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Rated 4.3 out of 5 by 521 reviewers.
Rated 3.0 out of 5.0 by Terrible sofa bed Stayed in family room with sofa bed for a 5 and 2 year old. It was broken! Not unusable but clearly defective. Carpets in need of replacing in room. Scrambled eggs extremely unappetising and coffee from machine smelled of mould. On the plus, excellent location. July 25, 2015
Rated 5.0 out of 5.0 by Excellent customer service The staff were always as helpful as they possibly could be and always had a smile on their faces! In particular Darrel who helped us with giving directions in Manchester and nothing seemed like too much trouble. July 25, 2015
Rated 5.0 out of 5.0 by To infinity and beyond My wife has stayed here before, and following her advice (if you know what I mean), I was tasked with booking the hotel, but being a mere man, was unable to multitask and apparently "made a sow’s ear of everything". Darrell and Noel saved my bacon and sorted it out straight away without any problems, for which I shamefully took credit and earned many brownie points. I would therefore very much like to thank Darrell & Noel for their exceptional service. Without doubt, I will stay here again. July 24, 2015
Rated 5.0 out of 5.0 by Good Value for money Clean and tidy room , lots of space warm welcoming by staff July 22, 2015
Rated 4.0 out of 5.0 by Excellent location, great service. Excellent location with good views. Poor choice of breakfast if you are looking for something hot. The room was good but the bed base was stained and the couch was in poor repair. July 22, 2015
Rated 5.0 out of 5.0 by Another happy stay We enjoy visiting this hotel which is convenient for travelling into central Manchester. Rooms are spacious and comfortably furnished and housekeeping is good. The reception staff have a great pro-active attitude towards guests, which we appreciated. July 21, 2015
Rated 5.0 out of 5.0 by Just be aware of current Manchester travel problems Lovely hotel, excellent staff - even providing an extra chair for us (why should there be one chair in a double room?). Nothing too much trouble for 2 females, one of whom not very mobile. Until September the metro-link is being upgraded and there are no direct trams from Piccadilly Station. This means a normal 12 minute journey can take over an hour as you juggle shuttle bus/tram. We got a taxi back - £11.50 and money very well spent! July 21, 2015
Rated 4.0 out of 5.0 by Good Location and ideal for an overnight stay Ideallly placed for all of the 'out of center' attarctions Manchester has to offer. Rooms are clean and simple with everything working as it should. Comfortable bed enabling a good nights sleep. Breakfast is ok with a continental style, enough to keep you going. Ideal for Trafford Centre, Old Trafford and the Lowry Centre. July 20, 2015
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