Rated 4.3 out of 5 by 71
Rated 5.0 out of 5.0 by Enjoyed100 Log stay but enjoyable!!
I can truly say being away from home was hard. But the staff here made it durable. The room was very clean and the hotel. The nice lady in the mornings over the breakfast was always making sure everything was stocked and you had what you wanted. Everyone was very nice but Elizabeth was extremely helpful to me. She was always smiling and greeting as you walk through the door. I stayed there 3 weeks and she would greet me by name when I walk through the doors. She even would already be pulling me up to help my check in smooth as possible. Also one night she was there to assist me. I thought I left my phone in a restaurant and she quickly found the number for I could call them. (I found it)She was also a big help for me my last week I left my phone charger home. She found one I could use to charge my phone up. That's great customer service when you try to make sure your customers are happy. Again everyone on the staff was great, also the young lady with the beautiful nails she was always there when I had a question. Thank you to the entire staff if I knew you all by name I would type each name here. Thanks for making my long stay a good stay.
October 28, 2013
Rated 5.0 out of 5.0 by wearymovers Great Service
We had a great experience at this property. After having traveled through the area about 3 weeks prior and staying at the Marriott, we were very pleased. The facility was clean, staff was very friendly, and we would recommend staying here to others. We would certainly come back again.
October 17, 2013
Rated 5.0 out of 5.0 by Bubbly72 Great Stay
The hotel is very convienantly located off of I 75 and close to very good family restaurants.
The room was very clean and the staff were all very helpful. We will be making this our regular stop when going and coming from our northern home. Thanks to all.
October 15, 2013
Rated 5.0 out of 5.0 by sunsphereguy Thanks to your staff
After a very long day of activity- I couldn't find the hotel because I used the faulty GPS Apple Maps directions. It led me several miles in the wrong direction. And the more I used it, the more it sent me away from the hotel.
I finally wised up and called the hotel. Your desk person talked me through the confusion, with considerable patience and kindness. He suggested I use the Google Maps app instead- and I came directly there. Even though I was cranky and frustrated, he was nothing but helpful. Within moments of arrival, my mood changed and happily, the hotel room was quiet and perfect.
I didn't get his name, but thanks to you, sir, if you happen to read this. I hope to reach your level of equanimity at some point in my life.
October 8, 2013
Rated 5.0 out of 5.0 by Winning Great stay and great front desk employes
I was there for training and had a wonderful stay. Your employee, Elizabeth was a great help in letting me know were all the local restaurants and other places I needed were at. Thanks to her it made my stay even better.
October 8, 2013
Rated 4.0 out of 5.0 by Jovi22 Clean rooms
Wonderful experience! Clean rooms,bathrooms, hotel overall. Kind staff and great hot breakfast. My family and I will definitely return.
Slight damp smell in rooms after a day but nothing to complain about.
October 1, 2013
Rated 5.0 out of 5.0 by redskin8642 Outstanding visit
Holiday Inn Express has treated me with excellent service as always.
September 30, 2013
Rated 4.0 out of 5.0 by KenF good hotel, good staff, clean room
This is a good hotel in a good location. The only cons I can think of are that the pillows are cheap foam (and a bit wore out), and half the exercise equipment should have been replace quite a while ago.
September 30, 2013
Rated 4.0 out of 5.0 by MarkandKim a good experience
The front desk employee was excellent at check-in, though I can't remember her name. The carpeting in the halls and rooms need to be clean or replaced. Overall, I felt comfortable staying here with my children and intend to return.
September 26, 2013
Rated 5.0 out of 5.0 by 2oldies Nice rooms
Enjoyed our stay there. It is a convenient location.
September 25, 2013
Rated 5.0 out of 5.0 by Haole1957 Enjoyed my stay and looking forward for future stay!
Excellent accommodation! It was pleasant to walk into our room and find it clean and fresh.
September 21, 2013
Rated 2.0 out of 5.0 by Auburnfan Musty Room
We arrived to a room that had a musty odor. We were given a handicapped room but we are not handicapped. The carpet looked like it was old and outdated. The shower walls needed a good cleaning with tilex.
September 10, 2013
Rated 4.0 out of 5.0 by YrPalAl Wireless Internet
The hotel is a 8 out of 10. If you are traveling for work, you'll be disappointed in the signal. I want be able to stay here, the connection was horrible and I couldn't get any work done in the evenings.
September 9, 2013
Rated 5.0 out of 5.0 by towerhand01 Great Customer Service
This Hotel is conveniently located right next to the interstate,and within 2 miles of great restaurants. The customer service here is professionally staffed.Elizabeth, Preeya, and Timothy are there to meet your every need. They have remodeled the whole place and it looks absolutely amazing! I would recommend this Hotel to anyone that has worked a long hard day and is looking for somewhere to relax.
September 2, 2013
Rated 5.0 out of 5.0 by willy34 Overall experience
Our stay was very enjoyable. Rooms were very clean and "fresh" feeling. Staff was "over the top" helpful. It was even recomended that we try the Marietta Diner which we would never have known about if you staff greeter didn't mention it. What a great place to eat. The breakfast bar in the morning was delicious. Food was hot, fresh and abundant. Great Stay!
August 28, 2013
Rated 3.0 out of 5.0 by WCThree Acquired and remodeled
The hotel was definitely an acquisition and remodel, not quite the typical HI express design. The room was clean, looked like redecorated within past year, but the plumbing and rest of facilities not quite as modern.
Fitness center was way below average for this level of hotel--standard fare of treadmill/elliptical/bike, all of which were well past their prime and not very clean. No weights. Even the water cooler was empty half the time.
Staff was friendly and attentive, breakfast the usual HI Express fare.
August 26, 2013
Rated 5.0 out of 5.0 by Bobsob Overall Experience
I would rate my experience as, on a scale of 1-10, 10 the best a 10. The front desk personnel were very friendly and professional especially Elizabeth.
August 20, 2013
Rated 3.0 out of 5.0 by Quenton Bad breakfast
I have stayed in several Holiday Inn Express hotels in the recent past, the most enjoyable would have to be the location in Juno Beach, Florida. A big plus is the free breakfast (I love the cinnamon buns!). Although one shouldn't complain about free food, my recent stay in the Marietta location featured less than savory breakfast items. The cinnamon buns were fine I must say. Upon seeing a fresh tray of eggs come out, I eagerly placed two scoops into my plate only to find that they were barely room temperature and exhibited a strange texture as though they were not quite cooked (or microwaved) thoroughly. This was followed by a new tray of breakfast link sausage which were also not quite room temperature. Needless to say, breakfast consisted only of coffee and a cinnamon bun. My wife and I checked out of the hotel at that point and got breakfast at a fast food restaurant which was at least hot and cooked. I am not anti-Holiday Inn based on this one experience, but I would likely not visit this particular location again.
August 18, 2013
Rated 5.0 out of 5.0 by Ross67 Quiet, comfortable and great service
Breakfast was lacking, could have used some fresh fruit and yogurt but service was outstanding, comfort a plus and the customer service was great. I had a billing issues which was resolved extremely quick and professionally.
August 14, 2013
Rated 2.0 out of 5.0 by NitaB Functional; no frills
This facility is "functional"; not a place i would stay for comfort or relaxation. Still has the old "under the window" air conditioning system which is loud, expecially as it turns on and off. The young lady who checked us in was not the most personable. Even though i had a confirmation number and she could see me in the system, she questioned how i made my reservation (with no explanation); then challenged the difference in my home address in the IHG system and my driver's license as if she'd never relocated before. Not what you want to experience after 11 hours on the road. Ironically, the same young lady ate her breakfast in a corner as we waited to check out. How does that at work?
August 10, 2013
Rated 5.0 out of 5.0 by cellman111 Very happy
Excellent experience, great staff, clean comfortabel room
August 10, 2013
Rated 5.0 out of 5.0 by cc004223 Nice Hotel
Convenient location about a mile off the freeway. The room was clean and was bigger than other standard rooms at other locations.
July 28, 2013
Rated 5.0 out of 5.0 by JWorley1 Great Place to Stay!!!
Very accommodating and professional staff. Will continue to use this location for years to come for business travel.
July 10, 2013
Rated 5.0 out of 5.0 by Dip129 Great service, clean rooms, delicious breakfast and much more!
The staff was extremely friendly, the rooms were very clean and comfy, and the lobby was tastefully decorated. The entire property was spotless. Even the view from the rooms window was nice. The breakfast was delicious. I was very pleased by all of the small things in the hotel that made a big difference on our experience.
June 30, 2013
Rated 3.0 out of 5.0 by Jen1976 Less than stellar service
We were on our way home from Orlando, and found this location when we stopped for dinner. When checking in, the front desk clerk seemed as if we were intruding in her space. We were treated as if checking us in was a major insult to her. There was a young man in the lobby flirting with her, and she spoke mostly to him, only asking me for my credit card and pointing down the hallway to where the elevator was. I was highly disappointed, especially after being in a car for 12 hours! The room was clean, and well appointed, but the bathroom was so small that you could not open the door all the way cause it bumped against the curtain rod. Breakfast was ok, nothing special. The young man at checkout was very friendly, asking if we needed anything else and wishing us a safe trip home. Overall, we will not go out f our way to stay here again, there are other places close by that has staff that do not make you feel so unwelcome.
June 30, 2013
Rated 3.0 out of 5.0 by LookingDonut80 Weird smell big room
There was a horrible smell coming from my shower/bathtub. I had a jacuzzi suite but never used the tub because of the foul smell. Nice large room with comfy bed. There is extra security devices by the elevators and stairs. I was not informed of the proper use of theses devices. Location is good.
June 29, 2013
Rated 5.0 out of 5.0 by Zoe33 Awesome Staff!!!
The area had a storm that knocked out the tv service. They had direct tv come in and fix the problem but my room was still out. I went down to the front desk and spoke to Allen, who was extremely helpful and apologetic. He spoke to Keshan (the manager) who came up to my room and took the time to call direct tv to get it corrected. Thank you for the great staff at this location. Great Customer Service.
June 28, 2013
Rated 5.0 out of 5.0 by Amble1901 Hidden Gem in Marietta!
Awsome stay at this hotel, Was on business and found this Holiday Inn Express, Recently remodeled and looks AMAZING! Great over all stay and very friendly staff that help out with everything! Will be back.... THANKS GUYS!!!!
June 16, 2013
Rated 3.0 out of 5.0 by CurlySue Smokey Room and Sticky Door
I've stayed here a few times for work. The positives, the beds are comfortable, rooms clean and Elizabeth at the front desk is wonderful! She always has a smile and is friendly and helpful. I interacted as well with a few ladies on the cleaning staff and they were also great.
The negatives...with the exception of Elizabeth.. haven't been impressed with the others at the front desk. I didn't ask them for anything but they also didn't go out of their way to greet me or do much of anything. Additionally, my hotel room stank of heavy smoke, though it was a nonsmoking room, such that the stench seeped into all of my clothes. My door stuck and I had to slam into it with my shoulder after swiping my key card to get it to open. The time before I stayed here in a different room, my phone didn't work in my room and the airconditioner stopped working a few days into my stay. Additionally, the Holiday Inn coffee is absolutely terrible. I realize this isn't the fault of the staff necessarily, but Holiday Inn seriously needs to upgrade their coffee.
June 14, 2013
Rated 5.0 out of 5.0 by Dip129 Great value for your money.
Had a great stay at this location. Comfortable beds, clean rooms, spa pool, fitness facilities, and easy access to restaurants, nightlife, and airport and tasty, complimentary breakfast. I would highly recommend this hotel to others.
June 14, 2013