Rated 3.9 out of 5 by 79
Rated 5.0 out of 5.0 by Zip60 Excellent place to stay
Staff was friendly and helpful. The hotel and room were clean and inviting.
July 16, 2014
Rated 5.0 out of 5.0 by Keybo Great experience
Upon driving up I was well pleased with what I saw. Very good parking and very clean grounds. The staff met me at the front door eager to help me. A very speedy check in process, which was great since I had been on the road for 14 hours. The room was clean and comfortable and the staff readily available to help with all my needs. There is a restaurant at the hotel so there is no need to have to get back out. Definitely will be staying there again!!!
July 14, 2014
Rated 3.0 out of 5.0 by Keybo No front desk service
I stay at numerous Holiday Inns and Expresses for business travel. I've always had very good service and the rooms are always comfortable.......Until this stay.
I went to the front desk to ask about making some copies of some paperwork, only to find no one was there. There was a sign that said they had stepped away, to ring the bell or use the black phone to contact someone. After ringing the bell several times and using the black phone, to get no answer, I finally got service an hour later. They said they would be happy to make my copies, all ten of them, that I could pick them up the next morning. The next morning was all but the same. I found an empty front desk, and after waiting for forty five minutes I left.
Now to the room. The room was very clean but a tad bit warm when I walked in. The thermostat was set on 78 degrees. I turned it down to 68 and went to supper. Upon returning to the room it was still warm and I found the thermostat was back on 76. Again I turned it down and continued to do so throughout the night. Not a very comfortable night to say the least.
July 12, 2014
Rated 5.0 out of 5.0 by JSpike Great Place to relax
This hotel is the perfect place for us to stay when visiting family in the area. My husband and I are able to relax and we are able to spend time with our loved ones. We will likely stay here often. We are always greeted warmly and the things we need are all provided
July 9, 2014
Rated 4.0 out of 5.0 by elk22 comfortable pillows!!!!!!!!!!!!!!!
The hotel was clean, breakfast contained variety, the pool area was large and comfortable (although the pool was too cool). The pillows were great!! Not something that happens very often. The staff was more than polite, dressed neatly, and came through with all my needs. The hallways were actually quiet which surprised me because there were numerous kid teams there.
June 19, 2014
Rated 4.0 out of 5.0 by Matt1969 Great Stay
Mostly a great stay. Room was at 60 degrees F when we arrived. We needed to turn the heat on to get it back to 70 degrees F; on June 9th no less!
June 13, 2014
Rated 5.0 out of 5.0 by Cocker Mom Great Hotel
I routinely stay at Holiday Inn Express Hotels and used rewards points for this stay. I was pleasantly surprised to learn I had been upgraded to a suite, which was spotless. My room was on the top floor and even though there were many kids staying at the hotel, they were rarely heard. The desk staff was friendly and helpful, both during check in and check out. I'll definitely stay at this hotel again should I return to Mankato.
June 12, 2014
Rated 1.0 out of 5.0 by Gustie parent better stay somewhere else
People stay in hotels and expect privacy and peace. This place was like an outdoor playground, but inside. Kids running around screaming up and down the hall; doors opening and slamming at 6 am on a sunday morning makes Jack an unhappy guest.
No effort made by management to control the situation; nor did they care. Baseball tournament aside; be respectful of the non baseball tournament guests who were there for a graduation at Gustavus.
Mickey mouse management. NEVER will stay there again
June 4, 2014