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Rated 3.9 out of 5 by 170 reviewers.
Rated 5.0 out of 5.0 by Great place only needs a better mattress. The only thing I don't give a 9 or 10 on is the bed. I cannot sleep very well on a mattress that is hard. It can be firm with a soft top but if the top is like cardboard then i get sore shoulders. Just put a pad on top of the mattress and you'd be perfect. October 13, 2014
Rated 2.0 out of 5.0 by One-night business trip Excellent lady on reception. Disinterested bar/restaurant staff. School dormitory bedroom. Totally tasteless food. Works canteen style restaurant furniture. No attempt at restaurant/table decoration. Welcome to bland characterless mediocrity. I assumed wrongly that IHG stood guarantee for predictable good standards. This is not a staff issue - poor design, and very poor senior (national) management. This brand is normally better in the States. October 10, 2014
Rated 4.0 out of 5.0 by IHG Manchester East Great hotel, great staff, well positioned with good amenities and far cheaper than other hotels in the vicinity October 10, 2014
Rated 4.0 out of 5.0 by Breakfast Breakfast could be made a lot better by the addition of bacon. October 9, 2014
Rated 5.0 out of 5.0 by Great service I've stayed at this Holiday Inn Express several times now and the staff never fail to deliver a great level of service. I can certainly recommend the hotel. October 7, 2014
Rated 5.0 out of 5.0 by Always stay in this hotel.Excellent service Lovely Hotel,Always stay there whenever in Mnachester September 30, 2014
Rated 5.0 out of 5.0 by Most comfortable night sleep in a hotel in years The two staff when I arrived who were on reception could not be more helpful. The location is convenient for travelling around Manchester, this is the second time I have stayed and would stay again if I could have the same room on the ground floor. The only thing we could comment on was the extractor fan in the bathroom was not effective in clearing the steam and I forgot to mention it when I left to the receptionist. I had the most wonderful night’s sleep the mattress on the bed was one of the most comfortable I have ever slept on. The breakfast was as expected, plentiful and hot. The staff in the hotel are helpful if required but not intrusive, which is how I like it. The hotel should also mention there is a large supermarket (not anyway near my favourite one but is only 5 minutes’ walk away) which is conveniently near the hotel – just in case you have forgotten anything or want a snack. September 28, 2014
Rated 1.0 out of 5.0 by Poor menu and food The accommodation and staff were fine but the food was awful and menu limited to unhealthy food. I used to be able to get a salad or some fish but not now September 26, 2014
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