Rated 4.2 out of 5 by 234
Rated 4.0 out of 5.0 Reasonably priced and good location
All in all the hotel is a good choice for my regular visits to Manchester, my only issue is the standard of food served at breakfast which is poor to say the least - well below the standard of other hotels.
May 14, 2013
Rated 5.0 out of 5.0 by redgazza Excellent Service
Very relaxing Hotel, staff all friendly, very helpful and efficient from checking in to checking out. Would recommend this Hotel.
May 13, 2013
Rated 5.0 out of 5.0 by dodger48 Friendly staff great location
Great location on the quayside. Close to Lowry shopping outlet and trams /buses to go into the centre.Very helpful and friendly staff. Enjoyed stay so much have booked another short break.
May 5, 2013
Rated 5.0 out of 5.0 by tripsaway Just the ticket
Great hotel, with good facilities. It was just what our two families needed with children for a family gathering the following day. Rate was good for a family room with breakfast and free parking. Close to lots of restaurants and the Lowry, just over the bridge, is a great place to hang out. Shopping if you want to do that sort of thing and lovely walks along the quays. Would definitely stay here again, both with family and for trips away with friends. Hotel staff very helpful and nice breakfast and bar area.
April 29, 2013
Rated 5.0 out of 5.0 by RTD2 Visit to Salford Quays
All amenities to the expected standard for Holiday Inn Express.
Ideal for visiting the Lowry Centre / Salford Quays area.
Good tram links into the city centre.
April 25, 2013
Rated 4.0 out of 5.0 by Derwent15 Good service
Impressed by welcome at reception, staff couldn't have been more helpful. Quays location ideal for our stay, local Beefeater for a quick meal and not too far from Apollo for concert, perfect taxi pick-up both ways.
April 21, 2013
Rated 5.0 out of 5.0 by Claire24 Brill hotel & helpful staff
We stayed here as a family of 4 with 2 older girls (17&13). We booked 2 rooms & on arrival the hotel staff sorted it so we had inter-joining rooms, which was really helpful. We were going to the P!NK concert at the MEN arena & the hotel organised a taxi for us. Staff really pleasant & helpful. Breakfast really good. We will definitely be staying here again. Great location & views over the Quays. Also close to Old Trafford. Thank you Holiday Inn Salford Quays for a great stay.
April 20, 2013
Rated 3.0 out of 5.0 by RichC88 Average
Hotel seems a bit run down. Could do with a refurb. Comfortable bed, breakfast was ok. No room service however great steak at beefeaters 2 minute walk across the water.
April 18, 2013
Rated 5.0 out of 5.0 by antoni great location,good service
had a fantastic time as always,it is a great location and comfortable hotel, the breakfast staff are always cheerfull,and the menu is also very good, also ur vehicle is very safe,and good parking area, we have stayed here on a numerous occassions,and have been very satisfied each time,
April 10, 2013
Rated 4.0 out of 5.0 by SteveK Overall, pleasing stay but uncomfortable bed
Excellent stay and good choice of items for breakfast, especially for a HIX. Very clean and excellent location, close to shopping centre with wide variety of shops and restaurants, located right by the quays. Only downside to the room itself was the very uncomfortably beds, we didn't have a very good nights sleep at all, which was a shame. My other comment is the lack of recognition for a Platinum PC member.
April 8, 2013
Rated 4.0 out of 5.0 by Alan833 Great location and friendly staff
This is a great location to operate out of in Manchester. Only negatives are lack of free Internet in rooms ( come on its 2013!), and the geese in the lock can be quite noisy!
April 8, 2013
Rated 5.0 out of 5.0 by Tina22 Excellent location
Room was clean and comfortable with excellent breakfast
April 8, 2013
Rated 5.0 out of 5.0 by Sarah27 Great staff and excellent location
Service excellent throught the stay with knowledgable and friendly staff always on hand to assist with local knowledge. Room comfortable and clean with good views. Decent hot breakfast provided.
April 8, 2013
Rated 2.0 out of 5.0 by d1ddy Definately not the best hotel in this area
I'm actually not happy with whole process I went through in booking and staying at this particular holiday inn.
The first error was when I made the booking. a Week later when I was charged for the booking this hotel deliberately charged me £200 over the agreed fee. This was much hassle to fix and I had to ring round the holiday Inn telephone numbers until I was passed on to the correct person who could send the refund that was due.
After another 3 business days I finally received the refund but was not happy as this mistake should have never happened in the first place.
On arrival the staff here did not seem as friendly and helpful as I usually see at most similar establishments to this.
We had to complain regarding noise from other guests at this hotel which I believe could have been avoided if the walls between rooms weren't so thin! You could actually hear what the guests next door were talking about it was so bad.
Needless to say, I wont be rushing to go and stay here again when I visit Salford/Manchester
April 7, 2013
Rated 5.0 out of 5.0 by Oldbob The standard maintained again
We were very pleased that Holiday Inn again kept their very high standards at a reasonable price. The location of this hotel is exceptional the view of the keys was a pleasure to wake up to
April 7, 2013
Rated 4.0 out of 5.0 by wms65 firendly and good
everything was fine, the room clean and cosy, only the breakfast could be better with bacon :-)
March 25, 2013
Rated 4.0 out of 5.0 by ejdeeeee Good, but one or two things that bring it down.
Originally I booked a room for a group of three adults and one child that should have had a double bed and two single beds. I even rang ahead to confirm this and the hotel said they wouldn't do anything to fix this.
A couple of the receptionists were unhelpful in recommending where to eat and find entertainment in the area and their knowledge of the nearby bus and tram route was very weak. How could they not know this if they work in this area. My group figured it out for ourselves which is a joke when your a tourist in a foreign place.
Another receptionist was most unfriendly but this could have been a "quirky" British thing but most people were friendly while this tall, male receptionist was not.
I do recommend this hotel, excellent for going to Old Trafford. The breakfast was brilliant and a real deal breaker being included in the price. The rooms are suited to three people at most. Basic, but ticks all the boxes.
March 24, 2013
Rated 5.0 out of 5.0 by MSBL Great service
The rooms are very clean and they served a good breakfast. Near by passes the tram so it was easy to travel to the city. It is a few minutes walk away from the Man Ground.
March 24, 2013
Rated 4.0 out of 5.0 by Jacqui5555 Good Location
This hotel is approx. 5mins walk to the nearest tram station that takes you into Manchester city centre. Very regular service.
I have stayed here a few times, but i would love to return in the summer months, outside dining, plenty of lovely walks around the quays .lowry theatre and outlet centre across the bridge. plenty of eating places around the Quays. About 20 min walk from Old Trafford, As it was raining when i was at Salford Quays, went in the car, just to see the outside of the stadium and take pictures.
Free parking at the stadium ( not match days ) and went into the cafe for a drink. Now im not a football follower, but i wished i had went on the tour, it was just a little late when we decided to go.
Back to the hotel review. A really nice room that looked onto the watersports area, Clean and tidy, nice bar area, prices a bit expensive though. There is an area that has a vending machine, ice maker, and a microwave. Breakfast was ample, and served buffet Style. I will return here and highly recommend
March 21, 2013
Rated 1.0 out of 5.0 by PAC57 worst night ever at a holiday inn
This was by far, my worst experience at a holiday inn, there was a hen party that came back in at 3.30 am & they were very noisy with it.
And then to top the girls up, at 5.30 ish the smokers came out to play & proceeding to talk very loudly, whilst they got their intake of nicotine, DIRECTLY UNDER OUR ROOM 414!!
March 12, 2013
Rated 3.0 out of 5.0 by Delilah Good location
I had stayed at the hotel previously and was more than happy to return, however, I requested a double room and got an adjoining twin room, I was told all the doubles had already been allocated. The hairdryer was broken, this wasn't really an issue has I always take mine own, but the plug socket was too far away from the mirror and the only way of viewing it was to unlock the adjoining door it was attached to, not entirely practical. On a plus side the bed was comfortable and I like the choice of soft or firm pillows. I would go back as the location is ideal and the staff were very accommodating
March 12, 2013
Rated 3.0 out of 5.0 by Aladdin13 Problems getting a hot shower
My Sister and I are regular visitors to the Holiday Inn Express,
unfortunately on this occasion we were unable to get a hot shower during our two night stay.We are assured that we will get a partial refund of what we paid.If this doesnt happen we will be getting in touch with the hotel direct.
March 9, 2013
Rated 5.0 out of 5.0 by Redrobbo7 Football Week-end
4 of us stayed Friday to Sunday and we could not say enough good things about this hotel. Will be back no matter what,all the staff worked really,really hard,a real pleasure to stay there.
March 8, 2013
Rated 4.0 out of 5.0 by reds70 Overnight Stay
The room was fine, clean and comfy, would of been nice to have a couple more tea bags and maybe a couple of bisuits !
The room was clean and the beds were comfy.
The shower and pressure was very disappointing.
Breakfast was Ok a little more choice (bacon, fried eggs etc) would of been good and plates / cutlery and tables you didn't need to clean before you sat down would of been really good !
Cost was good (why is Media City over a 3rd of the cost more when its the same Hotel chain ?) and great location for the footi and a tram stopp a couple of hundred yards away if you want to go into the city !
March 7, 2013
Rated 4.0 out of 5.0 by JEDM Perfect for trips to Old Trafford
Very friendly helpful staff. Room comfortable.Perfect place to stay when going to see Old Trafford. Set in a nice area beside the quays and close to outlet shopping centre. Breakfast was poor, only downside.
March 4, 2013
Rated 4.0 out of 5.0 by Neil65 An Improvement
I was asked to give this hotel another chance & I did. Things were alot better, but why do other Holiday Inn Express's give Platinum Members a bottle of water and biscuits in their room . This hotel does appear to recognise your status... Oh well.
March 4, 2013
Rated 5.0 out of 5.0 by ugali a good experience
well i was impressed by our stay.................the hotel is in a vg location, room was clean and well decorated, staff and service were extremely good
March 1, 2013
Rated 4.0 out of 5.0 by eurodeb Theatre group
Check-in was smooth and efficient, rooms were clean, comfortable and just what we needed for our short stay.
Breakfast wasn't great. LONG queues for cooked food from a very small self-service "alcove". They were quite busy when we stayed which could explain the queues and the stress level of reception staff the following morning - several minor erros insistant that "we don't have any record of a booking in your name" when I produced my payment receipt the receptionist realised he was checking against the wrong date. Also wrong details recorded for Priority Club.
March 1, 2013
Rated 2.0 out of 5.0 by CharmaineM Convenient location but didn't feel 3 star
The first impression was really good. The staff at the front desk were really nice and helpful, and area downstairs was nice and welcoming.
Unfortunately, the room (family room) was tiny, the mattress had me and my husband rolling into each other, and the air conditioner was so loud and turned on and off so frequently that it kept me awake for most of the night.
Breakfast was basic and the scrambled eggs weren't very nice. My husband felt the sausages were the cheap kind. I would not stay at this hotel again.
February 26, 2013
Rated 5.0 out of 5.0 by vinnyk72 great hotel
Staying at this hotel made our short trip to Manchester relaxing and enjoyable. Very clean and comfortable family room with fantastic view of Old Trafford. Had a good nights sleep and then a nice breakfast to start the day off. Very busy at breakfast because everyone came in at same time. Staff apologised but it was not their fault. Reception staff were helping to clear tables etc, so impressed by their efforts. Staff at hotel are friendly, helpful and overall customer focused. Hopefully this positive feedback will get back to them. I will definitely consider booking again. Only gripe was inflated price due to Man Utd game on but still good value.
February 25, 2013