Rated 4.5 out of 5 by 311
Rated 4.0 out of 5.0 by Sarahw2610 Great hotel
Cannot fault the hotel, it's staff or location. The only room for improvement is with the breakfast. Limited hot choice and tasted all a bit bland. But that would not put me off from either staying their again or recommending it to anyone.
March 12, 2014
Rated 4.0 out of 5.0 by Fifi1968 Great location
Recently stayed here with my friend as we were going to a concert at Phones 4u Arena. Location was great for arena, shops and train station. Staff very friendly only downside was the limited choice for breakfast but would definitely go back and would recommend.
March 11, 2014
Rated 5.0 out of 5.0 by Polonicolo Perfect for one night
This room was booked for it's location to the Arena which was a few minutes walk away. Check in was very busy and there weren't enough staff to handle this as the lobby is quite small. However when we did finally check in the staff member was friendly and helpful when directing us to the nearest car park as there's no onsite parking. The room was fine though I prefer a room safe rather than using one in the lobby though we didn't bother anyway. When we returned from our concert we had a few drinks in the bar. This was ok though as it's the same room where breakfast is served, it's not very comfortable for lounging around and it got very busy. The beds were clean and comfortable but the aircon in the room kept me awake on and off through the night. I was reluctant to turn it off though as the room was too hot without it. The bathroom and shower were clean and adequate. Breakfast was a self service buffet with limited choice but adequate for us. However it was a very busy room with a poorly set out serving area which became quite congested especially when returning for more food or drinks as you were then joining a long queue of people arriving to eat. Check out was fine and didn't take long. On the whole it was a positive experience and good value for money. But I'd only stay for one night.
March 8, 2014
Rated 5.0 out of 5.0 by Johny boy Nice clean hotel
Great location, good views from the top floors.
Shame there was limited breakfast and the car park was a street away. Would stay here again.
March 8, 2014
Rated 4.0 out of 5.0 by Richgreen21 Great stay
Me and my friend recently visited this hotel when we went to see Beyoncé in concert. Staff were really friendly who we spoke to. Rooms were well presented and modern. Food was hot and fresh. Really good stay for a cheap price. Definitely will be back here again. Such a great place. Modern and clean!
The only thing on the downside was the free wifi that we had trouble with. But we only stayed one night so it wasn't too much of a problem
March 1, 2014
Rated 4.0 out of 5.0 by Pach1247 Great Central Location
Nice clean hotel with friendly and helpful staff. Great for a quick weekend city trip
February 26, 2014
Rated 5.0 out of 5.0 by Yvonne69 Please get some better toasters
The bread is either not toasted or burnt to bits. The last twice I've put it back through the toaster to get a bit of colour on the bread and it caught fire.
I stay in this hotel often and everything is great apart from the toasters.
February 23, 2014
Rated 5.0 out of 5.0 by Doulaly Superb staff
Congratulations to the management at this hotel - I can honestly say this was the best hotel stay I have had in Manchester city centre in the last 5 years. The outstanding thing was the quality of staff on duty Saturday 9 Feb pm to Sunday 10 Feb am. Reception, Housekeeping and the staff on duty at breakfast we all smiling, pleasant, efficient and appeared to be enjoying their jobs. The staff seemed to be a mix of eastern European and English but there was a sense that they all got on. Parking is a slight issue especially when the weather is awful but bang in the middle of the city it is never going to be easy. A good value, enjoyable stay with an excellent breakfast included. Well done.
February 12, 2014
Rated 4.0 out of 5.0 by moo62 one night stay
We booked for one night stay away, hotel was clean and well presented, staff were very friendly and helpful, made t feel welcome as soon as we arrived.
Small issue with the bed, needs new mattress! as it dipped to a hole when you laid down. Lovely bathroom.
Only downfall was drunken guests knocking on our door late at night.
February 7, 2014
Rated 4.0 out of 5.0 by Debbiehg Very good hotel in an excellent location
Breakfast does not have bacon but I can't fault anything else!
February 5, 2014
Rated 4.0 out of 5.0 by AandG Great weekend
Booked for a weekend of exploring Manchester and Salford Quays
Great welcome by staff, offered room (high or low floor) choose a high one and had a great view over the city.
Hotel is in a great location and within walking distance of both Victoria and Piccadilly stations, and the city centre.
Room was clean, warm and comfortable with a lovely shower! Good choice at the breakfast buffet which certainly set you up for the day.
Staff were friendly and helpful and a credit to the company.
Would definitely recommend based upon my experience.
February 4, 2014
Rated 5.0 out of 5.0 by Stevcron Comfortable bed luxury bathroom and friendly team
Great new accommodation and very friendly team in centre of Manchester. Only improvement would be a restaurant on site
January 25, 2014
Rated 4.0 out of 5.0 quality hotel @ amazing price!!!
Yet another fab stay !! Great staff + a great price!!!
January 24, 2014
Rated 4.0 out of 5.0 by Sean H Overall a good experience
A nice hotel close to the MEN where we were attending a concert.
We were unsure where to park and my partner had to jump out at the front door to ask where to park, once we paid for the ticket we were told to use any Euro Car Park (a map was included), imagine my horror to find a £60-00 parking ticket the next day on arriving back at the car. The hotel duty manager took the parking ticket and said he would sort the ticket out as it was wrongly issued.
The bedroom was very spacious and the shower was very large, clean towels were there for us to use.
The breakfast was free and a little chaotic when queing.
Overall though a good experience and have already recommended the hotel to colleagues.
January 17, 2014
Rated 5.0 out of 5.0 by Shopping addict. Very comfortable in every way
I have stayed on several occasions and now prefer this hotel to some of the more upmarket ones I have stayed at. The rooms are spacious, the shower is bigger than what you would usually expect and the beds are soo comfortable. The location is good and it is easily accessible. Have already booked my next stay.
January 14, 2014
Rated 4.0 out of 5.0 by Magnumpi Excellent with only one minor gripe
We arrived at this clean, modern hotel and were very happy with the welcome and service received throughout. Could not ask for more attentive and helpful staff. Breakfast very good with hot and cold items available. Room very modern and clean and lovely bathroom. Everything one would expect from a chain of this kind and price. Very conveniently situated and easy to get to via free bus from rail station. Cannot praise the staff highly enough. Our only minor gripe - and others have mentioned this - is the free wi-fi. Good to see this on offer in more places now but it did not work well in this hotel. When we did get a connection it dropped out quickly and was really no good at all. A shame. If we had been visiting for business rather than leisure could have been a real problem. As it was a leisure break it was just a minor annoyance.
Don't let it put you off though, unless the wifi is really important to you, because this hotel could not be faulted in any other way. Thank you.
January 9, 2014
Rated 2.0 out of 5.0 by Frozen man Cold
Cold room. Aircon wouldn't heat , waste of time. Staff not bothered to resolve issue just get me away quickly.
January 8, 2014
Rated 5.0 out of 5.0 by Finzi Quiet hotel and good location
We didn't know where this hotel is situated until we arrived. It turns out to be very convenient for the Arndale Centre, Printworks and Tram. The hotel is very clean. I saw one of the staff scrubbling th tiled floor in front of the lifts! The location is near to busy roads but, because of the high buildings around, the room was very quiet. This is a good feature when you are a vistor to the area
January 6, 2014
Rated 5.0 out of 5.0 by kamb1ng Brilliant stay
Booked a discount room with two single beds as part of promotion. When we arrived with 2 young children the receptionist promptly offered to change our room to one with double bed and sofabed for no extra charge. That's simply amazing service.
Room was super clean with great shower and free wireless internet. Breakfast is also included and I highly recommend the fresh and tasty pastries that we couldn't get enough of. Great coffee, too.
Location is not super great, but not bad. About 5 minutes walk from Shudehill transit centre for easy access to Metrolink tram network. Had a great day out on the tram to the Media City to visit the BBC offices and the outlet mall. Kids had a blast.
Thank you very much.
January 3, 2014
Rated 4.0 out of 5.0 by Kevin1967 poor breakfast
Great location and amazing value but the breakfast was terrible. No point in having a free breakfast if its unedible
January 3, 2014
Rated 2.0 out of 5.0 by Catherine10 Staff
I like the hotel I found the staff member who checked me in was unhelpful. He wasn't willing to help by answering my questions about where the arena was he didn't let me know there was a free shuttle in to the city which was on a sign in hotel but wouldn't explain. When I came back he was serving another person and gave them info about breakfast times what facilities are available which he never gave to me and my family.
January 1, 2014
Rated 5.0 out of 5.0 by Mature Couple A place to sleep
Lots of parking a street away at between £5 - £6 for 24 hrs. If you arrive late and the machines have been emptied then you have to pay with your phone which can be a faff in the dark without a torch, luckily it was not raining! We stayed on a Saturday night and it is just as easy to grab a free spot on the street, right outside if you are lucky.
A very small area in which to collect food. Due to somebody leaving a water tap on half the area was cordoned off so a very tight squeeze. Why do hot breakfasts the scrambled egg is always rubbery and the sausages well, too much skin for my liking?
Very quiet room 3rd floor even number.
January 1, 2014
Rated 4.0 out of 5.0 by Phed clean, modern and great location
A nice clean, modern room and hotel. Great location in the Northern Quarter but tucked away so nice and quiet. The free breakfast was a welcome addition. A few more toiletries would be useful eg shampoo and conditioner.
December 26, 2013
Rated 4.0 out of 5.0 by Mowake Good location poor free internet
Hotel does everything you need it to do, however the free Internet is beyond Poor! 45mins loading my emails, web pages 10mins to load. I originally thought it was my devices but I stay here a lot and use different devices but its the worst iv used.
300 points doesn't compensate for the good Internet access I used to enjoy here.
I sometimes use other nearby hotels if I know I will need to work from the hotel.
December 23, 2013
Rated 5.0 out of 5.0 by shaun57 Great service,helpful staff and excellent room.
I had the pleasure of stopping at the MEN arena Holiday Inn Express. From the moment i walked through the door and was greeted by the friendly and helpful staff until my checkout the folowing morning everything was of the highest order. I would highly recommend this hotel and would certainly stay on my next visit to Manchester.
December 23, 2013
Rated 5.0 out of 5.0 by MarkyE Enjoyable stay
We recently stayed at the Holiday Inn due to its location. Rooms were modern, clean and very well maintained. The Hotel Staff were very helpful and friendly and the hot breakfast which was included within the rate was an additional bonus. Thank you.
December 19, 2013
Rated 4.0 out of 5.0 by Richard3334 Apart from the beds
Not sure if it was just me but both myself and my wife struggled to sleep, the bed seem comfortable enough but we both had an extremely broken nights sleep, they seemed smaller than my normal bed which is. Standard double bed, we just couldn't sleep, but the room was extemely quitet and the facilities where fantastic, I would definitely used the hotel again, just may have been a off night for ourselves
December 19, 2013
Rated 4.0 out of 5.0 by millicat01 Good Service
The service was excellent at the hotel. It was a bit to far away from Deansgate where I needed to hold my meetings. I did call the hotel and they said that it was 10 to 15 mind walk away, which turned out to be at least 20 to 25 mins,
I asked direction to the rain station as I was walking and the route that I was give was at least 20 min and I only just made my train.
Overall the hotel was clean and very comfortable
I would stay again
December 15, 2013
Rated 5.0 out of 5.0 by Jay1889 Great location, staff and hotel
Last week was my second stay at this hotel, all i have is praise. Everything is great the location, the freindly staff and the condition of the hotel and rooms, and the beds are comfy... i have 2 more trips booked for the hotel in the upcoming year, would recommend this hotel to anyone staying in this area.
December 11, 2013
Rated 5.0 out of 5.0 by Grasnat Superb well run hotel
I have regularly used this hotel over a two year period. I am a frequent business traveller and I would count this hotel among the best that I have stayed in. The hotel employees from the most senior to junior are friendly and service orientated. The rooms are clean and quiet. This hotel is ideal for those who want simple good service and peace and quiet. It is not for those who also require a restaurant, lively bar and gym facilities - being in the centre of Manchester gives lots of choices to find these and all are just a short walk away.
December 8, 2013