Rated 4.8 out of 5 by 644
Rated 4.0 out of 5.0 by Lingo44 Night and Day Agents
I asked the desk agent at 4 am on the day before my scheduled departure if we check out a day early what the latest checkout time is. He said that we have the room for the night so as long as we cancel and check out before 6pm we will not be charged the last night. I came back at 1:15 pm to check out. The day agent insisted that since we were supposed to check out by 12 noon we would be charged for the last night. I argued that I was told something entirely different from the night agent. I told her I did not want to pay the extra day because I was told I could cancel up until 6 pm and it was only 1:15. She asked me to describe the agent I spoke to and I did. Luckily the manager stepped in and said not to charge me. I certainly would have been there by noon if the night clerk told me that I had to. I think the manager was very nice but the agent was very irritable and domineering.
November 24, 2015
Rated 5.0 out of 5.0 by gsr4 Marion IL
Clean room, nice staff, and good breakfast except the pancake machine pancakes are disappointing.
November 23, 2015
Rated 5.0 out of 5.0 by Judysfinds Very friendly and clean
Stayed for a week while house hunting. Clean, comfortable, friendly, accommodating, well priced. What more could you ask for. Have stayed at two more expensive competitors in the area, this is the best choice.
November 19, 2015
Rated 5.0 out of 5.0 by NOLA-J Nice, comfortable stay
Very nice Holiday Inn Express. Everything was clean, staff was super friendly and accommodating, breakfast was decent.
November 18, 2015
Rated 5.0 out of 5.0 by C2435 Excellent staff, great locatoin
The staff at this property is excellent - very friendly and helpful. The rooms are well-maintained and clean. The location is perfect - very close to Interstate 57.
November 18, 2015
Rated 5.0 out of 5.0 by WiscoRunner Clean hotel and friendly service
This is a nice hotel with excellent staff. Room and pool were very clean, and the front desk was courteous and helped me with directions to a nearby restaurant. They also had printed information available for a trail race I was participating in the following day, so I was impressed that they were informed and supportive of local events. The next time I am in the area, I will definitely stay here.
November 17, 2015
Rated 5.0 out of 5.0 by ltlht NIce Accomodation
Enjoyed the stay. Clean room and comfortable room. Breakfast was good.
November 15, 2015
Rated 4.0 out of 5.0 by ESCO It was fine
It was a regular Holiday Inn Express. No surprises or problems.
November 13, 2015