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Rated 4.3 out of 5 by 529 reviewers.
Rated 5.0 out of 5.0 by Good Hotel Stayed at this hotel many times & it does not disappoint. As always hotel very clean & staff very friendly in all areas of hotel. Even the laundry man waved us goodbye & wished us a safe journey. Location is spot on with easy access to all areas of Salford Quays. Safe location & great to walk around the Quay to different restaurants etc, even late at night. Highly recommended. July 30, 2015
Rated 5.0 out of 5.0 by A very relaxing stay We wanted to thank you for the excellent service we received last week. The hotel is significantly improved from when I last visited. The young man who greeted us at reception was extremely helpful and efficient. We were greeted as Platinum members and we had been a given a quiet room on the top floor with a view over the water as requested. The bed was very comfortable including comfortable pillows so we slept well. The ac worked well and the wi-fi signal was excellent and easily accessed throughout the hotel. We were able to stream videos to our room on our tablet with ease. Breakfast next morning was of a high standard and much improved from several years ago when I last visited. The scrambled eggs, fresh juice and sausages were good and quickly replenished; Kellog's cereals were a welcome addition, and the choice of breads and yogurts was good. I would like to see the grapefruit segments replaced as many medications react with this and thus preclude it from the diet. There were plenty of apples and bananas. The young man from the front desk was at work clearing tables and was extremely efficient and hard working. The hotel is about to be refurbished and I would like to ask management to provide chairs for two people especially if there is a double occupancy. The desk chair was of good design and comfortable but no other chair was provided. We particularly appreciated the ease of use of the car park and its extended use during the day, since we were travelling to and from property viewings all day and were also able to use the lobby and the internet throughout that time. Well done for taking care of your clients! I hope you will take note of my suggestions. July 29, 2015
Rated 4.0 out of 5.0 by Plenty of space Good sized room and bathroom. Bed was a little firm but otherwise great. For an 'included in the price' breakfast the choice was much better than I expected. My room faced the basin and there was usually some interesting entertainment from the folks using the water sports place. The quays were a pleasant place for an early morning walk or an evening stroll. Quite complicated negotiating the roads in the vicinity. Staff were friendly and helpful. July 28, 2015
Rated 4.0 out of 5.0 by Good location The hotel is adequate, it is in a great location and that is the most appealing thing about it. The refurbishment is underway at last though appears to be at a slow pace. Two big complaints: I object to the parking charge - it is penalising guests because people use the car park presumably to catch the tram into town; also as with all IHG hotels the pillows are very poor and uncomfortable. Otherwise this hotel serves its purpose. July 28, 2015
Rated 4.0 out of 5.0 by Good sized room Pleasantly surprised on size of rooms Clean bathroom Clean room altogether. July 27, 2015
Rated 4.0 out of 5.0 by One of the BEST This is definitely one of the best Holiday Inn Express Hotels in the UK. The rooms are comfortable and clean, nice location and good access into Manchester by Tram. The staff are very efficient, polite and friendly. Hard to find a fault with this hotel. July 27, 2015
Rated 5.0 out of 5.0 by Mattresses to hard breakfast cold no variety of a cooked breakfast mattress to hard I have scartica in my back I need a soft mattress the sausages and scrambled egg was cold July 27, 2015
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