Rated 4.1 out of 5 by 235
Rated 2.0 out of 5.0 by PBEN Not up to par to other Holiday Inn experiences
I chose this property based on customer reviews. It was either this property or the Holiday Inn in Seaside. I chose this property for it's location (which is great) and because my overall experiences with IHG has been generally good. However, I found the staff at this hotel to be inattentive to needs, the hallways dirty, and the AC unit in my room did not cool the room to a comfortable level. I opened my windows, but my the noise from streets kept me up at night. I utilized the side doors to enter and exit, but stopped doing so once I noticed a strange man sitting right outside the door at various times of the day. That made my wife very nervous and did not feel safe using that exit. Proximity to Monterey was nice and breakfast was on par with other locations.
July 16, 2015
Rated 4.0 out of 5.0 by Mindy22 Nice room @ high price.
There was no ice in the ice maker on my floor. I had to go up to 3rd floor to get ice or get it from clerk. Did not get the room I had asked for. There were very noisy children above my room. The price was extremely high for this room. Happy there was a good fridge and microwave. Happy to get a room on the weekend, but was reserved well in advance & the price was too high for a regular room. The breakfast was OK. Same each day. No trays except if I took cumbersome coffee tray up to the breakfast room.
July 15, 2015
Rated 5.0 out of 5.0 by kpbeban nice place to stay
We really enjoyed the comfort of the room and the staff was great, my only complaint is that our room smelled moldy.
July 9, 2015
Rated 1.0 out of 5.0 by realestate dirty carpet in room
Carpets were very dirty in room. we were afraid to take our shoes off. Breakfast was terrible!!!!!!!! The food tasted like warmed over food. The hotel is rundown and the rooms need upgraded and new carpet.
July 8, 2015
Rated 5.0 out of 5.0 by Attri A MUST STAY, LOVE THIS PLACE!!!
If you're ever in the Marina area, stay at the Holiday Inn Express and Suites. The hotel is minutes away from the beach and from downtown Monterey. It's a quiet town...so not loud at all.
Customer service is top notch and the hotel room in itself is very spacious. Rooms are clean, bathroom is huge and beds are comfortable! They offer a complimentary breakfast and free Wi-fi.
After a long day in Monterey, it's comforting to know you'll be heading to a hotel that is comfortable.
July 8, 2015
Rated 5.0 out of 5.0 by Cleu Comfortable bed and great service
Comfortable bed and great service, clean and friendly. The staff was helpful to find a great donut shop.
July 6, 2015
Rated 5.0 out of 5.0 by Holly1977 Marina HIE So wonderful
The staff is excellent, especially the kitchen food service. I will stay again,,,,it was awesome to be so close to the beach.
July 5, 2015
Rated 5.0 out of 5.0 by Jim1946 Quality First
Nice area, but beware the restaurants in the area close early
July 1, 2015