Rated 3.0 out of 5.0 by K123abc Great staff service to help resolve air condintion problem
Location is great. We arrived by train and walked to the hotel. Very convenient to the train station. Staff was great. We arrived at 9 and they were very helpful in finding a nice convenient restaurant for us to have a relaxing dinner after a long day.
However, air conditioning did not work in the room. The staff tried to get it to work, but couldn't. They were helpful in moving us to a new room after working on it for two hours. Great to have an air conditioned room but was not a very relaxing evening.
Staff was great the next day in giving us a late check out and helping us with directions.
May 14, 2013
Rated 4.0 out of 5.0 good location but.......
I sent laundry out but 2 days later did not get it back and canceled
April 25, 2013
Rated 5.0 out of 5.0 by johannes81 clean new hotel with safe parking lot right at the mainstation
clean new hotel with safe parking lot right at the mainstation
April 22, 2013
Rated 2.0 out of 5.0 by Rich8214 Marseille Trip
Hotel was fine.
Staff couldn't speak English. Reception staff were extremely poor.
Staff charged me for 3 nights when they made it clear at the start they would only charge me for 2.
Won't be going back.
April 7, 2013
Rated 4.0 out of 5.0 by KIKIJP General
It took a little bit longer time for check in, but no so seriuos. Boiled egg was disappereaed in breakfast, that a little disappointed.
March 21, 2013
Rated 4.0 out of 5.0 by Fettucini Air Conditioner
The hotel was cozy enough except the air conditioner.
It did work but not correctly. If i wanted to warm the room, it loudly worked like breaking-down... All the other were good!
March 9, 2013
Rated 3.0 out of 5.0 by Fabianna32 Confortable bed
The russian girl from desk reception not polite at oll i think is better to sustitute the person's with machins hotel saving money and the costumers can take self turistic and hotel information .
February 24, 2013
Rated 5.0 out of 5.0 by w3david Convinient location and good serivce
This hotel is next to the Marseille TGV station. Convinent located and well connected with metro. Clean and good service. Surprising to learn that their breakfast is good too.
January 14, 2013