Rated 4.4 out of 5 by 187
Rated 4.0 out of 5.0 by world wide traveler great staff building needs a make over showing its age
staff was always helpful, location fairly good, rooms ok, building needs remodel and painting not what Holiday Express standards use to having.
July 29, 2015
Rated 4.0 out of 5.0 by Doug103 Staff Response
While staying in Manchester, I experienced a lack of hot water. Upon notifying the front desk we were given the option of either showering in another room or change rooms. Not wanting to relocate and move our belongings we elected to shower in another room and have the problem corrected. The maintenance team investigated and determined the problem occurred due to high occupancy causing a longer than normal time for the hot water to reach our room. The prompt action and attention provided by the front desk personnel is to be commended.
This motel is a "high volume" motel which needs renovation and upgrading. We have stayed there numerous times and always fine the staff exemplifies outstanding service.
July 28, 2015
Rated 4.0 out of 5.0 by brightfuture clean room
appeared to be a little older hotel, but maintained the Holiday Inn standard of cleanliness - which is most important to me.
July 22, 2015
Rated 5.0 out of 5.0 by slk1125 Great customer service
We needed a place to stay for the night on our way to Florida. We stayed in a suite. The staff was helpful in getting us a roll a way bed so there was plenty of room for everyone to sleep. The guy at the front counter was so helpful when we checked in (and friendly). He was still there and still friendly when we checked out.
July 21, 2015
Rated 3.0 out of 5.0 by Ken1595 Overpriced
I used reward points for this stay, but if I had to pay for this stay it would have been way overpriced. I was not offered bonus points or snack for being elite IHG member.
July 16, 2015
Rated 5.0 out of 5.0 by BritishMumUSA123 Awesome Customer Service, front dest and breakfast crew was awesome.
The staff at the Inn were courteous and helpful at all times. The cleanliness and comfort level as well as the breakfast was all up to the standard that we have come to expect from this chain.
July 14, 2015
Rated 5.0 out of 5.0 by J8388 Nice place to stay
Stay here often for work and love it every time. The rooms are always clean and the people are always nice and willing to help if need be.
July 13, 2015
Rated 4.0 out of 5.0 by cindyrwpd Convenient
Nice location. Stay was as expected, which was a 10. Breakfast was a little lacking, but the signature cinnamon roles were deliciously warm and fresh.
July 13, 2015