Rated 4.9 out of 5 by 413
Rated 2.0 out of 5.0 by Platinum Sleeper Noisy hotel / Cold Shower
I kid you not: the walls at this property are so thin that the guy in the room next to me had his cell phone on silent / vibrate and I could hear the buzzing through the wall everything he got a call.
Woke up to no hot water. While she was apologetic, the night auditor / desk couldn't solve the problem and didn't have the authority to comp my room. She promised to have the manager, Matt, call me as soon as he comes in. I suppose it's still a little early, but I haven't heard from him yet.
January 30, 2015
Rated 5.0 out of 5.0 by HIE patron I will return on my next business trip!
New hotel, great staff, I can't say enough about them! This was my second visit in two weeks. It felt like home!
January 26, 2015
Rated 5.0 out of 5.0 by Raymond 2015 Great Staff
Every staff member with whom I interacted were extremely helpful, kind and polite.
January 25, 2015
Rated 4.0 out of 5.0 by poolkids8 nice stay
We enjoyed our stay, room was very spacious and nice. Pool was nice and warm. Will go back!!
January 24, 2015
Rated 5.0 out of 5.0 by Shirlbell Best Holiday Inn Express
Location great, not to close to the interstate so no traffic noise, but still convenient to interstate.
Very friendly staff, in person and on the phone when making reservation. Was given information about road construction near hotel.
Large clean room with refrigerator and microwave. Lots of counter space and very nice bathroom. Lots of good lighting.
Everything about my stay was great. This was the best Holiday Inn Express of all the ones I've stayed at ever.
January 23, 2015
Rated 5.0 out of 5.0 by RS1538 Great service! Great Room!
My sister and I are so grateful for the last minute reservation during a storm. We enjoyed the beautiful new facility and great guest room. Most of all we are thankful for a kind and efficient staff.
January 13, 2015
Rated 5.0 out of 5.0 by MusicCityMan Marion on a cold cold night
two issues but both beyond staff control:
1) swimming pool had been painted and there was fumes.
2) a pipe broke during the night resulting in poor water pressure (due to extremely frigid weather conditions)
otherwise a wonderful hotel experience and good value
January 10, 2015
Rated 5.0 out of 5.0 by Illiniwek66 Great Property
Great new property. Best of the HIE chain. Will definitely be back.
January 9, 2015