Rated 3.9 out of 5 by 172
Rated 5.0 out of 5.0 by Sapphire263 Most comfortable night sleep in a hotel in years
The two staff when I arrived who were on reception could not be more helpful.
The location is convenient for travelling around Manchester, this is the second time I have stayed and would stay again if I could have the same room on the ground floor.
The only thing we could comment on was the extractor fan in the bathroom was not effective in clearing the steam and I forgot to mention it when I left to the receptionist.
I had the most wonderful night’s sleep the mattress on the bed was one of the most comfortable I have ever slept on.
The breakfast was as expected, plentiful and hot.
The staff in the hotel are helpful if required but not intrusive, which is how I like it.
The hotel should also mention there is a large supermarket (not anyway near my favourite one but is only 5 minutes’ walk away) which is conveniently near the hotel – just in case you have forgotten anything or want a snack.
September 28, 2014
Rated 1.0 out of 5.0 by another disappointed chap Poor menu and food
The accommodation and staff were fine but the food was awful and menu limited to unhealthy food. I used to be able to get a salad or some fish but not now
September 26, 2014
Rated 4.0 out of 5.0 by Rob121430 Good stay
Staff were great
Breakfast was good but didn't like the sausages, just not to my taste
Overall a pleasant stay
September 23, 2014
Rated 5.0 out of 5.0 by Acett637 Comfortable Clean room ideal for business trips
I stayed for business, I received a warm welcome and recognised my IHG Platinum status. The room was very clean and tidy and the bed was more comfortable than other Holiday Inn Express I have stayed in. Noise levels were quite high outside of my room due to the busy road outside, but not so bad to stop me sleeping. Staff were friendly and helpful. Would use again if in the area.
September 22, 2014
Rated 5.0 out of 5.0 by ian5 good hotel
my wife and i will use this hotel again. we have stayed here before and find it is easy to get to see family and i come to watch my football team in the city.
September 14, 2014
Rated 5.0 out of 5.0 by brandymax BJS
Having stayed at the hotel on a number of occasions during the last 8 years I can only congratulate the local team for their efforts in maintaining the excellent standards throughout the property.
Last stay 05-09-14.
September 9, 2014
Rated 5.0 out of 5.0 Good location in South Manchester
The only thing wrong with this hotel is the restaurant next door; not part of the hotel but so close it appears to be. It was dire in all respects.
I told the staff never to send holiday inn guests to eat there.
The hotel was fine.
September 8, 2014
Rated 2.0 out of 5.0 by farray Poor service by staff
We stay in many holiday inn's in america and uk
At this hotel
1) I requested an iron and ironing board - usually they say they will bring to the room - here , no you have to come and fetch it
2) It says ask if you want a different pillow - I asked for a soft pillow and was told they didnt have any
3) The hotel recommends a taxi firm which is meant to offer fixed prices - they tried to charge 5 different prices covering 8 taxi journeys
4) I am a plantinum member and wasn't greeted as one
5) I wasnt offered complimentary item at check in
6) Breakfast was poor as continually running out and couldnt cope
I would NOT recommend this Holiday Inn Express
September 7, 2014
Rated 5.0 out of 5.0 by Joncd Excellant place to stay
Convenient location for city center
September 5, 2014
Rated 5.0 out of 5.0 by Elouise86 Lovely Hotel, Great Service
Having not stayed in a Holiday Inn before, we were pleasantly surprised at the standard of everything in the hotel. Everything was clean and fresh and the room was beautiful and we were able to relax in comfort. We will definitely be using Holiday Inn in the future!
September 4, 2014
Rated 5.0 out of 5.0 by DinoDave Clean Hotel, and freindly Staff
Great hotel, only stayed one night.
The only issue we had was the postcode for aour sat nav was wrong, I did mention this to the Hotel Staff on the desk, and they said this was an issue, Maybe you need to display a different post code.
September 4, 2014
Rated 3.0 out of 5.0 by Hockey boy Get Sky Sports back!
I have been visiting this hotel each summer whilst coaching locally...but I wasn't happy finding you didn't have Sky Sports in the bar any more! Won't be back unless it returns.
September 3, 2014
Rated 4.0 out of 5.0 by Sufo Großartiger Service
In jeder Beziehung nur zu empfehlen. Freundliche, kompetente Mitarbeiter, gutes Frühstück, saubere Zimmer,
August 29, 2014
Rated 2.0 out of 5.0 by jahlove room 300
overall hotel was fine but we were put in room 3just over frm lift and stair well .it was noisy through the night when staff were informed all i was told yes we have been told this before ! so for 3nights my sleep was interupted so that was the only fault i have .breakfast was good .staff very good at replenishing items .staff that i spoke to were very nice .maid service everyday .i would stay again but would ask for different room .
August 28, 2014
Rated 5.0 out of 5.0 by Les22 First class service
Really professional reception staff. Nothing too much trouble. Our Cocker Spaniel liked it too!
Already booked to stay again when next in Manchester.
August 28, 2014
Rated 4.0 out of 5.0 by Ish22 Great Service
Very helpful and efficient staff particularly on our arrival at the hotel.
August 26, 2014
Rated 5.0 out of 5.0 by LB57 Good value Hotel
Been staying here regularly for a long time as its convenient with very helpful staff.
August 19, 2014
Rated 4.0 out of 5.0 by Jordan1983 Pleasantly Surprised
We have stayed at this hotel before, several years ago and now that we have a baby were a little unsure of it's suitability, plus we remembered that the hotel was a little tired in places.
On arrival (late on a rainy night), our son was fast asleep in the car, so I left my wife in the car in order for me to check us in - This was a pleasant and speedy process, however I then asked was the room far away from reception, as I would have to carry my 9 month old son the distance to the room, the gentleman who checked me in quickly changed my room to ground floor and near to reception, without any fuss .... Brilliant service!
After check in we were very pleasantly surprised to see that the bedroom had been fully refurbished and was much more comfortable and relaxing - The bed was just right for a great nights sleep.
Only criticism would be that they have refurbished the bedroom and not the bathroom, as many hotels do.
Overall - a good choice in Manchester, when driving, but a little out of town if you are hoping to explore by foot.
August 11, 2014
Rated 5.0 out of 5.0 by Red Devils Stay at Manchester East
Very good and very comfortable. I enjoyed my stay and will be back next year.
August 9, 2014
Rated 1.0 out of 5.0 by jobee2079 Poor standard and uncomfortable room
Room not able to be ventilated and therefore too hot to sleep in. Window would only open at most 2 inches. No air-conditioning and the fan provided circulated the hot air. Poor nights sleep.
August 6, 2014
Rated 4.0 out of 5.0 Would strongly recommend
Very helpful staff and very convenient 24 hour snacks for late arrivals. Well done
August 6, 2014
Rated 3.0 out of 5.0 by Dekpol Good beds
Train staff in service areas clean area outside and check parking for disable only as there was service van in disable area
July 30, 2014
Rated 5.0 out of 5.0 by chall5 10 of us booked for a birthday night at the dogs
Loads of parking, fast and efficient book in, rooms clean and comfortable .
Staff really helpful. Gave us a private breakfast room as there was 10 of us ..Perfect
Pub nxt door serves brilliant food .
Cant fault our stay
July 23, 2014
Rated 5.0 out of 5.0 by Frank 55 Great service.
An excellent choice for a weekend stay .
Great value for money.
July 23, 2014
Rated 4.0 out of 5.0 by Twinkley Nice room, good service, disappointing breakfast
We stayed at this hotel as opposed to other similarly priced ones because we liked that breakfast was included.
The room was clean and comfortable although warm (it was a very warm day but it wasn't possible to cool the room at all). The staff were friendly and attentive.
My only disappointment was the lack of variety at breakfast. The cooked breakfast consisted of sausages, scrambled egg and beans - nothing else. The other non-cooked items were also limited. It tasted nice but it would have been good to have a better choice.
That was my only niggle at an otherwise nice hotel
July 20, 2014
Rated 5.0 out of 5.0 by old hand good size bed
visting family will be staying again in the near future
July 17, 2014
Rated 3.0 out of 5.0 by ken from essex Our family stay
No air con leading to very stuffy, window opens to flat roof, not a good idea left open at night !,
Shower/toilet area very tired
value was okay for a basic hotel, I would not stay again unless other options failed,
Staff however was good and very helpful, shame the hotel does not upgrade with them.
July 17, 2014
Rated 5.0 out of 5.0 by DrKiko Top staff! great value. my choice in Manchester
I tour with bands and this is been the third times in 6 months that I've been to this hotel. It's perfect. The staff is very professional and helpful. The american guy at the lobby in the evening was super cool. This hotel became my choice when we play in manchester. the breakfast is ok. I mean, as always in an holiday inn express. Why do they not serve bacon?!! looking forward to go back in few weeks.
July 14, 2014
Rated 5.0 out of 5.0 by Davefevs Excellent Hotel for an overnight stop
Stayed here with my 8 year old son, so booked a family room. The price was great.
Having stayed in the hotel a month before (on a drive to Edinburgh) I was already familiar with the hotel set up.
On the evening I was able to have dinner which came really quickly and was of good quality. The pizza was large so my son left some for me.
The room was nice and clean and being right at the end was quiet, although noise from adjoining rooms does carry a bit.
The following morning the dining room was very busy, but breakfast was of a wide enough variety and constantly topped up so nobody was waiting for certain things.
Staff were very pleasant and polite and seemed well in control despite being full. Well done.
All in all a perfect places stay overnight and great value.
July 8, 2014
Rated 5.0 out of 5.0 by MrsFitz Pleasantly Surprised
For the price paid for our stay, we were very pleasantly surprised by the hotel. It was very clean, welcoming, the staff were very good and we would definitely stay here again.
The room was spotless and a decent size with a double bed and sofa, TV, hairdryer, tea/coffee facilities and a shower room, which was also spotlessly clean.
The Express breakfast was much better than expected - toast, fruit, yoghurt, cereal, some hot items, tea/coffee/juice. It was definitely enough to put us on for our forward journey. The lounge area was modern and welcoming with sofas and chairs - an ideal place to relax.
This was the first time in a Holiday Inn Express and we didn't have high hopes. Thankfully we are happy to admit we were wrong and will definitely stop here again. We hope that other Holiday Inn Expresses come up to the standard of Manchester East.
July 8, 2014