Rated 4.6 out of 5 by 43
Rated 3.0 out of 5.0 by johngator good clean room
the room was clean and spotless and the bathroom was clean and ready but the towels are like sandpaper...reminds me of why i dont stay at Best Western anymore. I expect more from Holiday Inn and its chain of motels.
February 26, 2014
Rated 2.0 out of 5.0 by julie412014 room cleanliness
I am not a person to complain but I was very disappointed in my room at the Holiday Inn in Marshall. I travel some with my company and Holiday Inn is a name that when I was a child that is the hotels we would stay in so to me it is a trusted name. i have stayed in holiday Inn s in GA, AL Fl TN and TX. My bathroom was clean and my bed linen was clean. The floor had stains all over it and the carpet had holes in it. I will never stay at the holiday inn there again. A person traveling wants to be able to take shoes and socks off when in the room and be comfortable. I could not do that I was very disappointed that a nice hotel chain like holiday inn would have rooms that the carpet was something that looked like a dump. It was so bad that i took pictures and was going to call corporate about this.
February 25, 2014
Rated 5.0 out of 5.0 by izzybugs Great quiet place Pet Friendly!!
The main reason I stayed here twice in the past month was the fact that I needed a "middle" stopping point while traveling to & from Oklahoma from Louisiana & this was a pet friendly property. I have small dog that travels with me. So many hotels do not allow pets and although this one charges you a $40 upcharge (which is sort of high), it is nice to have the option. "CARL" at the front desk was extremely helpful & friendly on BOTH occasions that I stayed at the hotel. Another front desk clerk failed to recognize me as a Club Member & offer me water. Carl was just coming on shift. He actually apologized to me later that evening. If a chain wishes to have customer loyalty, they need to offer an incentive! Carl went out of his way to make sure I was comfortable & had everything I needed. This hotel was very clean & it is at the end of a dead end frontage road with a good strip of "green" for walking your pet. Both times I requested a ground floor room & was given one. I will definitely use this property again.
February 24, 2014
Rated 3.0 out of 5.0 by mantle7 lack of sleep.
unfortunately we had to deal with loudness above us which interfered with our rest.
February 13, 2014
Rated 5.0 out of 5.0 by Teresa44 Very clean and quiet
This hotel was very clean and quiet with comfortable bed. Excellent breadkfast and friendly staff. Difficult to see coming north on I-59 but only one turn around after seeing it in rearview mirror.
January 31, 2014
Rated 5.0 out of 5.0 by BBB313 Great stay
Very clean, quiet room. We enjoyed our stay and will return again.
January 29, 2014
Rated 5.0 out of 5.0 by C.T. Great Customer service
I recently stayed here at he Marshall Holiday Inn, I left my UGG house slippers by mistake and I called them and they had found them and are sending them to me. Great place to stay.
January 9, 2014
Rated 5.0 out of 5.0 by ALA_VOL My new place to stay in Marshall
This is an excellent facility in Marshall, Tx. I frequently stop here on my way to San Antonio. I have stayed at other facilities in the area but this is the BEST! I plan on making this a regular stop for our trips to Texas (twice a year). Keep up the good work!!
January 6, 2014