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Rated 3.9 out of 5 by 75 reviewers.
Rated 4.0 out of 5.0 by comfortable pillows!!!!!!!!!!!!!!! The hotel was clean, breakfast contained variety, the pool area was large and comfortable (although the pool was too cool). The pillows were great!! Not something that happens very often. The staff was more than polite, dressed neatly, and came through with all my needs. The hallways were actually quiet which surprised me because there were numerous kid teams there. June 19, 2014
Rated 4.0 out of 5.0 by Great Stay Mostly a great stay. Room was at 60 degrees F when we arrived. We needed to turn the heat on to get it back to 70 degrees F; on June 9th no less! June 13, 2014
Rated 5.0 out of 5.0 by Great Hotel I routinely stay at Holiday Inn Express Hotels and used rewards points for this stay. I was pleasantly surprised to learn I had been upgraded to a suite, which was spotless. My room was on the top floor and even though there were many kids staying at the hotel, they were rarely heard. The desk staff was friendly and helpful, both during check in and check out. I'll definitely stay at this hotel again should I return to Mankato. June 12, 2014
Rated 1.0 out of 5.0 by better stay somewhere else People stay in hotels and expect privacy and peace. This place was like an outdoor playground, but inside. Kids running around screaming up and down the hall; doors opening and slamming at 6 am on a sunday morning makes Jack an unhappy guest. No effort made by management to control the situation; nor did they care. Baseball tournament aside; be respectful of the non baseball tournament guests who were there for a graduation at Gustavus. Mickey mouse management. NEVER will stay there again June 4, 2014
Rated 5.0 out of 5.0 by Aaron saves the day! I have stayed at this property several times and on my last visit I arrived as usual and was greeted by Aaron with a smile got my room and when I walked in something was not quite right so I went back and was given a new room which did not have a small snafu and Aaron saves the day by quickly responding and making me happy. That is why I stay here when in Mankato. Great facilities, good breakfast, and great staff. June 3, 2014
Rated 4.0 out of 5.0 by clean, quiet Very clean, quiet place... only downfall is the WiFi. If you plan on working or even surfing the web using the WiFi... make another plan. June 1, 2014
Rated 3.0 out of 5.0 by Average Service at a High Price We have frequented this establishment on several occasions over the past 4 years and this time had to be one of the worst experiences. We were not greeted by the staff as Gold Elite Members and did not receive the standard offers for rewards club members. Upon arrival in the room there was no coffee and we had to ask for additional room items, pillows and sheets for the pullout bed, that should be in the room for a suite. The location of the room enabled us to have a quite and relaxing sleep at night. We also noticed that every time we used the elevators they were always dirty no matter what time of the day. I find it frustrating to pay so much for a room and the facilities are not kept clean. I hope this improves in the future or we will find a new location to stay during our next visits to the area. May 20, 2014
Rated 2.0 out of 5.0 by terible breakfast Terrible breakfast Cinnamon rolls would have been good but they were out for 3 days. do not plan to stay here again May 1, 2014
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