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Rated 4.0 out of 5 by 121 reviewers.
Rated 1.0 out of 5.0 by Treated like moving cattle the next morning Most items were fine/normal for my stay except the following. The pool had a lot of kids and water was everywhere (much more than the typical kids playing). The shelf holding the pool towels was knocked over with all towels on the wet floor. I had to leave the hot tub through the fitness center due to the amount of water on floor. My room did not have any hand towels stocked. I had washcloths and normal towels, but not hand towels. The tub drain had the stopper taken out and was laying on the side of the tub (this is not the kind of stopper than you can/should take out). So it would have been impossible to take a bath in the room, if I wanted. Breakfast in the morning had every table filled in breakfast area. So I had to either take food back to room (up to 5th floor) or eat in lobby without a table. None of the tables were ever wiped down when other people replaced others. I had the "stay relaxed - quiet please" sign (do not disturb) displayed on door handle to my room, but still received knocks at 8:30 and 9:30. At 10 am, someone was trying to get into my room for about 10 minutes while I was in the bathroom (I had the deadbolt lever turned over and the safety bar across door). At 10:15, they called my room. Again at 10:50. I brought key down to front desk as I left at 11 am and told them my frustration. I OWN THIS ROOM UNTIL 11 AM AND I DON'T NEED TO BE TREATED LIKE HERDING CATTLE TRYING TO GET ME TO LEAVE! The staff needs some adjusting if they aren't trained enough to read a "do not disturb" sign. I left feeling more harassed/frustrated than feeling rested/relaxed. Nobody cares about the "normal business customer." November 18, 2014
Rated 5.0 out of 5.0 by Great room Breakfast was very good and coffee all day long. Liked the king size bed. Very comfortable bed and pillows. November 17, 2014
Rated 5.0 out of 5.0 by Very nice hotel Excellent hotel, good location, friendly staff. Pool area was a bit noisy, no sound absorbers. November 10, 2014
Rated 5.0 out of 5.0 by Location was nice We brought our 3 kids ages 11, 13, and 15 with us on this first time ever trip to Mankato. It was spur of the moment and we did not have a reservation. They are across from The WOW Zone family entertainment. The kids LOVED it!!!! They loved the pool and the breakfast as well. If you travel with kids it is important to keep them happy which in turn allowed us to relax and enjoy the evening. We will be back to this location again. November 5, 2014
Rated 4.0 out of 5.0 by Nice location. Please consider updating the Business Center computer to USB-era technology for printing off of a USB memory device. November 2, 2014
Rated 4.0 out of 5.0 by One Night Stay Lots of dark hair on bathroom floor upon arrival...GROSS! Room was a bit expensive for the area. The bed was comfortable and rooms were quiet though. October 23, 2014
Rated 5.0 out of 5.0 by Nice Place Very nice Hotel and friendly staff. The room was nice and the bed was comfortable. Good location as well October 22, 2014
Rated 4.0 out of 5.0 by Very Nice! I believe HI did what they hope to accomplish, meet or exceed my expectations, and that was accomplished. Your brand has improved its image over the past 10 years and continues to uphold excellence. October 22, 2014
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