Rated 3.9 out of 5 by 87
Rated 4.0 out of 5.0 by Dwc5263 5 year old property, great location
Nice hotel. Very quiet and restful after a long day of travel. Other than fire alarm going off for no apparent reason, quiet and clean. I did talk to maintenance person about television channels listed on card in room do not match channels on t.v. This is very frustrating for a person that travels extensively and knows times and channel (HBO, TBS etc) but has no idea what channel number is. He apologized and said it would be looked into. I would stay here again based on quiet and location. Plenty of stores nearby in a growing area of town.
August 18, 2014
Rated 5.0 out of 5.0 by curmudgeon Great early morning service
The young man working in the early morning on the 13th of August did a really great job with early breakfast and newspapers. I have not seen him before during my many stays, but he seems a great staff addition.
August 15, 2014
Rated 5.0 out of 5.0 by Bob D2848 Very nice Hotel
Staff very friendly and helpful, willing to assist to make guest feel at home. Hotel, new and great decor and amenities throughout. Highly recommend as great place to stay in Mankato.
August 10, 2014
Rated 5.0 out of 5.0 by Ozzy and Snowbird MANKATO
Everything was Excellent. Very nice hotel. Very nice inside and out. Hotel, staff, pool, hot tub, and breakfast was excellent.
August 4, 2014
Rated 2.0 out of 5.0 by Joelr8 Staff Needs Training
The staff at this property is not at all trained in providing great customer service. They never were able to provide a straight answer or provide any assistance. We had to stay here because all other hotels were already booked.
July 23, 2014
Rated 5.0 out of 5.0 by satisfied hotel guest Great Hotel
Our stay was great. The hotel was very, very clean. The beds were super comfortable and we enjoyed the pool.I would highly recommend this hotel. The only negative comment about our stay was there is quite a bit of road construction going on making it difficult to get to and from the hotel to go eat or just get around town. But that was not the fault of the hotel. But it was a bit of a pain.
July 23, 2014
Rated 1.0 out of 5.0 by Jdawg67 Not on their A game
I've been staying at this property since it was first opened, and I must say the level of service has dropped considerably. Maintenance at the hotel has also declined. Just not a great stay.
July 21, 2014
Rated 3.0 out of 5.0 by WiSigh Stoneage wifi service!
A multibillion dollar hotel business has wireless internet access that rivals 2400baud modem speeds. It was so slow, that the only saving grace was the fact that I had 4g smartphone service in the area. Very pathetic to say the least that with today's technology available that the hotel WiFi was this slow. At the prices they charge for rooms, this needs to be corrected. No reason for this. Next time , I will not pay one dime for the room.
July 19, 2014