Rated 4.3 out of 5 by 203
Rated 5.0 out of 5.0 by ant52 What a great discovery
We stayed overnight after a match. Although the hotel is four years old it looks very fresh and clean. From check in to check out we were extremely impressed. We were allowed to check in early which was great for the match. All the staff we encountered were very amicable and ready to please. There was one downside though which was the result of the match (Holiday Inn can share no blame ). Although the size of the restaurant's menu was quite limited we both had starters and a main that differed. We will definitely stay again next season. Highly recommended . Also a special mention is merited for both Luke and Vincent from the restaurant they are not only very good in their respective roles but really nice lads too.
May 14, 2014
Rated 5.0 out of 5.0 by Mox8 Great room and friendly staff
Despite turning up dressed as chickens we were welcomed and treated like any other guest.
Staff were friendly and the room was tremendous.
I would recommend this place to anyone and I would definitely stay here again.
May 8, 2014
Rated 2.0 out of 5.0 by Fieldguy247 Great Location for a substandard experience
Arrived and I was not welcomed as a IHG member let along a Platinum member. Actually except for a few staff members most seem to ignore me as I came and went, Room was very sparse with no cabinet to put clothes, it did have a small closet. The refrigerator was never opened asked a few times and I had to constantly ask for new laundry bags and forms. The bed is typical for Europe (Hard). Also the parking is across the street and requires you pass to be punched everyday and the punch needs to be replaced. On the plus side the restaurant service was pretty good, The store across the street is great, and there are several restaurants within walking distance. Second was the cost was quite high considering the lack of amenities.
May 5, 2014
Rated 5.0 out of 5.0 by ALBERTINO Our favourite hotel
We love this hotel,stayed here when it first opened and have returned many many times.Loads to to at Salford Quays good restaurants and close to all amenities .
The staff are great ,We will be back soon.
May 5, 2014
Rated 3.0 out of 5.0 by attila the hun room service
just a problem this time the way the room was made up. glasses
missing and tv askew. not as good as I have had in the past.
why in god's name do you need a nickname?
Ridiculous waste of time
May 2, 2014
Rated 5.0 out of 5.0 by Markmustchooseanickame Very good, excellent for MediaCity and Lowry/IWM, awful Wifi
We stayed here one night when we were visiting for one night prior to the filming of a TV show.
If you're there for a TV show or visiting BBC/ITV etc then you can't get any closer - the hotel is actually on top of Dock10 which is where the studios are located. it is also a short walk (<5 mins) from The Lowry and the Imperial War Museum North. Plus there is a tramstop into the centre of the city. Very well located.
It is a new and modern 16 storey tower. The lobby and bar area on the ground is modern, clean and welcoming. The restaurant on the 1st floor is good but we only ate breakfast there, which was a good buffet.
The staff were perfectly efficient however they were a bit stiff and starchy.
The room was very good and spacious with quality furnishings (including desk), an excellent full-height window providing excellent views out across the city. The bathroom was clean and well equipped. The bed was comfortable.
2. excellent lighting
3. good blackout curtains (but see below)
4. excellent views
5. spacious and comfortable
1. weird green LED under sink in the bathroom which (due to glass bathroom door window) bathed the whole room in a green glow - with no apparent switch to turn it off
2. awful wifi service - ALL IHG hotels I've stayed in have dreadful wifi (restricted to max 1mb even with the pay-for premium service) - as usual I was able to ignore the wifi and use 4g instead (50mb)
April 21, 2014
Rated 5.0 out of 5.0 by QueenAlisun Truly superb hotel
This is the best Holiday Inn that I have stayed in for a long time. Excellent staff, superb room, wonderful breakfast. Shame I was there for only the one night...
April 13, 2014
Rated 5.0 out of 5.0 by The Greens The Marathon Weekend
A great weekend stay for the Manchester Marathon. The hotel offered an alternative menu for Marathon runners which was a nice touch. Whilst this is a large hotel chain, Holiday Inn Media City had a very 'boutique' feel and the staff were extremely helpful and friendly.
Room was clean and I would certainly recommend this hotel.
April 13, 2014
Rated 5.0 out of 5.0 by Normasb 2nd Visit
Second visit to the hotel and experience was as good as first time I stayed. Will be working in Manchester on a regular basis and will continue to use this hotel as my base. Food in the hotel is really good. Location is excellent.
April 13, 2014
Rated 5.0 out of 5.0 by Sue/Alex Great stay thanks to terrific staff.
From first point of contact (reception) through evening meal (Bar) and breakfast service every member of staff was friendly and as helpful as could be.
Duty manager on reception at Check-out provided TEN STAR service ... a real gem.
Great location in the Quays.
Would definitely use if staying this area again.
April 11, 2014
Rated 1.0 out of 5.0 by expectm0re0fy0u Dirty room and excessive charge to return my property
I arrived quite late at night and was given a room on the 11th floor which hadn't been even been cleaned. It had rubbish everywhere, dirty towels and wee on the seat in the bathroom and an unmade bed. The room I was eventually given as a replacement was at least clean but very noisy. I left the cable of my mobile phone there accidentally and was told that it would cost me £20 to get it sent back (even though a replacement is only £3.99). I think this is extremely excessive given that they are returning my property to me after I paid to stay there. Will avoid this hotel in future.
April 11, 2014
Rated 4.0 out of 5.0 by Dave1B Excellent one night stay
Booked Bed and Breakfast here due to its convenient location with multi-storey car park and tram both adjacent to hotel. The hotel is recently built and is still fresh and modern. Rooms are well appointed. Breakfast was high quality and copious, our calm only spoiled a little by a rather loud hen party continuing celebrations from the night before.
April 10, 2014
Rated 3.0 out of 5.0 by linzi no gluten free
I stayed on my booking form that it was important to have a bath in my room and that I was gluten free. I was travelling up for the marathon and so to relax and to be able to eat were important. I was not informed that this was not possible and so was very disappointed when we arrived. The next morning I found out that there was nothing for me to eat as I had to book in Advance. ..As I thought I had.
Very disappointing from that point of view as although the restaurant had opened early to accommodate the runners the lack of food for me ruined my trip especially as I'd been charged for breakfast in my booking.
April 9, 2014
Rated 5.0 out of 5.0 by IanMediaCityUK A very nice relaxing hotel at MediaCity.
You get a very friendly welcome from the reception when you arrive. The bar staff again are very friendly if you need a chat, other wise they will leave you a lone if you want piece and quiet. The bar food and restaurant meals are fab.
Well done to all the staff and management for making my stay very enjoyable yet again.
April 7, 2014
Rated 4.0 out of 5.0 by Hughesy A quick stay-over
Enjoyed a great Saturday, football and shopping! A few good local places to eat and drink in the area.
Hotel staff excellent, in particular Vincent who went out of his way to provide us with tram routes and times.
We will be back!
March 27, 2014
Rated 5.0 out of 5.0 by Pud 23a Bed comfortable but need new pillows
The room was really good, on the end of a corridor with windows on 2 sides. The bed was comfortable but the pillows were very poor.
The staff were fantastic; from the receptionist to the restaurant manager they were all welcoming and helpful.
March 26, 2014
Rated 1.0 out of 5.0 by GXMH Disappointing
There is little point in being an IHG Gold Ambassador when visiting the Holiday Inn Media City UK as you get no recognition on arrival and no apparent benefit of that level of membership. No use of my name throughout the check-in process, couldn't locate my booking despite the fact I handed over my IHG Gold Ambassador card. No welcome statement or eye contact throughout the check-in process. Either the staff don't care or they have little to no training - either way, it's the fault of the managemnt at this establishment. The only reason I would use it again in the future is if I can't get a room in a nearby hotel as it's convenient for work.
March 17, 2014
Rated 5.0 out of 5.0 by Hutchde11 Hotel review
The hotel was wonderful in a great location.would definitely use again.tram outside hotel that takes into manchester.
March 12, 2014
Rated 5.0 out of 5.0 by Feebib Great hotel for Mediacity
Swift check in and helpful staff when our key card initially wouldn't work.
Worth upgrading to the executive level as not a great difference in costs.
March 10, 2014
Rated 5.0 out of 5.0 by Normasb Excellent Hotel
This hotel is excellent , location is great. Food in the hotel was really good.
March 9, 2014
Rated 2.0 out of 5.0 by CBBlue Horrendous Room Service Policy re: breakfast
Having booked a rate inclusive of breakfast, I was horrified to find that not only would I need to pay a tray charge to have it in my room (acceptable) but I would also be charged a 2nd time for my breakfast if I didn't eat it in the restaurant (completely and utterly unacceptable).
I have only ever come across this policy in a hotel once before and, needless to say, I have never stayed there since.
I love this hotel due to its location and style but the policy to charge twice just because I would like breakfast in m room seems utter, utter madness and is very off putting.
March 6, 2014
Rated 5.0 out of 5.0 by Graham53 Excellent Stay
2nd time we've stayed at this hotel and again really enjoyed our stay. The hotel is new, modern and clean and ideally placed for the Salford Quays area. Parking is no problem with discounted parking at the adjacent multi-storey car park.
Special mention must go to the bar and restaurant staff who are just brilliant.
March 1, 2014
Rated 4.0 out of 5.0 by Harrymoon A night in Media City
Thought it was a clean hotel, quiet and modern, tastefully decorated and comfortable. Gym was useful and Hotel was close to tram and small shopping outlet and the Imperial War Museum. A good hotel to stay in Salford but also if you wanted to see Manchester as transport was great. Took us a few minutes to find the place as no signs and also no knowledge of which car park to stay in but they were just minor things.
February 27, 2014
Rated 5.0 out of 5.0 by Marsh54321 Great hotel, great location!
Location is perfect for me. Rooms are comfortable and clean with a good work space too. Breakfast was pleasant and relaxed with a good range of options.
I'll be staying again!
February 24, 2014
Rated 5.0 out of 5.0 by IanMediaCityUK The Best Holiday Inn ( In the UK)
It's a fantastic place to stay with lots of things to see in the area, being MediaCity.
The staff are very friendly and it's a pleasure to stay. I would like to mention Jordon who works on breakfast, what a great guy and Rachael on reception another fantastic person, very helpful and friendly, not to mention the rest of the staff they are also great.
The rooms are very clean and have all amenities.
I would rate the Holiday Inn 5 Star.
February 3, 2014
Rated 5.0 out of 5.0 by IanMediaCityUK A fantastic Holiday Inn
You get a fantastic welcome from reception on your arrival, and will help you what ever your requirements are.
The restaurant and bar staff are also very friendly and are willing to help.
The rooms are exceptional, very clean and have all you need for a great stay.
Highly recommend I would award 5 Star for this establishment.
January 26, 2014
Rated 5.0 out of 5.0 by Lesley 114 Great location and comfortable hotel
The hotel room was very clean and comfortable. However the car park could be better sign posted as there were several people including ourselves driving round a one way system trying to find the car park.
January 16, 2014
Rated 5.0 out of 5.0 by Cathy07 Warm welcome and great staff
The staff at Holiday Inn Media City are truly exceptional. They are welcoming and knowledgable, fully able to deal with a whole range of requests. They show enthusiasm and a real interest in their guests.
The hotel is very clean with comfortable beds and everything you need for your stay is available. The reception, restaurant and bar staff are what makes this hotel so attractive to stay in.
Many thanks to them.
January 8, 2014
Rated 5.0 out of 5.0 by darrenws recommended
Good value,great location.only gripes were sagging bed and having to repeatedly confirm our rate included breakfast.
January 2, 2014
Rated 5.0 out of 5.0 by carolanddavid we will return
xmas gifts off the children. went to see war horse at lowry. the stay at holiday inn added to the lovely eperience. kind, nothing to much trouble, helpful, polite. staff. lovely clean room. food fantastic. going to go back whenever in the area.as good as any 4 star hotel
January 1, 2014