Rated 4.9 out of 5 by 156
Rated 5.0 out of 5.0 by Brickhouse Outstanding time and time again.
I stay at this hotel often and it is heads and shoulders above all others in its price range. The staff is professional, the rooms are clean, and the amenities do not disappoint. Top notch hotel all the way around. It's actually nicer than its larger and more expensive counterpart in the nearby city of Carbondale, the full Holiday Inn.
Having stayed at this hotel at least 8 times and had a consistent experience each time, I feel this is accurate. In addition, I've stayed at just about every other hotel in Carbondale/Marion and none compare in regards to all categories.
May 28, 2013
Rated 5.0 out of 5.0 by tomkat cant go wrong here
very nice property. near the interstate. great staff of people. how can you go wrong with all of that?
May 27, 2013
Rated 5.0 out of 5.0 by Luckerdoods Very relaxing. Great services and very friendly staff
Excellent accommodations! I will definitely stay there again when I'm in the area. Special thanks to Wes for his excellent service. Thank you! Linda & Amy
May 24, 2013
Rated 5.0 out of 5.0 by baileyste43 Great Location, Comfortable Rooms, Solid Service
I am a big fan of HIExpress because it gives me consistency in expectation and realization. This hotel did not disappoint. It is located near all the shopping in Marion, and is very close to the interstate. Those enjoying Frontier League Baseball will find the home of the 2012 Champions a short parking lot walk away. The beds were excellent, with wonderful pillows. Good TV channel selection and the usual HIExpress Breakfast Buffet: the best of any national chain.
The staff readily accommodated my room change request and responded immediately to my concerns about a nearby guest who was not exhibiting the usual high level of consideration of HI patrons. This was handled professionally and discreetly, and I was very pleased with how they did it. This is a solid facility.
May 22, 2013
Rated 5.0 out of 5.0 by graduation2013 Great property, comfortable bed and great service.
Very clean, great property, great service, and convenient location.
May 21, 2013
Rated 5.0 out of 5.0 by AlanB5691 Nice
Wow, nice new hotel, clean, nice staff. The best thing is how the tv is mounted up high on the wall making it easier to see. Love the hotel.
May 20, 2013
Rated 5.0 out of 5.0 by Wineguy A Great Place to Stay
We had reserved two rooms and were greeted at the front desk in a very professional manner. When we finish checking in we each giving a snack of our choice. which I had never seen before and thought was great.
One room was a King suite which was real nice. The other was a stander room which was nice as well. Both were clean and well stocked with what is needed in a room for the night.
The hotel was quiet and the beds for comfortable. The general look of the rooms is this is new hotel that has been keep looking like it by the staff.
Breakfast was great as well. Bacon, Sausage Biscuits and Gravy eggs and real cool pancake making machine. Lots of cold foods like cereal and such as well. This was one the best hotel breakfasts I had ever seen.
This was our last stop on a trip home to Wisconsin from Florida and a great choice.
My next trip to the area will be stay here again.
May 15, 2013
Rated 5.0 out of 5.0 by Linda720 Great staff
Staff of this Holiday Inn were wonderful, helpful and friendly. The room was modern and very comfortable. I really loved staying there.
May 13, 2013
Rated 5.0 out of 5.0 by Cindy0215 They listened to our story
A few miles after crossing the Mississippi, our began to give us difficulties (in the end, it turned out that our alternator died). All the way to Marion, we worried that we would be stuck at the side of the road with a broken-down vehicle. Upon arrival at the hotel, we found two helpful fellows at the front desk. They listened to our story while checking us in and making us feel welcome-just what we needed. The next morning, one of those fellows was back at the front desk and was able to give valuable information about a local vehicle repair shop. The alternator was replaced and we were on the road before noon. Many thanks to the Holiday Inn Express in Marion, Ill!
May 12, 2013
Rated 5.0 out of 5.0 by SAK13 Very clean
It is such a pleasure to stay at a hotel that is clean and well kept. The room was very comfortable, plenty of pillows and towels. The staff was very considerate to keep the breakfast items replenished, even with a overflow crowd. Would stay at this property again!
May 10, 2013
Rated 5.0 out of 5.0 by lconner Very nice...
All of the staff were very friendly and helpful...We were also allowed to brings our two dogs with us, which meant the world. A nice, clean room and comfy beds...Even the dogs slept well.
May 9, 2013
Rated 5.0 out of 5.0 by Cecil One of the Best!!
Not only was the evening desk person awesome, but the hotel is clean and wonderful.
May 8, 2013
Rated 5.0 out of 5.0 by Visitor325 Excellent Hotel
Everything about this hotel was outstanding. From the staff at check-in/check-out to the cleanliness of the rooms to the breakfast choices. The room are very tastefully decorated and have those 'extras' (like mounted reading lamps on each side of the headboard) that you never even knew you were doing without until now. Definitely warrants a return visit.
May 7, 2013
Rated 5.0 out of 5.0 by jufos28 Comfortable, clean and great size room
The hotel was very clean, the staff was great, my room was very nicely equiped and sized, etc. The location was nice...right off the highway. For the price, can't be beat!
May 6, 2013
Rated 5.0 out of 5.0 by MNUSA Great Overall Experience
We were entirely pleased with our stay. I didn't rate the breakfast because we never ate in. Room was very comfortable, clean and spacious. Convenient location. Staff always friendly and accommodated our requests.
May 5, 2013
Rated 5.0 out of 5.0 by gerkatm Wonderful Stay!!
We stayed here twice (down & back) on our Florida trip and both times had a great experience. The staff is so friendly. Beds are comfortable and rooms are quiet. Would highly recommend. The breakfast was outstanding and the attendent was attentive and friendly. Will stay here again and again. A++++
May 4, 2013
Rated 5.0 out of 5.0 by FOSSY Excellent Stay
THIS IS AN EXCELLENT PLACE TO STAY,VERY FRIENDLY STAFF, WE HAD A GREAT ROOM, & BREAKFAST VERY GOOD & HOT!!!! WILL DEF BE STAYING HERE AGAIN NEXT TIME WERE IN MARION!!! WE NEEDED A CRIB CALLED THE DAY BEFORE IT WAS IN ROOM & SET UP WHEN WE GOT THERE! EASY CHECK IN & OUT!!!
May 2, 2013
Rated 5.0 out of 5.0 by Karen15 Amazing staff!
This hotel had been struck by lightning a few nights prior to our stay and the staff had worked feverishly to correct all the problems that occurred electrically. We were offered an upgrade only to find our the heating and cooling system did not work. The staff worked for many hours to trouble shoot then gave us many options to make our night perfect. We had a perfect stay!! The breakfast staff, housekeeping, maintenance and front desk staff were ALL amazing. We will find a reason to stay there again!!
April 23, 2013
Rated 5.0 out of 5.0 by LucyS1 A great place to stay!!!
Friendly service and couldn't ask for more. Very clean and up-to-date facility!! I had a small problem on my very first visit and management went above and beyond to take care of the problem. Because of that, this is now my 4th return to HIE. With all the hotels in walking distance, I chose HIE because of how they handle the first visit.
April 20, 2013
Rated 5.0 out of 5.0 by UNDSIOUX Wonderful!!!!
This had to be one of the best stays I have ever had in a Holiday Inn Express. The staff at Marion was top notch- our Premium Elite upgrade was completed several days before we checked in, they seemed to listen and care when we had a request, and everything went perfectly. The kids loved the pool and the location is right off I-57 near all the attractions nearby in West Marion. The rooms are modern and everything was clean and in great condition.
The same young lady at the front desk checked us in on Friday, April 5th and out on the 6th- she was extremely friendly and a wonderful employee. I noticed during breakfast she was greeting everybody with a friendly "Good morning" as they walked in and out of the door. Unfortunately, I forgot to catch her name before I left, but I want to make sure she gets the accolades she deserves (as a former front desk agent with Holiday Inn Express over 15 years ago, I know how good it feels to receive a compliment for a job well done).
It's only a shame my family owns property in the Lake of Egypt area so I cannot stay at this location more often! But I will surely pass the word on to others who are looking to stay in Southern Illinois!
April 16, 2013
Rated 5.0 out of 5.0 by RTjmlj Good place to stay overnight
Close to the interstate we were traveling. Took good care of us.
April 15, 2013
Rated 5.0 out of 5.0 by Dilly Great room and bed
We were so pleased with the staff and the beautiful room. Beds were great and everything was so clean. Thank you, we will certainly stay at Hoilday Express again, agin.
April 15, 2013
Rated 5.0 out of 5.0 by Fyrbrd6 Great value
Great value,clean and exceptionally friendly staff!
April 11, 2013
Rated 5.0 out of 5.0 by michiganmom Great Hotel
The Marion Holiday Inn Express is a fantastic hotel. The rooms are very stylish with nice features, such as roll-out desks and wall-mounted flat screen televisions. The breakfast is better than the ordinary hotel food. We were even greeted, as priority club members, with bottled water and snacks for each person in our family. Every staff member is helpful, courteous, and friendly. We stayed on our way from Michigan to Texas, and enjoyed it so much, we stayed on our way home as well.
April 11, 2013
Rated 5.0 out of 5.0 by Mel05 Great room!
Clean, huge room, LOVED the layout and size for a family of 5! Wow, very impressed. Hope to head your way again!
March 31, 2013
Rated 5.0 out of 5.0 by AJ67 Loved the extra treats.
This was a great room--flawlessly cleaned, nice decor, comfortable bed--and EXTRA bedding for the ones of our family that get chilly at night (we often have to trek down to the front desk at hotels to get this). We also really appreciated the snacks and water that we got for being priority club members--the kids always want womething to munch on no matter how late we get in. Thanks for a great stay--good job!
March 31, 2013
Rated 4.0 out of 5.0 by Sherry45 Nice Updated Motel
This is one of the newer Holiday Inn Expresses with the new updated look. Huge TV mounted on wall, boutique grade lamps, décor, etc.....clean and spacious.
March 31, 2013
Rated 4.0 out of 5.0 by luckyp Convenient
There was a softball tournament in town, so there were a lot of noisy teens in residence, but other than that, the hotel was great.
March 30, 2013
Rated 5.0 out of 5.0 by RSH4UA Remarkable lodging experience
I have stayed at this particular location for an extended period of time on several occasions. Everyone is extremely friendly. Each individual on staff has gone above and beyond to accommodate all of my needs. Each stay is a pleasant experience. This is one of the newest and is clearly the best hotel in the area.
March 22, 2013
Rated 5.0 out of 5.0 by Opie7018 The place to be.....
I travel all over the state of Illinois and I will go out of my way to find and stay at the Holiday Inn Express. This particular one is the exact reason why. The staff had an excellent attitude. They had a computer issue at the front desk when I checked in and these two guys did not miss a beat. They had my room ready and I was up in the nicest room I have ever been in, in no time. If I have to stay anywhere else, I will just simply not travel anymore. It is the only place that feels like home, when I am not home. THANK YOU FOR ALL YOUR HARD WORK!!
March 21, 2013