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Rated 4.9 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Always welcoming Very convenient location, friendly staff and comfortable rooms. Particularly of note is the availablity of outlet to charge electronics and flexible arrangment of work setting in room. February 3, 2014
Rated 5.0 out of 5.0 by Upgraded! This was a Reward night stay and we received a room upgrade! One of the few times I have been upgraded for a Reward night. Great front desk both evening and morning, breakfast had LOTS of fruit to choose from. My wife was happy with the cleanliness of the room and the entire building, and she is picky. Congrats to the entire staff at this facitly. January 30, 2014
Rated 5.0 out of 5.0 by Wonderful Respite After a harrowing day of winter driving, the Marion Holiday Inn Express was just what we needed to recharge our batteries and wait out the snow and ice. Our dog is a full member of the family and was treated as such by the staff. Nice job! January 30, 2014
Rated 5.0 out of 5.0 by Great leadership and staff , very friendly Very clean place to stay. Great location to everything like places to eat and minor league baseball park just outside the parking lot of hotel.Very safe area. Best location for a visit of all other hotels in the area. January 25, 2014
Rated 5.0 out of 5.0 by What A Great Place!! From start to finish this was probably the best stay I've ever had at any hotel. The staff was friendly and helpful and the room was immaculate and the building was flawless. I especially liked how helpful Ted was helping my family with their bags. I will stay here everytime I'm in the area! January 17, 2014
Rated 5.0 out of 5.0 by 5 stars all around! New facilities, very clean, and spacious rooms. Really great. January 12, 2014
Rated 5.0 out of 5.0 by Positive stay Staff was helpful and friendly. I feel like they went out of their way to make our stay the best it could be. The rooms were as nice as any HIE we have stayed at. We will return for our area visits. January 11, 2014
Rated 5.0 out of 5.0 by Nice warm stay Great friendly and knowledgeable staff, fast easy check-in, best front desk check-in I've seen at any hotel! January 8, 2014
Rated 4.0 out of 5.0 by Noise I have stayed that this hotel several times. The rooms are clean and the staff friendly. However, the walls are so thin you can hear noises coming from people in the adjacent rooms. . I was in a room next to a family with small children and heard every word they said and every step when they were running down the hall. I did not get much sleep. The Holiday Inn in Carbondale is much more quiet even though this hotel is in a good location.. January 6, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel The place was immaculate and the staff "knocked themselves out to please us" including a very early check-in. It was unfortunate that our children became ill (feverish) and we had to cut our stay short to get home to the pediatrician as foul weather was setting-in. I will look forward to staying at this hotel the very next time I have business and/or visit relatives in the Marion vicinity when we can fully enjoy the accommodations.. January 5, 2014
Rated 5.0 out of 5.0 by #1 HI Express This Marion location is top-notch. Very comfortable room and bed; air control that actually worked well!!! Excellent Fitness facility. This should be a model for other locations December 31, 2013
Rated 5.0 out of 5.0 by Wonderful Stay! My stay at this hotel was great. A full breakfast in the morning and a great staff to greet you as you walk by. Definitely recommend this hotel. December 27, 2013
Rated 5.0 out of 5.0 by new excellent! they should all be like this. employees were very nice! December 26, 2013
Rated 5.0 out of 5.0 by Great Room, Great STAFF, GREAT HOTEL Second year staying hear for my annual trek to the north for the Holidays. Clean, comfy, new, friendly. Great hotel. Thanks to the team! December 25, 2013
Rated 4.0 out of 5.0 by COMFORT AND CLEAN IS A MUST , From the first time we used an Holiday Inn we have continued to use them, having painful joints and a terrible back their beds and cushions are just fantastic, having spent thousands on my bed at home these are far superior, and Holiday Inn Express is no exception, This was a first time in America for me as i accompanied my husband for 4 weeks as he worked hear in Marion, the staff are fantastic warm and friendly especially Cari, Erin and Karen in kitchen thank you, as i was on my own most days. Lovely cookies freshly baked as we came in on a night No discount though for 4 week just tax off . Every thing was always clean and run very well, A nice small gym with good modern equipment, The pool was also clean and well kept, but after a swim how do you get from the first floor to the fourth in your wet stuff NO CHANGING ROOMS at all , so every swim ended up with wet clothes some even became discolored , bit disappointing. Tornadoes hit while their, and some one did mention was not happy about no alarm, STAFF had to phone every room, Some quite nice shops and fantastic restaurants with in walking distance, and the famous Harley Davidson motor bike shop loved looking round this and don.t do motor bikes,Also rent one, Baseball stadium. A cash point is also very close. ROOM 408 a little noise as above the swimming pool that as a pump going all night ,Tea and coffee in room as well as iron and toiletries, THANK YOU TO ALL LOVELY STAFF IF YOU READ THIS BEST WISHES X X X . December 23, 2013
Rated 5.0 out of 5.0 by Overall great hotel We'd arrived early to avoid a major storm and a very friendly staff let us check in early. Nice room, great service, good breakfast. Quiet and clean. All around a great stay. December 18, 2013
Rated 5.0 out of 5.0 by Spacious room Friendly staff, spacious & clean rooms made you feel very comfortable December 17, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express in Marion, IL I've stayed at dozens of Holiday Inn Express locations. This one is by far and away the best of them all. Great people, great breakfast and the largest, cleanest rooms you'll find in this chain! December 12, 2013
Rated 5.0 out of 5.0 by Beautiful property! This one of the nicest holiday expresses I've ever stayed at! December 8, 2013
Rated 5.0 out of 5.0 by Thanksgiving 2013 Reserved 2 nights for the holiday weekend. check-in was easy, staff was friendly. Pool was warm, nice place. Friday morning you could hear water running like it was running through a drain pipe. turned out that someone upstairs left the tub on and it was overflowing and leaking through our wall. Staff was helpful in cleaning up the situation, no damage to our stuff. My youngest and I returned home on Friday and my oldest and wife stayed to visit and shop. Saturday morning while in the breakfast area another guest brought their dog into the area(disrespectful pet owners) so my wife let the manager know. The manager apologized and then proceeded to call me to let me know I would not be charged for the second night. Outstanding service! Would definitely stay here again. But will stay on 4th floor to avoid foot traffic noise and flooding. December 5, 2013
Rated 5.0 out of 5.0 by The best place to stay in Marion! Checking in was a breeze. The room was perfect. The breakfast was excellent! We enjoyed the pool. See you next year. December 4, 2013
Rated 5.0 out of 5.0 by Cannot say enough good things! Extremely friendly & helpful staff, immaculate rooms & hotel, and the size of room I got for the price was unbelievable. I plan to stay here everytime I return. November 26, 2013
Rated 4.0 out of 5.0 Hallway When inside rooms, you can hear everything in the hallways. May want to try to fnid a way to make it more sound proof. Otherwise, this is one of the nicest Holiday Inn's I have stayed at ever. Very nice. The staff at the front desk were more than helpful! Get some weights for the workout room. November 25, 2013
Rated 5.0 out of 5.0 by Great everything! I loved my stay at this hotel. Amenities were great, rooms were spacious, everything was clean, bed was comfortable, staff was awesome. We had a room next to the elevator and I never heard one "ding" or people talking. Seriously, I can't think of anything negative to say… and I would mention even the nit-pickiest thing if I could think of it… I got nothin.' November 20, 2013
Rated 5.0 out of 5.0 by Outstanding Accommodations One of the best Holiday Inn Express. Very friendly, helpful staff who made you feel very welcome right from the first greeting to the last comments made upon departure. Highly recommend and we will make it a must stay whenever we are in the area. November 20, 2013
Rated 5.0 out of 5.0 by Superb customerr service and appreciation and overall experience I have been staying at this Holiday Inn Express for several visits now and I cannot tell you how pleased I am with it. From the manager, Matt down to every single hotel employee from the housekeeping staff, to the breakfast hostess to the maintenance staff, everyone goes above and beyond to make you comfortable and satisfied. They truly value your business and are genuinely concerned with your comfort. The hotel is beautiful, clean and well taken care of. Keep up the great work, I will continue staying here! November 18, 2013
Rated 5.0 out of 5.0 by Excellent front desk staff We are ihg gold club members and were greeted as such upon arrival with a room upgrade, bottled water and complimentary snacks. We had been on the road from 5:30 am through our 7:15pm check in, so these were much appreciated. November 17, 2013
Rated 5.0 out of 5.0 by VERY PLEASANT STAY We liked everything about our stay here Oct. 31-Nov. 4. It was a great location to do the Shawnee Hills Wine Trail, hike Giant City State Park during peak fall folliage. and ziplining the Canapy Tour. The staff was friendly and helpful. We are platinum members, and asked and received an upgrade to a very nice mini-suite. The beds were very comfortable and the furnishings were new and attractive; we had a mini-fridge and microwave. We really liked the breakfast room. Instead of feeling like your'e eating in a noisy cafeteria, because of the beautiful, new, and colorful upholstered chairs in separate tastefully decorated dining areas, along with huge windows extending from floor to ceiling, it felt like we were having breakfast in a five-star restaurant. Breakfast items included bacon, sausage and eggs. There was a very nice computer room to use the internet free. Since we checked in on Halloween, hotel guests were offered treats from a big basket of fun-sized candy. Freshly baked cookies were also offered weekdays. We gave this hotel FIVES across the board! November 13, 2013
Rated 5.0 out of 5.0 by awesome bed, good breakfast, great staff Great stay for the money! We stopped for an over night stay and the staff was very friendly. The room was was clean, comfortable and well stocked.the bed was great and we had a good nights rest. I would definitely stay here again. November 12, 2013
Rated 5.0 out of 5.0 by Clean rooms and bathrooms. I expressed a comment that I could smell cigarette smoke in my room when I checked out and the management was very concerned about this as this a smoke free hotel. I was impressed that they wanted to know where I could smell the smoke and when and they were going to check into it. They were very apologetic about the smoke smell. November 11, 2013
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