Rated 4.3 out of 5 by 74
Rated 5.0 out of 5.0 by Thomas1377 Great Stay
As a business traveler, I appreciate excellent customer service, a quiet room, and an inviting environment. The Marshall HIE satisfied all of these and more! Would definitely stay here again if I'm in the area!
September 30, 2014
Rated 4.0 out of 5.0 by MichLynne7 Beautiful new accommodations
My Mother & I try to come every year for the Home tour. We always stay at your hotel and have a good time & good care. Coral was a hoot! Very accomodating and informative. Considering the work being done to improve the accommodations, I never felt slighted or ignored. Honestly, I wouldn't have known work was being done most of the time. It wasn't overly loud or bothersome. Thanks for another welcoming stay! :)
September 10, 2014
Rated 5.0 out of 5.0 by BassMaster602 great room and service
The room was very clean and the bed was really comfortable. The entire staff was friendly which made our stay very enjoyable. I highly recommend this property as it was one of the best if not the best Holiday Inn Express that I have ever stayed at. We wanted to get on the road early and I noticed that the breakfast bar did not open until 9 am but when we went downstairs everything was ready before 7 am. Again this is an excellent Holiday Inn Express with outstanding staff!!!
September 9, 2014
Rated 5.0 out of 5.0 by D. Sole How did I ever find this place?
Great little hotel in a wonderful little town. The lady at the desk was very welcoming and friendly.
I was fortunate to have one of the newly remodeled single queen bed rooms. It was such a deviation from the standard room, I felt like I was first class. Funny thing is the bed was small and there was only one but it didn't matter. The room was smaller than normal but it felt a cut above anyway. It was very cozy and comfortable.
September 9, 2014
Rated 5.0 out of 5.0 by spindog Super Duper
Excellent hotel even though it is being renovated.
Extremely friendly and helpful staff.
Stopped for one night and enjoyed it so much that stayed for another. Will definitely return here
Love the evening cookies.
September 3, 2014
Rated 5.0 out of 5.0 by RC81 Great Staff
I have been to a few places but this Holiday Inn Express will last a long time. The hotel was obviously under renovations but it did not affect the presentation of a nice hotel. The room was spacious enough for a four member family. The beds were comfortable. All of us woke up feeling great. The bathrooms are great and with good water temp and pressure we were able to enjoy a nice invigorating shower.
The best part of the hotel is the staff. They were incredible. The managers on duty spoke to the guests in the breakfast area and really had genuine conversation. That does not happen often. All the staff was very pleasant and friendly. That alone made our trip. The amenities were great as well. A pool big enough for a 3 and 4 year old to enjoy is always a plus.
Whenever I am in that part of Michigan again, I will be staying there.
August 23, 2014
Rated 5.0 out of 5.0 by Beth N, Excellent Staff and accomodations
The Staff at HIE in Marshall, MI was very courteous and professional and very accommodating to their guests. I will definitely be staying there again!
August 21, 2014
Rated 5.0 out of 5.0 by MMFDyer Staff
Staff was very helpful with any need we had. Good nights sleep!
August 18, 2014