Rated 4.2 out of 5 by 59
Rated 5.0 out of 5.0 by Wolvetech09 Accomodations And Services
Excellent, would recommend this stay. Guest services were great.
June 5, 2014
Rated 5.0 out of 5.0 by Mikey and Annie Relaxing Night
We had a enjoyable stay and a good night sleep. There was construction going on but the guests would have never known it. They were very respectful of our stay. The only thing I can say to the negative is that it was pricy. We thought it was overpriced.
May 30, 2014
Rated 4.0 out of 5.0 by Ray is "On the road" woodman
Your staff at this location are great and are always very friendly.
May 29, 2014
Rated 5.0 out of 5.0 by Tina49 One night stay
We stayed there for one night Memorial Day week-end. It was great.
At the check in, we told the desk clerk we want a quite room, and he really went out of his way to make sure we had one.
The girl who handles the free breakfast was wonderful. She made sure what everyone had what they wanted and that everything was fresh. A great personality, and made us all feel welcome. The whole staff did.
May 29, 2014
Rated 5.0 out of 5.0 by SteveO47 great staff and service
Great staff and facility. I make sure I stop there after working in Detroit on the way home to Chicago.
April 22, 2014
Rated 4.0 out of 5.0 by SteveO47 not bad
Nice staff, they are getting a face lift soon, so I think that will help this place out. I liked it probably because of the awesome brewery in town!! Just ask the front desk and they will set you up.
March 14, 2014
Rated 4.0 out of 5.0 by Alobb Above and Beyond
I stay in Holiday Inn Express all the time - my favorite. But the night, or early morning, desk clerk was exceptional at this location. My phone wasn't charging and I had a very early start planned. He helped me look for another charger, locate a Sprint store, and get mapquest stuff printed all before 6 am.
March 11, 2014
Rated 5.0 out of 5.0 by BOAST great room
THE ROOM WAS NICE WITH A HOTTUB QUITE THE POOL WAS NICE , A LONG WITH THE PEOPLE AT THE FRONT DESK.
February 18, 2014
Rated 5.0 out of 5.0 by Yoopergirl001 Great Stay
I just stayed over night but the staff was very friendly and the room was clean (and warm because we had a lovely snow storm).
February 12, 2014
Rated 3.0 out of 5.0 by HRG1 Probably won't be back
Not very happy with this property. Pulled off the road and walked in at 11:30 on a Friday night, not many cars in the lot. Presented my IHG Platinum card, asked for a N/S King, and almost fell over when I got the folio with the rate. Asked why, received an explanation that they have a lot of local road construction customers, so they can get that rate. Front desk guy noticed that he charged me a "Valentines Day" package rate (I was by myself), so he lowered the rate, a little. Still, too much for the location and circumstance.
Rooms still have the old nightstand lights, no place to plug-in a CPAP machine or cell phone charger.
Breakfast was advertised at starting at 6:30am, nothing hot was out at that time, so I left and had breakfast elsewhere.
Too many other locations to choose from, won't stop at this one again.
February 7, 2014
Rated 4.0 out of 5.0 by Raydio Marshall Mich. HI Express
Quiet, comfortable and reasonable. What more can you ask from a motel. I'd be very confident of a good stay in the future. Was not recognized as a Priority Club member. Maybe next time.
December 31, 2013
Rated 5.0 out of 5.0 by V & B Always a delightful stay!
We love staying at the HI Express in Marshall. We stay each year
around Christmas and again around the 4th of July and always
enjoy ourselves. The Staff is very helpful and the breakfast is
delicious. Thank you for another wonderful stay...see you in July.
December 29, 2013
Rated 5.0 out of 5.0 by Tina777 Business visit
Room is comfortable and clean. staff is always a pleasure to deal with. I like staying here and stay here often for business
November 25, 2013
Rated 5.0 out of 5.0 by rogo8207 Wonderful place to stay!
The staff at this location are very friendly! They are happy to take care of anything that might come up! Only strong downside is that the tv stations are horrible, the provider they contract with makes it so changing the channel is a game of chance at best. 41-57 is not a typical way to switch to the morning news.
November 3, 2013
Rated 5.0 out of 5.0 by Tina777 Business travelers
Nice rooms, very clean, staff very friendly and wifi works very well
I stay here 2-3 times a month when I travel in area
November 2, 2013
Rated 4.0 out of 5.0 by tkczmom Wedding weekend
It's your basic Holiday Inn Express. It was nice to have coffee waiting for us in the morning!
October 17, 2013
Rated 5.0 out of 5.0 by Bss519b Very enjoyable stay
Very friendly staff. Great location off interstate. Comfortable bed and room.
October 14, 2013
Rated 5.0 out of 5.0 by rayferr great stay
Had a great stay at this HIE, but it was the Town mof Marshall that is really somthing to see, Staying here is the best way to see down town and the quickest. I and the wife will stay here again.
October 11, 2013
Rated 5.0 out of 5.0 by SandeeM Pleasant stay
Upon arrival I was recognized as an IHG Rewards Club member & asked to spin the wheel for my prize. The room was clean & comfortable with ample work space. No problems connecting to the in room wifi. It was a bit slow but not unuseable. The bed was comfortable with a variety of pillow choices. Although I had a room facing the freeway, the traffic noise was minimal. Breakfast choices were good with cereal, fruit, eggs, bacon, muffins, and cinnamon rolls. Didn't have time to use the pool or workout room. I would stay here again should the opportunity arise. It was an overall pleasant experience.
October 9, 2013
Rated 3.0 out of 5.0 by Ldhock Showing it's age
I have stayed at this HI Express frequently over the past 15 years on business and to visit friends in the area. I'll most likely move to the Hampton if in the area again. The room smelled musty and even after running the air for a few hours the smell remained all through the night. The pillows were horrible, no support at all. I thought about calling down about 2:00 am for additional/better pillows, but my experience has been the front desk is usually minimally staffed. Ended up using a folded towel under the pillows. I want to like this property for it's convenience when I'm in Marshall and I'm usually an HI Express fan, but I'm tired of this tired hotel.
October 9, 2013
Rated 4.0 out of 5.0 by Leddi Fine service
helpful staff , with good suggestions as to traffic, info, on Battle Creek and Shopping in the area
October 6, 2013
Rated 5.0 out of 5.0 by Nicholas27 Super friendly staff
Front desk was so pleasant and welcoming, great hotel room had view of empty field with several deer grazing at night.Clean rooms only complaint time for new pillows and mattress. Will stay again when back for work.
October 2, 2013
Rated 5.0 out of 5.0 by Golfdiva Perfect Location off I94
This was our first visit to this Holiday Inn Express location. It was clean and comfortable. The breakfast area is rather small and there were no open tables. Although the hostess said they will be remodeling in the near future, it was quite cramped. There wasn't any fresh fruit available which was unusual. The rest of the breakfast fare was good. The staff were very pleasant and helpful. We would stay here again when visiting our family.
October 1, 2013
Rated 2.0 out of 5.0 by TimGM No Sparkle
When I pulled back the bed covering the sheet had a large yellow stain on it. Thank God the room had another bed. The tub had some rust or was worn and it portrayed a lack of effort to make the place sparkle. Also the noise from the Highway was always in the background.
Might try the hotel next door to see if any better next time I am in town on business.
September 30, 2013
Rated 4.0 out of 5.0 by Missmi46 WEEKEND STAY
Very pleased with this hotel. Everything very clean and accommodating. Comfortable beds, nice bedding (sheets, pillows etc.) fluffy towels, microwave, fridge. Breakfast consisted of a variety of choices, hot (eggs, sausage, ham, pancakes, biscuit/gravy) and cold ( cereal, yogurt, fresh fruit, etc), juices, breads, and the best cinnamon rolls., hot coffee, teas. We didn't make it to the pool, but it looked inviting. I was not recognized as an IHG rewards member at check-in, but brought it to the clerks attention at check-out. She gave me the opportunity to spin the wheel. Wished for points, but stopped on a water. The wheel is a very nice gesture for rewarding guest.
Yes, I will definitely stay here again!
September 26, 2013
Rated 3.0 out of 5.0 by rcharger96 great staff but slow internet access
The best aspect of this hotel are the folks behind the front desk and free popcorn. Other than that a really big downside is the terrible internet speed here. The Wi-Fi internet will bring all internet use to a crawl.
September 24, 2013
Rated 5.0 out of 5.0 by NJCharlie33 Recent Stay
We found this property to extremely clean and comfortable for our three night stay. We would defintely stay there again should our travels take us to the area again.
I would highly recommend this property to anyone who needs to visit the Marshall area for any reason.
August 29, 2013
Rated 3.0 out of 5.0 by JoeBusinessTraveler Slow internet, unenthusiastic staff.
My room was ok, a little musty, but ok. I was not greeted as a platinum member, or given a chance to spin the wheel of chance that offered bonus points etc. Just handed a key and a piece of paper that asked me to take a survey, and if I couldn't rate it a 10 of 10 to contact the manager. I did not take the time to contact the manager as I was extremely busy with work and figured if they didn't care enough to greet guests as reward members, they probably don't care enough about what a guest has to say about the service. Internet connection was awful, only 54kbs and connection kept dropping. Had to get an ethernet cable from the desk and it didn't help out all that much. Time to get a faster connection Marshall.
August 27, 2013
Rated 5.0 out of 5.0 by Daytona819 Comfortable room and pool
We stay here every August because we come out for the NASCAR races.
August 22, 2013
Rated 5.0 out of 5.0 by TravelGrandma10 Good location and great service!
Hotel was clean and comfortable. Service was excellent. Couldn't ask for more.
August 22, 2013