Rated 4.1 out of 5 by 152
Rated 5.0 out of 5.0 by juinie tops
I booked Salford Quays Holiday Inn Express for my elderly parents who love going to the Lowry to see shows. Due to illness we had to change the booking, and have done so on previous bookings too, and I find the customer service second to none. We booked well in advance so got a great deal and there is a lot of flexibility should things go wrong and circumstances change, as it did for us. The rooms are comfy and the quayside rooms are especially good as you can watch the world go by. Great value for money and a really great hotel. Thanks.
December 2, 2013
Rated 2.0 out of 5.0 by MarkM29 Staff Service poor, Everything broken at Breakfast! no evening food!
Staff were polite, staff were more interested in chatting each other up than serving their customers.
At breakfast, no trays, the fruit juice machine was broken and replaced with incredibly weak squash, one coffee machine was broken, no cuttlery, the scrabmled egg was probably made the previous week and was basically inedible.
No food in the evening at all!.
Basically you have left teenagers to run a hotel and they made a pretty poor job of it!
December 2, 2013
Rated 4.0 out of 5.0 by Yokel40 good rooms,breakfast average!
No one at reception when we arrived.2 other people were waiting as well.
Rooms and comfort fine.
Breakfast 'fill ups' slow,when none too busy.
At the price paid 'good value'
November 22, 2013
Rated 5.0 out of 5.0 by Warbie Great staff, great room, great location.
Lovely reception staff and always very helpful.
Clean comfortable room, and the location is excellent.
Will definitely stay there again.
Very happy overall.
November 20, 2013
Rated 5.0 out of 5.0 by Stacyb123 Fabulous!!
Myself and 3 friends booked to go see wicked in Manchester and we were looking for somewhere cheap and cheerful to put our head down and have some breakfast this surpassed our expectations the hotel was lovely clean and modern the staff were lovely so friendly and inviting! We had booked 2 double rooms there was a double bed and a sofa bed in each room we called down to reception to ask for bedding for the sofa bed the staff were with us in moments and made the bed up for us! I slept on the sofa bed it was so comfortable I have a lovely nights sleep! Breakfast times were brilliant 7-11 we went around 10 for breakfast the only disappointment of the whole visit was the choice of hot food as there were only sausage scrambled egg and beans we had a little wait for them to be restocked once empty but all in all if that's our only small problem there's not much to grumble about! When people ask how our weekend in Manchester was my first response is the hotel was lovely!! Location is beautiful and walking distance to the Lowry outlet ! Would definitely stay again and defiantly recommend thank you for a wonderful stay :-) xx
November 15, 2013
Rated 4.0 out of 5.0 by ras1958 A good location and a great night's sleep
Good value for money. My stay at the hotel was precisely what I expected it to be. Will certainly consider staying there again.
November 11, 2013
Rated 4.0 out of 5.0 by David747 Attractive location and friendly service
We stayed two nights and were lucky enough to have a sixth floor room overlooking the quays. We couldn't fault the service and the staff were friendly and helpful. We would definitely use this hotel for our next visit to Salford.
November 7, 2013
Rated 3.0 out of 5.0 by Hellopeople comfy Bed, terrible breakfast!
Loved the room, nice view, relatively clean, one of the towels had a stain on it.
Really good location, easy Tram into the city, good for football pitch and warehouse project!
Staff were really lovely, good people! Made our stay really nice.
Unfortunately the breakfast was pretty grim, stale break, gross coffee etc.
November 6, 2013