Rated 4.3 out of 5 by 69
Rated 5.0 out of 5.0 by RC81 Great Staff
I have been to a few places but this Holiday Inn Express will last a long time. The hotel was obviously under renovations but it did not affect the presentation of a nice hotel. The room was spacious enough for a four member family. The beds were comfortable. All of us woke up feeling great. The bathrooms are great and with good water temp and pressure we were able to enjoy a nice invigorating shower.
The best part of the hotel is the staff. They were incredible. The managers on duty spoke to the guests in the breakfast area and really had genuine conversation. That does not happen often. All the staff was very pleasant and friendly. That alone made our trip. The amenities were great as well. A pool big enough for a 3 and 4 year old to enjoy is always a plus.
Whenever I am in that part of Michigan again, I will be staying there.
August 23, 2014
Rated 5.0 out of 5.0 by Beth N, Excellent Staff and accomodations
The Staff at HIE in Marshall, MI was very courteous and professional and very accommodating to their guests. I will definitely be staying there again!
August 21, 2014
Rated 5.0 out of 5.0 by MMFDyer Staff
Staff was very helpful with any need we had. Good nights sleep!
August 18, 2014
Rated 4.0 out of 5.0 by Bearcat64 Comfortable and Friendly
Staff is super friendly and helpfully and rooms are very comfortable. Facility is being upgraded now and will be even more comfortable when completed.
August 12, 2014
Rated 1.0 out of 5.0 by Too many questions Too many questions
As a long time member, I expected a lot more. Very disappointed.
August 11, 2014
Rated 5.0 out of 5.0 by looski Great Customer Service
All the staff were extremely helpful and pleasant. Had an in-room jacuzzi and was pleasantly surprised. We did not ask for one.
Room was extremely clean
August 9, 2014
Rated 5.0 out of 5.0 by NilPoo12 Friendly Staff and good services
I travel frequintly for a business purpose and always stayed at Holiday Inn Express. Staff is very friendly and rooms are nice and clean. I really enjoyed staying at this location. I wish they have some kind of hot breakfast for vegetarian people. But overall facility is very nice and I was happy with my stay.
August 8, 2014
Rated 5.0 out of 5.0 by hawk62 Liked our stay
Great overall stay We have always had good luck in the past when we stayed at Holiday Inn's Express and will continue to seek them out in our future travels.
August 6, 2014