Rated 4.5 out of 5 by 150
Rated 5.0 out of 5.0 by Pearland Tom Clean Hotel
The hotel was very clean and the staff were very courteous.
April 19, 2016
Rated 3.0 out of 5.0 by joeg1017 Poor Service
We've used this facilities for several meetings in the past. It's been about six months since the last time. This time, the staff was uncaring and not helpful. There was no internet service for two days and the staff was not knowledgeable enough to rectify the issue. The hotel had no projection screen for us to use because they needed it at their other hotel. There was a group of other guests, constructions workers, drinking outside below my room the first night. they were very noisy and the staff did nothing when i notified them.
April 17, 2016
Rated 5.0 out of 5.0 by ZMTGQUEEN BUSINESS AND LEISURE TRAVELER
I LOVE THIS PLACE. CAN'T WAIT TO REVISIT. THANK YOU AGAIN!
March 30, 2016
Rated 5.0 out of 5.0 by Gtrvl Comfortable stay
Great hotel for visiting the surrounding area. Nice size bathroom and room, with a comfortable bed and quality linens.
March 14, 2016
Rated 5.0 out of 5.0 by queenb22 Regional Basketball Tournament
I was greeted promptly when checking in late. My name and IHG reward status was posted on a board where all guests could see it. The room was clean and very accessible for my disabled husband. He was able to get around the hotel easily. The price was right! It was very close to the tournament venue.
March 1, 2016
Rated 5.0 out of 5.0 by Coach Z Great service,
This was my second time to bring my team to this hotel, booking was easy, check in and out was fast! Great friendly service , highly recommend to stay at this location when in Mansfield
February 9, 2016
Rated 5.0 out of 5.0 by Tres223 Comfortable bed and great service.
Everything was great. I would not change anything except maybe offer two types of pillows, one hard and one soft.
February 9, 2016
Rated 4.0 out of 5.0 by Bondsi INTERNET SERVICE
The staff, service, hotel accommodations, cleanliness and most everything was very good. The big downsize was the internet service did not work.
The staff gave us a troubleshooting telephone # which we tried to no avail. They then offered to give us direct lines to hook up to our computers, but the cables were for laptops not ipads. They then dropped off two ethernet devices which didn't work either.
Like I said, the staff did everything in their power to solve our problem, but the issue appears to be too serious for them to solve. We stay at this facility two to three times a year, so we hope the issue will be resolved.
January 30, 2016