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Rated 4.2 out of 5 by 304 reviewers.
Rated 5.0 out of 5.0 by super service great location I must admit I was pleasantly surprised how good this hotel was for what we paid . Great location, room very clean, quality bedding and plenty of pillows and the sofa bed was adequate for our teenage son . The hotel was clean the staff were very polite and helpful. The breakfast was good plenty of choice and the lady who worked keeping every thing topped up ( heather ? forgive me if got name wrong) was a star the way some guests spoke to her was rude but she kept smiling sorted it out no one should complain about breakfast . We have stayed at many of the hotels at Salford Quays and this is one of the good ones. Good value for money will definitely stay here again . October 17, 2014
Rated 5.0 out of 5.0 by Great experience The situation of he hotel on the waterfront at Salford Quays (and what a regenerated area this is!) looking out onto all the water sports and across to Media City (five minutes walk max.) or, if facing the opposite direction, a great view of Old Trafford, what a fantastic position this is! The hotel is easily accessed via road and has ample parking and is only a minute from a tram stop, which affords stress-free travel into Manchester City Centre. The hotel is comfortably furnished, staffed by people with a professional and friendly demeanour and the whole package combines to provide a thoroughly enjoyable experience. October 17, 2014
Rated 4.0 out of 5.0 by good service its the 2nd time we've stopped there.just a bit hectic at breakfast time. October 16, 2014
Rated 5.0 out of 5.0 by Short stay Helpful staff; convenient for new developments; clean and comfortable. Arrival would be improved if (a) taxi drivers know the diffrence between Holiday Inn Express at Salford Quays and Holiday Inn at Media City, (b) hotel website provides clearer directions from the nearby tram stop. October 16, 2014
Rated 5.0 out of 5.0 by Convenient Location A really convenient location with easy access to the Metro and subsequent rail links. Very friendly staff - excellent value although limited breakfast options they were of an excellent quality October 10, 2014
Rated 4.0 out of 5.0 by Breakfast is Basic and you must Queue for the Toaster. Handy location for walking to Old Trafford. Stayed here with my 12 and 9 year old kids. It would be helpful if I got clearer directions to the football ground from a member of Staff when asked. The receptionist forgot to hand me the Keys to my room on arrival, not the end of the world I know. Parking is quite cheap for 24 hours. I didn't eat dinner here but found food nearby. The room was spotless but quite small and the bathroom was spotless as well. If you needed any razor blades or any other toiletries you could get them by contacting reception. I thought this was a great Idea as I had no razor blades. Sadly I only seen this advertised in the bathroom after it was too late. Perhaps if the receptionist had highlighted this on arrival I would have used this service.. I thought the breakfast was basic enough and had no warm milk for cereals. I was supplied with a free daily paper. I found the area in which you had to queue to use the Toaster quite confined.. Overall I would recommend this hotel to anyone who would be going to Old Trafford. I found that it was way over priced as hotels go. Obviously they take advantage of the demand for accommodation on Match weekends. For the price I paid for the night I would have expected Breakfast to be served to me at Least. October 8, 2014
Rated 4.0 out of 5.0 by Good value for money without compromise on comfort Pleasant stay. Room clean and fresh. Good Sleep. Ideal location for Old Trafford. October 8, 2014
Rated 2.0 out of 5.0 by Thin walls - noisy guests The walls and floors seem to be thin/inadequately insulated in this hotel. From my room I could hear guests with children playing games/watching TV until 23:45 and a couple having a 'good time' until the early hours. Unfortunately, the phone wasn't working so I couldn't report down to reception. The air conditioning unit in the room was also faulty and kept turning itself back on, whirring away every hour; so little sleep had. Apart from this the location is handy, parking cheap and staff friendly and attentive. October 7, 2014
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