Rated 4.0 out of 5 by 195
Rated 5.0 out of 5.0 by tonyjw great service frendly staff
good hotel with friendly staff and within walking distance to the centre of town enjoyed our stay and would stay in the holiday inn express if visiting Manchester again
July 7, 2014
Rated 2.0 out of 5.0 by Dave 88 Good for use of free Metro bus
A free No2 Metro bus stop was just outside the hotel. This made travel to the city centre during the day very convenient during the day.
July 5, 2014
Rated 5.0 out of 5.0 by Clive 1308 Great swish modern hotel
The location of this hotel is excellent in terms of having quick access to the main areas of interest in Manchester. If you are travelling by train, it is off at Oxford road and you have arrived. A really clean hotel, with excellent rooms that are very nicely laid out, the bathrooms are particularly swish with great shower room space. Very helpful staff and for the rates they charge offers great value for money. I would definitely stay again.
July 4, 2014
Rated 4.0 out of 5.0 by Ruffas1234 what you would expect but nice
Nice clean hotel, with modern facilties. breakfast free which was good, and good choice however would have liked better tasting food. Location good and easy to find. Staff helpfull anf friendly.
July 4, 2014
Rated 4.0 out of 5.0 by DNAoxo Misguided ratings
Breakfast selection needs improvement. Better airconditioning would be nice. I stayed end of June and it was so hot! Check out is 11:00 am but housekeeping knocked on my door at 9:45am asking what time I was going. Staff very helpful and friendly. Quiet and clean room, comfy bed, power shower so nice. Just outside the hotel is a free shuttle that takes me to the City Centre and only takes less than 10 minutes. Buses are frequent. There are bars near the hotel too. The hotel is a 20-minute walk from the City centre.
July 3, 2014
Rated 4.0 out of 5.0 Comfortable bed and great service
Good choice for City Centre Manchester - not right in the centre but close enough to get there easily and far enough away to be a little more quiet
July 3, 2014
Rated 4.0 out of 5.0 by Colster Excellent Staff
The hotel is very clean and pleasant and the Hotel staff went out of their way to make our stay a pleasurable one.
When we arrived the Aircon in the room we had wasn't working properly and as it seems the norm now to have all windows sealed shut it was going to be very stuffy in there! A quick trip to reception to see the Duty Manager he changed the room straight away. He could have just moved us across the hall, but being thoughtful he didn't as the pub /club that is nearby may have something on, and that would affect us in the room possibly. I wasn't aware of this pub / club but he made the extra effort to find another room that was away from this.
Breakfast was ok and the food available was of good quality, however I would liked to have seen a better option of the hot food. There was however Scrambled Egg, Sausages and Beans. Along with Toast, Cereal, Yoghurts, Fruit and Croissants. Personally I like a good fry up, but there was plenty on offer. The only drawback is if you time the visit wrong (The last hour of the breakfast serving time) Then you will have to queue for a table as there are not enough. May I suggest using one of the meeting rooms you offer as an overspill in these cases?
All in though it was a very pleasant stay and the late checkout option a definite plus!! I would stay here again should I ever return to Manchester.
July 3, 2014
Rated 3.0 out of 5.0 by Craigwoods Poor
Breakfast was awful. Also no space to sit down. Had to take it to my room. Wouldn't stay again
July 3, 2014
Rated 5.0 out of 5.0 by lakesmarion Great Night's Sleep and Excellent Value
This delivered exactly as promised and the hotel was in a great central location for my needs. Will use again.
July 2, 2014
Rated 4.0 out of 5.0 by dave llanelli GOOD EFFORT
the hotel is busy but clean and tidy and its central location is very good.
Whilst car parking is not immediate its just a two minute walk and suited me fine.
I am staying there next week and happy to do so.
The duty manager was excellent and managed the site really well - there are even fish on the reception counter to add the experience.
June 27, 2014
Rated 1.0 out of 5.0 by Uni parents Beware of thieves
During breakfast in the hotel dining room- at 8 o'clock in the morning- my wife had her handbag stolen from the back of her chair, while she was sitting at the table! Although the hotel does have some security at the entrance we were told that it was not on duty at that time of day. This means that anyone can wander in off the street- and this is a city with quite a high crime rate after all. On top of that, the beds in our room were uncomfortable, the air conditioning didn't work properly and our "smokefree" room stank of smoke when we arrived.
June 25, 2014
Rated 4.0 out of 5.0 by CAT WOMAN 55 Comfortable and FREE breakfast
The rooms were good sized the only problem was the air conditioning was not very good and it would be a good idea to have some opening slats in windows (if possible)
June 25, 2014
Rated 2.0 out of 5.0 by KMLS Poor night's sleep
Overall a god experience apart from a poor night's sleep due to the loud music banging out until 3 am from pubs/clubs in the vicinity. I am sure that some rooms may be in a quieter location so advise that you ask the question before booking.
June 24, 2014
Rated 3.0 out of 5.0 by Romaround Great service, clean room - uncomfortable mattress
The service was great - Reception staff very friendly and helpful.
The room and bathroom were clean.
The linen was lovely, but the mattress was very hard.
The shower was also very weak - it had no pressure.
Unfortunately these two things really affect your stay and made for a less comfortable night than expected.
June 23, 2014
Rated 5.0 out of 5.0 by trooper80 nice city break hotel
nice city break hotel, good overall quality and reasonable cost and nice central location!
June 19, 2014
Rated 4.0 out of 5.0 by TheMaz64 Good Location
Excellent location. Breakfast fair (can't believe they don't do Bacon) and staff seemed very reluctant to clear tables, while the manager acted liked Basil Fawlty when a customer turned up the toast machine, setting off the alarms in the back office.
But overall it does what it says on the wrapper and I would happily stay here again. I liked the a touch of the gent in the lobby checking you were a guest and keeping out undesirables. Made me feel secure.
June 19, 2014
Rated 5.0 out of 5.0 by Rizak Comfortable bed and good service
Family room, where small for two kids and two parents. But the room was nice with all the comfort needed.
Staff were friendly to chat too them.
Morning breakfast was good and staff were committed to make the customers time enjoyable.
Overall my stay in the hotel has been lovely and I am committed to get back again to the Holiday Inn.
June 17, 2014
Rated 5.0 out of 5.0 by Dobbie. Great staff
Had a great stay. Only quibble is the supply of coffee and sweeteners in the room. If you want more than one cup of coffee per day you have to go to reception to ask for more, and sweeteners were not replaced, sugar was left instead. but apart from that, no complaints at all.
June 17, 2014
Rated 5.0 out of 5.0 by mistry5 Great service
Absolutely amazing service. Staff were very quick with checking in and checking out. When I requested for an iron, the item was delivered to us within minutes with a smile. Room definitely beat my expectations and security were very good during evening periods. I would definitely return to this hotel
June 16, 2014
Rated 4.0 out of 5.0 by Kangaroo1 Good for a short visit to Manchester
This was a business trip, for one night only. The location was excellent, although the secure car park was away from the hotel
June 16, 2014
Rated 5.0 out of 5.0 by old trout Cheerful, modern and well-located
I enjoyed pretty much everything about this bright new hotel. Although it's in the heart of town (with a handy little Sainsbury's and the Cornerhouse cinema a minute's walk away), it was quiet and peaceful at night. Great choice of TV and radio channels, roomy shower, everything clean and modern. Surprisingly good buffet breakfast: croissants, many types of beverage, fruit and even egg and so forth if required. Cheerful and helpful receptionist. Comfy bed. Roomy shower that I could work out how to use despite not having a degree in water engineering. Sensible price. And of course one of the best cities in the world just outside. Yes... everything.
June 13, 2014
Rated 1.0 out of 5.0 by Ladyyy Schlechter Service
An unserem Aufenthalt war vieles schlecht. Das Frühstück war eine Katastrophe und der Service am Empfang absolut miserabel. Ich würde die Leute mal etwas in Bezug auf Freundlichkeit und gute Aussprache trainieren. So kann das Hotel nicht laufen...
June 12, 2014
Rated 4.0 out of 5.0 by Mr T1 Great service
The staff were friendly, it was central to where we wanted to be and we have stayed here before.
Found the lighting in the the room to be a little poor well my partner did.
June 12, 2014
Rated 5.0 out of 5.0 by kazza70 Excellent hotel
Once again another enjoyable stay at a Holiday Inn Express hotel. Easy to find, very clean in all areas, welcoming friendly staff, child friendly, comfortable beds & lovely breakfasts. Will be booking with Holiday Inn again in August.
June 11, 2014
Rated 4.0 out of 5.0 by nursep Excellent service from staff
This was my first stay here and I found the help and service from the moment I booked my room, until I checked out excellent. nothing is a bother to the staff, everybody is extremely helpful, making my stay very enjoyable. The location of the hotel is excellent, though on the negative side there was some noise from a pub next door in the early hours. no complaints other than this.
June 10, 2014
Rated 4.0 out of 5.0 by Loubug78 Excellent customer service
Excellent customer service from all members of staff particularly the desk staff and the staff members who greet you at the main door. They couldn't be more helpful. I spent a few days staying at the hotel on my own and felt safe and relaxed in the hotel. The duty manager was extremely helpful when I had issues with noise in my room. The only downfall to this hotel stay was the breakfast. The eggs were clearly powdered/liquid and there were no bacon/ mushrooms. It's a treat to get a cooked breakfast when away and even resorted to macdonalds one morning. Other than that I can't complain. I only wish other hotels had such friendly staff.
June 9, 2014
Rated 5.0 out of 5.0 by Girly Weekenders Best Weekend in years.
We booked this hotel a few months in advance. I had read the reviews and was really looking forward to staying. We were not disappointed at all. The price was very competitive, checking in was easy, all the staff could not do enough for you from checking in to checking out. The room was pretty spacious with a tv, 2 twin beds and a beautiful large shower. We were recommended to a brilliant Chinese buffet for tea, TOPS, short walking distance round corner. We came back, watched films and had a great night sleep, shattered from all our shopping. We were a little distance away from the main shops, but this was no bother. Breakfast was wonderful, lots of variety and lovely staff to assist. Check out was just as good. Thank you to all the staff who looked after us. Best weekend in Years.
June 6, 2014
Rated 4.0 out of 5.0 Friendly, clean hotel
Took a weekend break with partner and two children. Staff could not have been more helpfull in arranging two adjacent rooms for us.
Room was clean and tidy, choice of soft or firm pillows and the normal facilities were all there. Breakfast experience a bit of a disappointment. Very busy with a queue waiting for tables when we got there, with staff clearly harrassed by the situation. Queue continued to grow whilst we were having our food until eventually it stretched back into the reception area. This puts guests at the tables under pressure to eat up quickly and go. Not a relaxing atmosphere. Food very average, dried up warm sausages, curious looking scrambled egg and the usual par-baked rolls and croissants. So if you want a good breakfast pop down the road for a full English. Hotel is well located for city centre, all sights within walking distance. Car parking is at reduced cost through a deal with a car park across the street. This is not a secure park though, and the reduced charge was £7.00 for the weekend. We found a more secure park just down the road for £6.00 for 48 hours, so worthwhile having a look around.
All-in-all a good weekend, just tempered a bit by the poor breakfast experience but recommended for a weekend break.
June 5, 2014
Rated 4.0 out of 5.0 by baggieboy62 good
thank you graham for going the extra mile, when the rest wernt bothered, cheers
June 4, 2014
Rated 3.0 out of 5.0 by Tracy76 Payment problems
My overall stay was good but on returning home I discovered that they had taken my payment twice due to me giving them my card details on checking in and paying cash when I checked out! After being told the money would be back in my account 3 working days after (today) it is still not there. I was not told that any payment would be taken off my card even if it is a floating payment to be returned, it has left me out of pocket and unable to pay a couple of bills when they were due. The bank has advised me that it may take 5 working days and if it's not returned then I shall be taking it further and seeking some form of compensation for my inconvenience.
June 4, 2014