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Rated 4.2 out of 5 by 300 reviewers.
Rated 4.0 out of 5.0 by Great customer service Room was clean comfortable and had everything we needed it was well positioned on the quays and the staff were fantastic very friendly and nothing was a problem great choice of brealfast too. will not hesitate to book again thankyou from cumbria May 30, 2013
Rated 4.0 out of 5.0 by Friendly staff, great service and enjoyable stay Very welcoming during check in, had everything we needed. May 25, 2013
Rated 5.0 out of 5.0 by Fergie's Swansong From the moment the bubbly and enthusiastic Stephanie checked us in our stay was superb - apart from the result. The location is ideal for Old Trafford and the nearby Lowry shopping mall and its excellent restaurants all within easy walking distance along the picturesque waterfront. A Vue cinema and the Lowry theatre offer quality evening entertainment with the wild Manchester nightlife a short tram ride away. Looking forward to next seasons game and another chance to sample the Holiday Inn Salford Quays experience. May 19, 2013
Rated 4.0 out of 5.0 by Great location and staff Myself, my wife and daughter were attending a wedding and we found this hotel was just about a mile away from where the wedding was taking place. We had to be at the wedding for 14.00 but upon checking our details found we couldn't check in until 14.00 which would have meant us having to wear our wedding outfits for the drive down. We contacted the hotel and they were very helpful in saying that they would find us somewhere to be able to change if our room wasn't available / ready. we couldn't find the hotel once in Manchester but we phoned the hotel and the nice young lady on reception guided us to the hotel, she also informed us that our room was ready ahead of time so we had been able to shower and get changed into our wedding clothes which was a blessing. Lovely staff and highly recommend this hotel. May 16, 2013
Rated 4.0 out of 5.0 by My first choice when in Manchester Excellent location away from the noise of Central Manchester but not far from everything by cab or tram. You know what you are going to get everytime, a good room with a comfortable bed, no noise and good service. Overall good value. Breakfast is not up to the quality and standard of Premier Inn. May 14, 2013
Rated 4.0 out of 5.0 Reasonably priced and good location All in all the hotel is a good choice for my regular visits to Manchester, my only issue is the standard of food served at breakfast which is poor to say the least - well below the standard of other hotels. May 14, 2013
Rated 5.0 out of 5.0 by Excellent Service Very relaxing Hotel, staff all friendly, very helpful and efficient from checking in to checking out. Would recommend this Hotel. May 13, 2013
Rated 5.0 out of 5.0 by Friendly staff great location Great location on the quayside. Close to Lowry shopping outlet and trams /buses to go into the centre.Very helpful and friendly staff. Enjoyed stay so much have booked another short break. May 5, 2013
Rated 5.0 out of 5.0 by Just the ticket Great hotel, with good facilities. It was just what our two families needed with children for a family gathering the following day. Rate was good for a family room with breakfast and free parking. Close to lots of restaurants and the Lowry, just over the bridge, is a great place to hang out. Shopping if you want to do that sort of thing and lovely walks along the quays. Would definitely stay here again, both with family and for trips away with friends. Hotel staff very helpful and nice breakfast and bar area. April 29, 2013
Rated 5.0 out of 5.0 by Visit to Salford Quays All amenities to the expected standard for Holiday Inn Express. Ideal for visiting the Lowry Centre / Salford Quays area. Good tram links into the city centre. April 25, 2013
Rated 4.0 out of 5.0 by Good service Impressed by welcome at reception, staff couldn't have been more helpful. Quays location ideal for our stay, local Beefeater for a quick meal and not too far from Apollo for concert, perfect taxi pick-up both ways. April 21, 2013
Rated 5.0 out of 5.0 by Brill hotel & helpful staff We stayed here as a family of 4 with 2 older girls (17&13). We booked 2 rooms & on arrival the hotel staff sorted it so we had inter-joining rooms, which was really helpful. We were going to the P!NK concert at the MEN arena & the hotel organised a taxi for us. Staff really pleasant & helpful. Breakfast really good. We will definitely be staying here again. Great location & views over the Quays. Also close to Old Trafford. Thank you Holiday Inn Salford Quays for a great stay. April 20, 2013
Rated 3.0 out of 5.0 by Average Hotel seems a bit run down. Could do with a refurb. Comfortable bed, breakfast was ok. No room service however great steak at beefeaters 2 minute walk across the water. April 18, 2013
Rated 5.0 out of 5.0 by great location,good service had a fantastic time as always,it is a great location and comfortable hotel, the breakfast staff are always cheerfull,and the menu is also very good, also ur vehicle is very safe,and good parking area, we have stayed here on a numerous occassions,and have been very satisfied each time, April 10, 2013
Rated 4.0 out of 5.0 by Overall, pleasing stay but uncomfortable bed Excellent stay and good choice of items for breakfast, especially for a HIX. Very clean and excellent location, close to shopping centre with wide variety of shops and restaurants, located right by the quays. Only downside to the room itself was the very uncomfortably beds, we didn't have a very good nights sleep at all, which was a shame. My other comment is the lack of recognition for a Platinum PC member. April 8, 2013
Rated 4.0 out of 5.0 by Great location and friendly staff This is a great location to operate out of in Manchester. Only negatives are lack of free Internet in rooms ( come on its 2013!), and the geese in the lock can be quite noisy! April 8, 2013
Rated 5.0 out of 5.0 by Excellent location Room was clean and comfortable with excellent breakfast April 8, 2013
Rated 5.0 out of 5.0 by Great staff and excellent location Service excellent throught the stay with knowledgable and friendly staff always on hand to assist with local knowledge. Room comfortable and clean with good views. Decent hot breakfast provided. April 8, 2013
Rated 2.0 out of 5.0 by Definately not the best hotel in this area I'm actually not happy with whole process I went through in booking and staying at this particular holiday inn. The first error was when I made the booking. a Week later when I was charged for the booking this hotel deliberately charged me £200 over the agreed fee. This was much hassle to fix and I had to ring round the holiday Inn telephone numbers until I was passed on to the correct person who could send the refund that was due. After another 3 business days I finally received the refund but was not happy as this mistake should have never happened in the first place. On arrival the staff here did not seem as friendly and helpful as I usually see at most similar establishments to this. We had to complain regarding noise from other guests at this hotel which I believe could have been avoided if the walls between rooms weren't so thin! You could actually hear what the guests next door were talking about it was so bad. Needless to say, I wont be rushing to go and stay here again when I visit Salford/Manchester April 7, 2013
Rated 5.0 out of 5.0 by The standard maintained again We were very pleased that Holiday Inn again kept their very high standards at a reasonable price. The location of this hotel is exceptional the view of the keys was a pleasure to wake up to April 7, 2013
Rated 4.0 out of 5.0 by firendly and good everything was fine, the room clean and cosy, only the breakfast could be better with bacon :-) March 25, 2013
Rated 4.0 out of 5.0 by Good, but one or two things that bring it down. Originally I booked a room for a group of three adults and one child that should have had a double bed and two single beds. I even rang ahead to confirm this and the hotel said they wouldn't do anything to fix this. A couple of the receptionists were unhelpful in recommending where to eat and find entertainment in the area and their knowledge of the nearby bus and tram route was very weak. How could they not know this if they work in this area. My group figured it out for ourselves which is a joke when your a tourist in a foreign place. Another receptionist was most unfriendly but this could have been a "quirky" British thing but most people were friendly while this tall, male receptionist was not. I do recommend this hotel, excellent for going to Old Trafford. The breakfast was brilliant and a real deal breaker being included in the price. The rooms are suited to three people at most. Basic, but ticks all the boxes. March 24, 2013
Rated 5.0 out of 5.0 by Great service The rooms are very clean and they served a good breakfast. Near by passes the tram so it was easy to travel to the city. It is a few minutes walk away from the Man Ground. March 24, 2013
Rated 4.0 out of 5.0 by Good Location This hotel is approx. 5mins walk to the nearest tram station that takes you into Manchester city centre. Very regular service. I have stayed here a few times, but i would love to return in the summer months, outside dining, plenty of lovely walks around the quays .lowry theatre and outlet centre across the bridge. plenty of eating places around the Quays. About 20 min walk from Old Trafford, As it was raining when i was at Salford Quays, went in the car, just to see the outside of the stadium and take pictures. Free parking at the stadium ( not match days ) and went into the cafe for a drink. Now im not a football follower, but i wished i had went on the tour, it was just a little late when we decided to go. Back to the hotel review. A really nice room that looked onto the watersports area, Clean and tidy, nice bar area, prices a bit expensive though. There is an area that has a vending machine, ice maker, and a microwave. Breakfast was ample, and served buffet Style. I will return here and highly recommend March 21, 2013
Rated 1.0 out of 5.0 by worst night ever at a holiday inn This was by far, my worst experience at a holiday inn, there was a hen party that came back in at 3.30 am & they were very noisy with it. And then to top the girls up, at 5.30 ish the smokers came out to play & proceeding to talk very loudly, whilst they got their intake of nicotine, DIRECTLY UNDER OUR ROOM 414!! March 12, 2013
Rated 3.0 out of 5.0 by Good location I had stayed at the hotel previously and was more than happy to return, however, I requested a double room and got an adjoining twin room, I was told all the doubles had already been allocated. The hairdryer was broken, this wasn't really an issue has I always take mine own, but the plug socket was too far away from the mirror and the only way of viewing it was to unlock the adjoining door it was attached to, not entirely practical. On a plus side the bed was comfortable and I like the choice of soft or firm pillows. I would go back as the location is ideal and the staff were very accommodating March 12, 2013
Rated 3.0 out of 5.0 by Problems getting a hot shower My Sister and I are regular visitors to the Holiday Inn Express, unfortunately on this occasion we were unable to get a hot shower during our two night stay.We are assured that we will get a partial refund of what we paid.If this doesnt happen we will be getting in touch with the hotel direct. March 9, 2013
Rated 5.0 out of 5.0 by Football Week-end 4 of us stayed Friday to Sunday and we could not say enough good things about this hotel. Will be back no matter what,all the staff worked really,really hard,a real pleasure to stay there. March 8, 2013
Rated 4.0 out of 5.0 by Overnight Stay The room was fine, clean and comfy, would of been nice to have a couple more tea bags and maybe a couple of bisuits ! The room was clean and the beds were comfy. The shower and pressure was very disappointing. Breakfast was Ok a little more choice (bacon, fried eggs etc) would of been good and plates / cutlery and tables you didn't need to clean before you sat down would of been really good ! Cost was good (why is Media City over a 3rd of the cost more when its the same Hotel chain ?) and great location for the footi and a tram stopp a couple of hundred yards away if you want to go into the city ! March 7, 2013
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