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Rated 4.9 out of 5 by 287 reviewers.
Rated 5.0 out of 5.0 by Fantastic value We have been a guest of the "old facility" for many years. This new one is simply great. Staff, room, food facility, everything was perfect for us. Will be happy to be a guest there again soon. June 22, 2013
Rated 5.0 out of 5.0 by Business Trip I've stayed at other Holiday Inn and Holiday Inn Express Hotels and this one is by far the cleanest and most presentable. I was very satisfied with the room and presently surprised with the modern design of furniture in the room. All in all a great hotel and would recommend to anyone. June 18, 2013
Rated 5.0 out of 5.0 by Great new place Everything is new. Coolest thing is the TV up so you don't have to have your head on a pile of pillows. Nice people and good location. June 17, 2013
Rated 5.0 out of 5.0 by Great place to sleep and stay. Great exercise facility.good rates and very friendly and helpful people. June 14, 2013
Rated 5.0 out of 5.0 by Hospitality ++ Thank you so much for your hospitality. Especially Tim and Ted. It was like coming home after a long bad day. My car had to be towed, I checked in at 11:PM, tired and weary with many miles left to travel. I rate you the highest, and will stay with you in the future. GP June 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Enjoyed our one night stay while traveling. Room was clean and comfortable. Breakfast was good. Staff was great. June 11, 2013
Rated 5.0 out of 5.0 by Awesome!! Beautiful accodomodations! The room was absolutely beautiful and very spacious. Had everything that we needed. The hotel staff was so friendly and helpful! We will stay here yearly for our family reunion as long as the rates stay so great! The night before we stayed at a crummy Holiday Inn and paid the same price, which really showed us the value in this hotel. So convenient to all the local restaurants and shopping too! June 6, 2013
Rated 5.0 out of 5.0 by Above and beyond Very nice and very comfortable. Have traveled for over 30 yrs and have seen more than a few hotels and motels. Staff very friendly. Manager went the extra mile when I left my IPad at motel. Found a place that could deliver it asap. Thanks. Good location close to exit, food and gas service. June 5, 2013
Rated 5.0 out of 5.0 by Very impressive Walking in thru the front door I knew this HIEXPress was going to be a great one. Was thoroughly impressed with the building, our room and the staff. The lobby even smelled new .. and the room was very updated and clean. If we are ever in this area again will definitely book a room here. also liked the two elevators instead of one. Didn't have to wait long to get down to the lobby. June 4, 2013
Rated 5.0 out of 5.0 by This motel will be my motel of choice when in the Marion area. The Marion Holiday Inn Express was our stay for three (3) nights. The experience was excellent from the checking inn process to every other facet of our stay. This motel keeps the long standard of first rate lodging in the Holiday Inn family. May 31, 2013
Rated 5.0 out of 5.0 by GREAT FRONT DESK STAFF Friendly front desk guys. Lots of personality. Gave us free waters and choice of snacks since we are rewards members. We were there for the first nite of our ROAD TRIP ACROSS AMERICA. We were traveling without a computer and had no idea where we wld be each nite. Soooooooooo, the next two nites I made calls back to these friendly guys in Marion and they were kind enough to search the internet and tell me the exit # and phone # for upcoming Holiday Inns. They were so helpful. One funny thing was the young man asked if we were RVing......We were driving a Honda CRV so my husband said we were CRVing. HAHAHAHAHAHAHAHA Thanks, Susan from Georgia May 30, 2013
Rated 5.0 out of 5.0 by Outstanding time and time again. I stay at this hotel often and it is heads and shoulders above all others in its price range. The staff is professional, the rooms are clean, and the amenities do not disappoint. Top notch hotel all the way around. It's actually nicer than its larger and more expensive counterpart in the nearby city of Carbondale, the full Holiday Inn. Having stayed at this hotel at least 8 times and had a consistent experience each time, I feel this is accurate. In addition, I've stayed at just about every other hotel in Carbondale/Marion and none compare in regards to all categories. Top notch. May 28, 2013
Rated 5.0 out of 5.0 by cant go wrong here very nice property. near the interstate. great staff of people. how can you go wrong with all of that? May 27, 2013
Rated 5.0 out of 5.0 by Very relaxing. Great services and very friendly staff Excellent accommodations! I will definitely stay there again when I'm in the area. Special thanks to Wes for his excellent service. Thank you! Linda & Amy May 24, 2013
Rated 5.0 out of 5.0 by Great Location, Comfortable Rooms, Solid Service I am a big fan of HIExpress because it gives me consistency in expectation and realization. This hotel did not disappoint. It is located near all the shopping in Marion, and is very close to the interstate. Those enjoying Frontier League Baseball will find the home of the 2012 Champions a short parking lot walk away. The beds were excellent, with wonderful pillows. Good TV channel selection and the usual HIExpress Breakfast Buffet: the best of any national chain. The staff readily accommodated my room change request and responded immediately to my concerns about a nearby guest who was not exhibiting the usual high level of consideration of HI patrons. This was handled professionally and discreetly, and I was very pleased with how they did it. This is a solid facility. May 22, 2013
Rated 5.0 out of 5.0 by Great property, comfortable bed and great service. Very clean, great property, great service, and convenient location. May 21, 2013
Rated 5.0 out of 5.0 by Nice Wow, nice new hotel, clean, nice staff. The best thing is how the tv is mounted up high on the wall making it easier to see. Love the hotel. May 20, 2013
Rated 5.0 out of 5.0 by A Great Place to Stay We had reserved two rooms and were greeted at the front desk in a very professional manner. When we finish checking in we each giving a snack of our choice. which I had never seen before and thought was great. One room was a King suite which was real nice. The other was a stander room which was nice as well. Both were clean and well stocked with what is needed in a room for the night. The hotel was quiet and the beds for comfortable. The general look of the rooms is this is new hotel that has been keep looking like it by the staff. Breakfast was great as well. Bacon, Sausage Biscuits and Gravy eggs and real cool pancake making machine. Lots of cold foods like cereal and such as well. This was one the best hotel breakfasts I had ever seen. This was our last stop on a trip home to Wisconsin from Florida and a great choice. My next trip to the area will be stay here again. May 15, 2013
Rated 5.0 out of 5.0 by Great staff Staff of this Holiday Inn were wonderful, helpful and friendly. The room was modern and very comfortable. I really loved staying there. May 13, 2013
Rated 5.0 out of 5.0 by They listened to our story A few miles after crossing the Mississippi, our began to give us difficulties (in the end, it turned out that our alternator died). All the way to Marion, we worried that we would be stuck at the side of the road with a broken-down vehicle. Upon arrival at the hotel, we found two helpful fellows at the front desk. They listened to our story while checking us in and making us feel welcome-just what we needed. The next morning, one of those fellows was back at the front desk and was able to give valuable information about a local vehicle repair shop. The alternator was replaced and we were on the road before noon. Many thanks to the Holiday Inn Express in Marion, Ill! May 12, 2013
Rated 5.0 out of 5.0 by Very clean It is such a pleasure to stay at a hotel that is clean and well kept. The room was very comfortable, plenty of pillows and towels. The staff was very considerate to keep the breakfast items replenished, even with a overflow crowd. Would stay at this property again! May 10, 2013
Rated 5.0 out of 5.0 by Very nice... All of the staff were very friendly and helpful...We were also allowed to brings our two dogs with us, which meant the world. A nice, clean room and comfy beds...Even the dogs slept well. May 9, 2013
Rated 5.0 out of 5.0 by One of the Best!! Not only was the evening desk person awesome, but the hotel is clean and wonderful. May 8, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Everything about this hotel was outstanding. From the staff at check-in/check-out to the cleanliness of the rooms to the breakfast choices. The room are very tastefully decorated and have those 'extras' (like mounted reading lamps on each side of the headboard) that you never even knew you were doing without until now. Definitely warrants a return visit. May 7, 2013
Rated 5.0 out of 5.0 by Comfortable, clean and great size room The hotel was very clean, the staff was great, my room was very nicely equiped and sized, etc. The location was nice...right off the highway. For the price, can't be beat! May 6, 2013
Rated 5.0 out of 5.0 by Great Overall Experience We were entirely pleased with our stay. I didn't rate the breakfast because we never ate in. Room was very comfortable, clean and spacious. Convenient location. Staff always friendly and accommodated our requests. May 5, 2013
Rated 5.0 out of 5.0 by Wonderful Stay!! We stayed here twice (down & back) on our Florida trip and both times had a great experience. The staff is so friendly. Beds are comfortable and rooms are quiet. Would highly recommend. The breakfast was outstanding and the attendent was attentive and friendly. Will stay here again and again. A++++ May 4, 2013
Rated 5.0 out of 5.0 by Excellent Stay THIS IS AN EXCELLENT PLACE TO STAY,VERY FRIENDLY STAFF, WE HAD A GREAT ROOM, & BREAKFAST VERY GOOD & HOT!!!! WILL DEF BE STAYING HERE AGAIN NEXT TIME WERE IN MARION!!! WE NEEDED A CRIB CALLED THE DAY BEFORE IT WAS IN ROOM & SET UP WHEN WE GOT THERE! EASY CHECK IN & OUT!!! May 2, 2013
Rated 5.0 out of 5.0 by Amazing staff! This hotel had been struck by lightning a few nights prior to our stay and the staff had worked feverishly to correct all the problems that occurred electrically. We were offered an upgrade only to find our the heating and cooling system did not work. The staff worked for many hours to trouble shoot then gave us many options to make our night perfect. We had a perfect stay!! The breakfast staff, housekeeping, maintenance and front desk staff were ALL amazing. We will find a reason to stay there again!! April 23, 2013
Rated 5.0 out of 5.0 by A great place to stay!!! Friendly service and couldn't ask for more. Very clean and up-to-date facility!! I had a small problem on my very first visit and management went above and beyond to take care of the problem. Because of that, this is now my 4th return to HIE. With all the hotels in walking distance, I chose HIE because of how they handle the first visit. April 20, 2013
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