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Rated 4.9 out of 5 by 298 reviewers.
Rated 5.0 out of 5.0 by Love this place.... Just don't recommend a room near the pool if you are going to bed extra early so you can leave early AM. Great room, comfortable bed, clean, extra comfortable for our little fur baby too. This is our place to stay when visiting family in Southern Illinois. June 13, 2014
Rated 5.0 out of 5.0 by We were surprised! This was a wonderful hotel. A very pleasant surprise for us! Clean, comfortable, and a great choice for us! The staff went way above the norm to make sure we had a good stay! They were courteous and conscientious. We recently stayed in a much more expensive hotel a few weeks earlier, and it couldn't hold a candle to this hotel! The only problem we had, and it really wasn't much of a problem, was that there were several groups of children and teens staying that night, and they were very noisy. However, they quieted down at a decent hour. Breakfast was fantastic! The food was very good, the selection was wonderful, and the woman that was taking care of it made sure your needs were met! You will not go wrong staying at this hotel! June 11, 2014
Rated 5.0 out of 5.0 by Great place to stay Hotel was very clean, staff was very friendly. Breakfast was very good as well. June 11, 2014
Rated 5.0 out of 5.0 by Great place to stay Stayed here for 3 months the staff was great enjoyed staying here and would stay there again would definitely recommend this hotel to friends and family. June 10, 2014
Rated 5.0 out of 5.0 by Marion's HI Express is the best I usually stay at Holiday Inn Express, and love this hotel more than others that we stay at. I feel like I am being pampered by the upgraded rooms. Having added the Bath and Body Works Citrus scents in the bathroom items was noticed, and appreciated! The only thing I wish all hotels would do is have more stations at their breakfast area so that there is not a long line of guests waiting for the delicious breakfast. Great stay once again! June 5, 2014
Rated 5.0 out of 5.0 by review It was a pleasant stay; the staff was friendly and helpful. June 4, 2014
Rated 2.0 out of 5.0 Excessively Noisy Guests The hotel booked a first floor conference room for a wedding reception party--right next door to our room. We called the front desk, but they were unable to enforce their own 10:00 "quiet time." The party went on until after 1:00 a.m. and ruined an otherwise nice two day visit to Marion. It doesn't seem fair that Holiday Inn Express cares more about booking rooms than the potential for a rowdy crowd that won't respond to management. It made us wonder whether calling the police for disturbance of the peace would have been an option. June 4, 2014
Rated 5.0 out of 5.0 by Well managed This is near the top of the line for this brand. It had all the important qualities. A very pleasant desk staff to deal with on arrival, located in an area of the community where one could feel safe, very clean and quiet room, very clean and well run breakfast bar. Did I say pleasant desk staff that made you feel like an appreciated guest? It had all the signs of a well-managed facility. We do a fair amount of Holiday Inn Express stays and feel very comfortable recommending this property to anyone. The staff really seemed to enjoy working at this Epress May 31, 2014
Rated 5.0 out of 5.0 by Great service The staff was very accommodating during our stay. We ended up with 2 extra children and even though there were no other rooms (we had a king size bed only) the staff offered us extra sheets and pillows for our air mattresses. They also did not give us a hard time about the extra people. May 29, 2014
Rated 5.0 out of 5.0 by Wonderful facility and staff I stayed here very last minute for my niece's graduation. Staff was quick and responsive at check-in and check-out. They accommodated me with second night and were genuinely pleasant and informative all weekend. The front desk staff is top notch! I have stayed at nearby Carondale location but this location is more relaxed. Why did you skip hot tub? May 22, 2014
Rated 5.0 out of 5.0 by Marion Holiday Inn Express This is the best Holiday Inn Express I have ever stayed in. I am not kidding. Our company stays at Holiday Inn Coast to Coast and this is the finest Hotel, Do yourself a favor and stay here when you are in Marion! May 19, 2014
Rated 5.0 out of 5.0 by great service, friendly staff, comfy and QUIET Excellent stay! We heard very little noise, the beds were nice and comfy and the staff was very helpful. I will definitely stay at this Holiday Inn Express again! May 18, 2014
Rated 5.0 out of 5.0 by Convenient location and great service Ultra clean hotel in convenient location with more amenities than expected. Friendly, courteuos staff . Very, very nice! May 14, 2014
Rated 5.0 out of 5.0 by Clean & Quite! Stayed over for family graduation. It was super clean, modern, quiet and the staff had fantastic service, especially Ted. They helped us stage an impromptu pizza party one night for our group of 10 after our niece graduated. Excellent experience all around! May 14, 2014
Rated 5.0 out of 5.0 by Beautiful new place to stay This is one of the nicest HIE's we've ever stayed in. Had a lot of new bells and whistles, plus much better (brighter) lighting than most HIE's. Neat in-bed reading lamps attached to the headboard. May 10, 2014
Rated 5.0 out of 5.0 by Great service-ALWAYS! On the rare occasion when there's an issue, staff are ALWAYS quick to take care and ensure your experience is top notch! May 10, 2014
Rated 5.0 out of 5.0 by clean comfortable room When I arrived for check in I was greeted by a very friendly receptionist with one of the best attitudes I've seen in a long time. (Unfortunately I forgot her name) she deserves to be mentioned because of how well organized she was/is. She was able to answer all of my questions. She made check in easy for myself and the people that where in front of me. Thank you for such a wonderful stay. May 8, 2014
Rated 5.0 out of 5.0 by One Night in Marion We spent one night in Marion at this hotel. We were visiting relatives nearby and had our dog with us. The hotel is pet friendly. The check in process was very efficient and the guy at front desk was very kind. I would stay there again. May 6, 2014
Rated 5.0 out of 5.0 by Great Hotel!!! This hotel is in a great location with an awesome staff, delicious breakfast, and comfy rooms. I would recommend this property to everyone! If you want a nice hotel in Marion, stay here! May 1, 2014
Rated 4.0 out of 5.0 by nice hotel with excellent breakfast Nice hotel. Excellent breakfast with excellent breakfast staff. An issue that came up was the outside speaker was too loud for sleeping, the speaker could be heard from our second floor room. When the front desk was notified, the desk attendant shut off the outside speaker. The breakfast staff kept the breakfast area food in supply and kept the tables clean. The hotel was vacuumed but dust and lint were seen in the inch or so where the vacuum could not get to at the wall edge. A need for vacuuming with attachments in these areas was needed. April 23, 2014
Rated 4.0 out of 5.0 by Great Staff - One Concern We recently stayed at the Holiday Inn Express and have been extremely satisfied. The staff is wonderful, the rooms seem updated and well maintained. We love the breakfast! Our concern is that this is a pet friendly hotel. We discussed this and even talked with other pet friendly folks. This is not something that we feel comfortable with. Not every pet owner appreciates that this is not their home. I have had 2 of my own children that were frightened of dogs when they were younger. This would have made our stay impossible for fear of running into someone and their pet in the hall. My own son who owns 2 dogs chose not to bring his dog on the trip even after he discovered that this is a pet friendly hotel. It doesn't appear that there were many restrictions as to where the pets were allowed to go. I would prefer to be given a choice as to whether I could stay in a "pet friendly" room; much like some hotels give guests a choice between smoking or non-smoking rooms. We really loved this hotel. However, we will probably seek lodging without a pet friendly option in the future. April 23, 2014
Rated 5.0 out of 5.0 by Nice Hotel. Nice People Driving through. Nice comfortable place to stay. Clean. Plentiful breakfast. April 15, 2014
Rated 5.0 out of 5.0 by Very friendly staff I have stayed there several nights and always find the rooms clean and if you need anything the staff will oblige you. April 14, 2014
Rated 5.0 out of 5.0 by Great Visit We were very happy with our stay at HIE Marion. The room was extremely clean and comfortable. The staff was terrific. Not knowing the town, at check in our staff member recommended 17 St. BBQ and we were so impressed we ate there twice. Thanks for the tip! We have nothing bad to say about the Marion Holiday Inn Express or the town of Marion. We could not believe this hotel was so nice, yet so reasonably priced. If you are going through this area, make it a point not to miss the opportunity of staying here.Thank you Marion HIE and staff. April 13, 2014
Rated 5.0 out of 5.0 by Great property, wonderful staff See title above. We enjoyed our stay. Would stay on next trip through Marion. April 12, 2014
Rated 5.0 out of 5.0 by Great modern look and feel Comfortable room and great staff. Will stay here again the next time i am in the area. Clean rooms, good shower pressure, April 7, 2014
Rated 5.0 out of 5.0 by Our dog loves this hotel as much as we do This is a pet friendly Hotel. Our dog has become good friends with the staff and that makes us feel welcome. April 7, 2014
Rated 5.0 out of 5.0 by Great place to stay My wife and I have stayed here many times and we feel at home every time we come back. April 7, 2014
Rated 5.0 out of 5.0 by Good Management I stay at Holiday Inn Express for the majority of my travels. I can depend on a clean, nice room and the breakfast has a good selection. The staff are very helpful. I have been staying at Holiday Inn's since the early 80,s. Fitness room fits my needs. April 7, 2014
Rated 5.0 out of 5.0 by Great staff I think certain floors should be allocated for pets. I do not have pets because of work. In some sense I feel uncomfortable because I do not a pet. Almost like smoking, they use to have certain floors. I shouldn,t have to wake up in the morning sneezing or smelling pets. April 6, 2014
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