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Rated 4.0 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by nov 20 excellent staff, friendly, helpfull, overall excellent experience for an express December 1, 2014
Rated 4.0 out of 5.0 by nice night Great services and quite peaceful guest room. It is unconvenient for getting any toothbrush and disposible razor. So you should take your own cleaning bag otherwise just ask them from reception with dirty. December 1, 2014
Rated 5.0 out of 5.0 by Hassle free and great value We have stayed at this Holiday Inn Express several times this year and have already booked a short break there in December. Its really convenient to the motorway network around Manchester and getting into the centre of Manchester could not be easier. The Staff could not be more helpful. November 28, 2014
Rated 5.0 out of 5.0 by Great Service Excellent Service right from Check-in to Check-out, very comfortable beddings. Staff are great with their work, surely will use the hotel again and likewise recommend to others. November 25, 2014
Rated 5.0 out of 5.0 by Welcoming staff It was an enjoyable stay. During our stay TV was also changed to a more modern one. Staff really caring and friendly. November 25, 2014
Rated 5.0 out of 5.0 by Issues last time but this time perfect Greeted as Platinum member Offered free drink Delivered iron and ironing board to our room Fetched us extra pillows Breakfast was excellent When we arrived back late at night - American gent on duty treated us incredibly well , excellent service - advised front desk on checkout just how polite and professional he was Cannot fault the stay November 22, 2014
Rated 5.0 out of 5.0 by Convenient and Comfortable We stayed at the hotel for a family wedding at the nearby Monastery. The hotel is very convenient both in terms of access from the M60 motorway and closeness to the venue we were visiting. All aspects of our stay were handled excellently event though the hotel was busy due to a local football match (Man U I think). Can't fault any element of what we received. November 20, 2014
Rated 4.0 out of 5.0 by Good Location Stayed for one night for a night out in Manchester. Check in was quick and efficient. Staff were very polite and helpful. Rooms were of a good standard and clean. As this was a Saturday night you do hear other residents coming in, in the early hours - this can be disturbing - especially when grown adults decide to run up and down corridors. The staff do try their best to keep the area's quiet and deal with the complaints but these types are customers are just ignorant. Don't blame the staff. Breakfast was very busy, and due to some staff not turning up for work on the sunday. The good service usually provided by HIEx was a bit of let down. Could not keep up with demand. But they did their very best to get fresh food out and clean up. Overall a good stay. Good staff... November 20, 2014
Rated 3.0 out of 5.0 by Good location good room, good location, breakfast nothing more than basic/average November 20, 2014
Rated 5.0 out of 5.0 by Friendly welcoming staff Thank you for making our stay special and enjoyable. We hope to stay again very soon. November 20, 2014
Rated 5.0 out of 5.0 by Another pleasant stay at Manchester East Always been a good hotel to stay at when visiting Manchester. Great staff, clean rooms and a good breakfast. November 16, 2014
Rated 5.0 out of 5.0 by Excellent breakfast Clean, plentiful, good service. Would highly recommend. November 14, 2014
Rated 5.0 out of 5.0 by Comfortable surroundings and great value Another visit to this hotel was made all the more welcome with a lovely clean room which was ready by our check in time. The staff who we dealt with were all really friendly and all made sure our visit was a pleasant one. The breakfast choices were suitable and adequate for our needs. Great hotel in a good location. We would definitely be back and stay again. November 4, 2014
Rated 4.0 out of 5.0 by Mostly good The hotel was clean and the staff were friendly, but the mattress are a bit springy and the coffee machine in the breakfast area serves almost undrinkable sludge. I paid in advance and so wasn't able to charge anything to my room. The evening food, whilst of reasonable quality, was very expensive for what it was. The location is convenient for public transport. November 3, 2014
Rated 5.0 out of 5.0 by Gemütliches Zimmmer und großartiger Service Das Zimmer im Holiday Inn Express ist gemütlich und modern eingerichtet. Es ist sehr sauber, und das Personal ist freundlich und hilfsbereit. Das Frühstück ist sehr reichhaltig, ich habe den Aufenthalt sehr genossen. October 31, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Good clean and pleasant surroudings, you know what you will get. October 29, 2014
Rated 5.0 out of 5.0 by Convenient for central Manchester This hotel was a convenient base for us to attend a wedding reception in Manchester. It was a good choice. October 25, 2014
Rated 4.0 out of 5.0 by Two night stay Another stay at the Holiday Inn Express Debdale. The Hotel is good, with improvements to the set up for the Buffet Breakfast and decoration. Good, clean accommodation at a good price. Pre - booked for two nights for two people but had an additional guest on the first night. Extra bedding, towels, tea coffee provided readily at no extra cost. Fantastic service. Well done. October 22, 2014
Rated 5.0 out of 5.0 by Great place only needs a better mattress. The only thing I don't give a 9 or 10 on is the bed. I cannot sleep very well on a mattress that is hard. It can be firm with a soft top but if the top is like cardboard then i get sore shoulders. Just put a pad on top of the mattress and you'd be perfect. October 13, 2014
Rated 2.0 out of 5.0 by One-night business trip Excellent lady on reception. Disinterested bar/restaurant staff. School dormitory bedroom. Totally tasteless food. Works canteen style restaurant furniture. No attempt at restaurant/table decoration. Welcome to bland characterless mediocrity. I assumed wrongly that IHG stood guarantee for predictable good standards. This is not a staff issue - poor design, and very poor senior (national) management. This brand is normally better in the States. October 10, 2014
Rated 4.0 out of 5.0 by IHG Manchester East Great hotel, great staff, well positioned with good amenities and far cheaper than other hotels in the vicinity October 10, 2014
Rated 4.0 out of 5.0 by Breakfast Breakfast could be made a lot better by the addition of bacon. October 9, 2014
Rated 5.0 out of 5.0 by Great service I've stayed at this Holiday Inn Express several times now and the staff never fail to deliver a great level of service. I can certainly recommend the hotel. October 7, 2014
Rated 5.0 out of 5.0 by Always stay in this hotel.Excellent service Lovely Hotel,Always stay there whenever in Mnachester September 30, 2014
Rated 5.0 out of 5.0 by Most comfortable night sleep in a hotel in years The two staff when I arrived who were on reception could not be more helpful. The location is convenient for travelling around Manchester, this is the second time I have stayed and would stay again if I could have the same room on the ground floor. The only thing we could comment on was the extractor fan in the bathroom was not effective in clearing the steam and I forgot to mention it when I left to the receptionist. I had the most wonderful night’s sleep the mattress on the bed was one of the most comfortable I have ever slept on. The breakfast was as expected, plentiful and hot. The staff in the hotel are helpful if required but not intrusive, which is how I like it. The hotel should also mention there is a large supermarket (not anyway near my favourite one but is only 5 minutes’ walk away) which is conveniently near the hotel – just in case you have forgotten anything or want a snack. September 28, 2014
Rated 1.0 out of 5.0 by Poor menu and food The accommodation and staff were fine but the food was awful and menu limited to unhealthy food. I used to be able to get a salad or some fish but not now September 26, 2014
Rated 4.0 out of 5.0 by Good stay Staff were great Breakfast was good but didn't like the sausages, just not to my taste Overall a pleasant stay September 23, 2014
Rated 5.0 out of 5.0 by Comfortable Clean room ideal for business trips I stayed for business, I received a warm welcome and recognised my IHG Platinum status. The room was very clean and tidy and the bed was more comfortable than other Holiday Inn Express I have stayed in. Noise levels were quite high outside of my room due to the busy road outside, but not so bad to stop me sleeping. Staff were friendly and helpful. Would use again if in the area. September 22, 2014
Rated 5.0 out of 5.0 by good hotel my wife and i will use this hotel again. we have stayed here before and find it is easy to get to see family and i come to watch my football team in the city. September 14, 2014
Rated 5.0 out of 5.0 by BJS Having stayed at the hotel on a number of occasions during the last 8 years I can only congratulate the local team for their efforts in maintaining the excellent standards throughout the property. Last stay 05-09-14. Many thanks. September 9, 2014
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