Rated 4.0 out of 5 by 213
Rated 3.0 out of 5.0 by andy373 Room Condition
Upon entering the room we noticed a strong damp smell.
We dismissed this after settling in but later realised what could have caused this smell.
Whilst using the shower we noticed that the water was not properly draining away thus flooding the entire bathroom.
To clear the water we had to use towels to dry the floor.
This was mentioned to the staff as we felt that this could lead to a dangerous situation arising.
Apart from this the stay was enjoyable and will consider using Holiday Inn for future trips as we have used them in the past .
April 7, 2014
Rated 4.0 out of 5.0 by Cecil 70 Break away lovely room bed a little to soft
Nice location,good service ,easy to access,ideal for big match weekends.traveled with my wife and 12 year old son and we had a great time,match shopping socialising etc
April 3, 2014
Rated 3.0 out of 5.0 by theworker cheerful sunday morning staff member
chose this hotel because of the location which is ideal when attending gigs at the academy, as on previous visits i found the reception staff less than welcoming and so was the man serving behind the bar on saturday evening although i didn't let this spoil my stay.on a more positive note when i checked out and left the hotel on sunday morning a young employee who was sweeping up outside was the most cheerful member of staff i encountered during my stay this young man deserves a lot of credit .
maybe he should be put on reception and the others made to sweep up outside. stayed here 29/3/14 for one night.
April 3, 2014
Rated 4.0 out of 5.0 by Chuckles123 great place to stay
Excellent location for theatre visit. Room comfortable and spotless. Only downside was noisy air con which we put on to heat chilly room when we went to bed.
March 26, 2014
Rated 5.0 out of 5.0 by Jennette Great service
Had a great weekend in hotel with a group of 41 people boys football team had a great time staff brill with the kid staff on reception William and the girls where brilliant the where so helpful. The breakfast was very good also coffee very nice . Hopefully on the next trip to Manchester we will stay again
Thanks so much
Jennette from Dublin Ireland
March 15, 2014
Rated 5.0 out of 5.0 by rick121 great weekend
We had a brilliant weekend, its an excellent hotel in the centre of Manchester and Daniel was the best hotel porter you could ever wish for he made our stay problem free.
March 12, 2014
Rated 4.0 out of 5.0 by ScottyDog Great location, allow over an hour for breakfast!
Hotel is well located if you are using it for central Manchester - you can walk to most of the theatre's, bars, Deansgate etc. You need to add in £10 per night for a car park as they do not have one, and if you are on a tight schedule in the mornings (we were exhibiting at Manchester Central) you need to leave a VERY long time for breakfast - we allowed 1/2hr and ended up leaving before we reached the front of the queue, we had to buy breakfast elsewhere.
In fairness they do have signs up saying it could be busy but I have never queued for over 1/2 hr to get to the front of a breakfast queue. Good rooms and would recommend if it wasn't for the breakfast issue.
March 12, 2014
Rated 4.0 out of 5.0 by Rallen comfortable and breakfast free
As for reviews i dont normally have much to say, i guess the reason is im usally on business or just passing by.
The Holiday Inn in oxford road is a great location and central, very close to everything basically and if you have good weather most places can be reached by foot.
The hotel itself is clean and well run for the Breakfast and the reception areas.
Our room was very good and was ample enough room for 2 adults and i child, i only had one question mark which was the cleaning, they seemed to keep leaving the coffee cups that where dirty from the first morning in our room for the duration i was there ( 3 days )
and not enough towels, apart from that everything else was fine.
Dont expect to stay in the hotel and have a drink in the bar and walk into a busy place as the bar area is an all in one meeting place for people waiting to check in, breakfast, TV room and if you lucky a night cap only.
I did pass by on several ocassions before reitring to my room at 11,00pm, 12,00 and 1.00am on the three nights and we where the only ones there.
The most excitement is from the front of the hotel doors at nights, seems to be where all the young people get their taxes or use the ATM.
Would i reccommend the Hotel,,,yes as a stop over or 2 dys max.
March 11, 2014
Rated 4.0 out of 5.0 by Dlw2014 perfect location and friendly staff
Kind and helpful staff - Ricardo and Will - what a duo!
March 3, 2014
Rated 4.0 out of 5.0 by Marti70 Lovely rooms and friendly staff
Had a great short stay at this hotel , and will definitely use again . Rooms were spotlessly clean , as were the bathrooms and the view from the full length windows ( at night ) were exceptional ( and unexpected) breakfast was good too .
Have to say a big thank you to the gentleman on the reception when all 8 of us arrived at 1 am , feeling exhausted after our long trip . He put a smile on all our faces and made us feel so welcome !! Something so simple can make such a difference .
March 2, 2014
Rated 4.0 out of 5.0 Manchester Cc - Oxford Road
v/nice hotel good value for money great for night out
February 27, 2014
Rated 5.0 out of 5.0 by Becci Excellent place to stay.
We had a family stay in this hotel, from our arrival all staff were incredibly helpful, kind and friendly. We were made to feel at home and very welcome. Altogether there are five people in the family, 2 teenagers, adults and a 7 year old. The room facilities are good, although it would be useful to have a chest of drawers in the room for people who are staying for more than 1 night, like us. We stayed for 5 nights, and made good freinds with the staff, who were helpful and and welcoming.
This hotel is ideally placed for those people wanting to stay in central manchester, there is a city courtesy bus that leaves from outside the front door of the hotel, or it is an easy walk to anywhere in town. The tram system is just up the road, for anyone wanting to go out to media city, and Oxford road train station is just round the corner, again making it easily accessible to other areas. There is so much to do and see in Manchester and this makes this hotle ideally placed.
Staff at the information desk were great and suppliedus with everything we wanted to know.
Breakfast is fine for a budget stay, as much as you want, but could really do with some brown rolls, or wholemeal bread, or maybe thats just a mum thing, because otherwise it is all white bread, rolls or croissants. This is very much a minor thing.
Overall, this stay was excellent, comfortable, welcoming, freindly and clean. Great!
February 26, 2014
Rated 5.0 out of 5.0 by Ella50 Great stay
I can't recommend the hotel enough! A warm welcome on arrival from all the staff.
In the evening the duty manager - Graham recommended a restaurant, organised a taxi & made us feel special!
The room was modern, clean & comfortable.
Value for money.
I will definately stay again & highly recommend it to friends & family.
February 24, 2014
Rated 3.0 out of 5.0 by Millycough Disappointed with my stay
The room was not prepared for our arrival to basic standards. There was no new toilet roll placed in the bathroom, instead there was one remaining sheet of paper left on the roll and now new rolls left.
Further more, the room was booked for one adult guest and two children although when we returned to the room during the evening we found that not only had no bed been prepared for my children to sleep but the hotel staff expected me to make it myself handing the sheets to me at the door. Neither myself or my children slept well as the hotel had apparently ran out if pillows and there were only enough for one if the beds. Simply not good enough for any hotel however poor the standards are.
February 23, 2014
Rated 3.0 out of 5.0 by Pmei I am a regular IHG guest in different cities
I am a regular IHG guest in different cities but was disappointed in the cleanliness of the room. I contacted reception and they sent someone to the room to clean but offered to change rooms. As everything was unpacked and i did not have much time between check-in and a business meeting in the city, I accepted to have the room cleaned instead. The breakfast was mostly like all the other IHGs but there was no bacon and this is something that should have been offered. It clearly says on the poster in the lift that breakfast includes sausages, scrambled eggs and bacon. I asked the staff at the breakfast counter and she said no we don't have bacon.So this was very disappointing to be honest.
Will, the night shift manager was very friendly, the staff in general was friendly.
Very unusual to have the reception on the lower level.
I was not recognised as club member and made aware of the benefits which I normally always get. Check-in was very quick though.
February 16, 2014
Rated 5.0 out of 5.0 by Bairnabroad Very pleasant staff experience
Mistimed the breakfast and arrived five minutes after closing. Without question, or checking who I was, the reception staff went to the kitchen staff and between them a pair of breakfasts were fashioned out of the leftovers. Much appreciated. Genuinely helpful and friendly - typically Manchester!
Well furnished hotel and rooms. Good value for the price. Restful sleep. Does what it says!
P.s. For anyone with a fear of heights. Windows are floor to ceiling - don't take a room on the tenth floor. If you don't have a fear of heights - epic view from the tenth floor.
February 7, 2014
Rated 1.0 out of 5.0 by pomi355 Generally a disapointing experience
I had to reschedule my booking due to my flight from Ireland being cancelled because of stormy weather conditions and I felt that this could have been handled better by the hotel. Instead, I ended up getting 2 nights instead of the original 4, which I understand as room rates vary from day to day. I did not expect to get a refund for the £30 or so pounds over paid, but as the original booking was for my husband and daughter who were unable to accompany me on my trip, I asked if 2 other family members could stay with me instead. I was told that I would need to pay £30 extra for this! I slept badly for the 2 nights I was there due to noise above me, not sure whether this was a result of some internal heating system. It didn't feel like there was any ventilation in the room during the night which made sleep even more uncomfortable.
January 21, 2014
Rated 5.0 out of 5.0 by C0882 Lovely hotel but please look after your fish better!
We had a good stay here. The room was clean and comfortable. The staff were polite, however it was upsetting to see some poor fish in a tiny tank on the reception desk. They need a bigger space to swim and I hope that this situation can be rectified promptly. As somebody who cares about animal welfare, this meant I enjoyed the stay less. I think it compromises the hotel ambience overall.
January 11, 2014
Rated 5.0 out of 5.0 by Richard111111111 Excellent hotel - great location and really friendly staff
Great place to stay. In the heart of Manchester, close to everything and brilliant staff. Really friendly. Would definitely recommend. Richard
January 4, 2014
Rated 3.0 out of 5.0 by Butley A mostly good experience
The room and the facilities were really great. The breakfast experience was dreadful. The massive queue to wait for sloppy scrambled eggs and cheap sausages was ridiculous. I gave up and just grabbed an , admittedly quite good, coffee from the machine.
The biggest fly in the ointment was the woman at reception who checked me out. All the other staff I dealt with we're exemplary but she was rude and quite brusque. Left a bitter taste. I would stay again though as the room was good and the location perfect.
January 1, 2014
Rated 5.0 out of 5.0 by tommy251248t stylish room
excellent room- large shower -comfortable stay - slight downside choice of only sausage, beans or scrambled eggs for breakfast
December 30, 2013
Rated 5.0 out of 5.0 by Ewski73 Fantastic service with a great location
We recently enjoyed a wonderful stay at this Holiday Inn Express.
With it's attentive staff, well appointed rooms and affordable prices this hotel is in the perfect location to experience the best that Manchester has to offer.
And the breakfast is not bad either...
December 28, 2013
Rated 5.0 out of 5.0 by Cazcookie Good location for manchester academy
Stayed here with my daughter and two of her friends, gig at manchester academy, birthday treat. Excellent location. Top quality hotel, holiday inn express top quality. Beds very comfy, staff very helpful and breakfast very good variety from cooked breakfast, to more healthier choices. To top it all off the price
December 23, 2013
Rated 3.0 out of 5.0 by Winky1973 Usually fantastic...this time frustrating
I have stayed many, many times at this hotel. The location is great, right next to train station and close to the Palace theatre. It has always proved good value for money as a hot breakfast is included and usually a complimentary newspaper is available in reception.
This time though, they were having numerous problems with the door/lift keys and they kept "timing out". Back and forth to reception, it was really annoying. After check in, we discovered the bed leg broken off, back to reception, re-pack, move rooms. Next the shower gel dispenser ran out after one pump. Stepped out to use the hand wash instead which also promptly ran out too grrrrrrr.
On this occasion I felt let down. Only minor things but they bugged me enough. I would stay again and would recommend but they need to check the small details.
On the plus side free wifi is now available in all rooms and this was fast and reliable. Also, the hotel feels very secure in the evenings thanks to the lovely doormen who mind the entrance doors.
December 22, 2013
Rated 3.0 out of 5.0 by 1964al Good location
Not usually an HI Express visitor but the staff were helpful and the location is excellent to enjoy the centre of Manchester.
December 22, 2013
Rated 5.0 out of 5.0 by jeanyb excellent in all ways
have just returned from a weekend in Manchester and a stay at your hotel.Will definately recommend you to friends and i will stay again. Your mangager on call that weekend Graham Whorral was one of the nicest people you would want to meet...really pleasant and helpful .
December 18, 2013
Rated 5.0 out of 5.0 by therobster316 christmas time
a short stay for work and our Christmas party, I appreciate this is a budget hotel and is very busy but it had everything we needed and was close to our venue.
December 17, 2013
Rated 5.0 out of 5.0 by Gulla V comfortable bed and choice of pillows
Staff extremely helpful with advice on art gallery and directions
December 17, 2013
Rated 5.0 out of 5.0 by Saintalberto Helpful staff
The hotel was very clean throughout and the staff were very helpful and polite.
December 16, 2013
Rated 5.0 out of 5.0 by CumberlandBlue Great location
In the centre of Manchester this hotel is highly recommended. Service was very good and the staff very helpful. Slight amount of noise in the morning with traffic but if you need silence go to the country.
Breakfast good and checkout easy. I will stay again on my next visit to Manchester.
December 16, 2013