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Rated 4.0 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by Nice rooms. Helpful front desk. Clean. My family had a nice stay here. No issues. Check-in was fast and easy. The rooms were clean and spacious. The breakfast was standard fare for this chain. Convenient to the interstate. A handful of restaurants within walking distance. I wouldn't hesitate to stay here again if in the area. October 29, 2014
Rated 1.0 out of 5.0 by Terrible Stay My wife and I have stayed at numerous Holiday Inn Expresses in the past but this Hotel was by far the worst one we have ever stayed in. The hotel smelled like a nursing home the rooms air conditioning didn't work and through the night the air conditioning sounded as of someone was throwing rocks against it. We eventually couldn't take it anymore and shut it off. Wouldn't recommend this for anyone. October 29, 2014
Rated 5.0 out of 5.0 by Very quiet room and great breakfast The hotel was very clean and quiet. There was a person attending to the breakfast instead of the front desk. The hot breakfast trays were always full and fresh and the coffee was always full!! Great job. The front desk was very friendly at all times. Great hotel!! Would stay there again. Rooms are very nice and clean. October 22, 2014
Rated 4.0 out of 5.0 by Bathroom difficult for handicapped person i am disabled and have a difficult time getting over the edge of a bathtub to take a shower. The last thing I want to do is risk falling during that process. A walk-in shower is a necessity for me and not available at most of your hotels. I don't mind going a night or two without a shower, but need to look for another hotel if I want to do that. Hampton Inns offer an adequate number of rooms with walk-in showers. I always feel that handicapped rooms are not designed by handicapped people. October 15, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Very clean comfortable room. Would definitely stay at this location again. Loved the pillows and mattress specifically. Very nice experience. October 7, 2014
Rated 4.0 out of 5.0 by Accomodating staff Had a major issue with the Jacuzzi upon arrival. Andrea did an awesome job of making sure I was taken care of and notified management of the problem. Andrea showed true concern for my quality and enjoyment of the stay. Very friendly and helpful!! The reason for low scores on room comfort was because of the Jacuzzi problem, otherwise it's a 4/5. Breakfast at HIE is always the same. Love the soft cinnamon rolls. Wish I could say the same about the biscuits. Biscuits are routinely dry and hard, regardless of location. Would be nice to have 2-3 meat choices everyday(links, patties, bacon or ham) October 1, 2014
Rated 5.0 out of 5.0 Convenient The HI Express Marshfield was comfortable and convenient right off off I-44. Staff was very friendly and accommodating. Lee Ann made a great recommendation for dinner. Had an A/C issue in the first room but Lee Ann put me in another room immediately. Good breakfast selection, quiet room, no noise from interstate 44 at all. I would recommend this hotel to anyone looking for something outside of Springfield.. September 28, 2014
Rated 5.0 out of 5.0 by Nice Place To Stay. A very nice clean place to stay. Would recommend. The iron didn't work, and had to use my relatives iron in the next room, but other than that everything was great. September 23, 2014
Rated 5.0 out of 5.0 by comfortable bed I was very pleased with my stay at this hotel, bed was comfortable. September 18, 2014
Rated 5.0 out of 5.0 by Expectation not disappointing. The best experience I have had with a Holiday Inn Express. The staff was very professional but friendly. The room was exactly what I had reserved. Everything in the room was clean and the bathroom was clean with plenty of towels. We had a comfortable couch to sit in and the TV reception was good. The Breakfast Buffet was ideal. It had hot food that was being attended to constantly and a large selection of cold items as well. Very nice. September 4, 2014
Rated 5.0 out of 5.0 by Good Service and Clean Room It is the first Holiday Inn Express that we were really impressed with. Room, Cleanliness, Plenty of towels, and very comfortable bed. Breakfast was perfect. They kept everything fresh and you could have a full hot breakfast of several choices, along with fruit, breads, cereals. Very impressive, especially for a small town. September 2, 2014
Rated 5.0 out of 5.0 by comfortable bed and no coffee in room above you can see no coffee in room and the bed was comfortable. September 2, 2014
Rated 5.0 out of 5.0 by Great Service Very friendly staff meeting any and all needs. Hotel was clean though somewhat dated. August 30, 2014
Rated 5.0 out of 5.0 by nice place could not beleive they did not have an elevator.but overall nice August 14, 2014
Rated 4.0 out of 5.0 by Very Good Hotel Holiday Inn is a dependable hotel chain with very nice, clean and comfortable rooms. This hotel is among them - our room was very nice, clean, and the bed, sheets, and pillows are wonderful. The front desk attendant in the morning of check-out was terrific. Breakfast was plentiful and delicious. The only downside - a small one - was the night front desk help. When I asked about an AAA discount, he told me that since we had made the reservation online that he could not give us the discount. I got the feeling that it was quicker (for him) to just run the full charge. Pity - everything else about this hotel was great, and we will stay here again on the way to Branson. I guess we will just have to remember to apply the AAA discount ourselves on their website. August 13, 2014
Rated 5.0 out of 5.0 by Great value, friendly staff, nice room Love the fact pets stay free. Nice, friendly staff August 10, 2014
Rated 4.0 out of 5.0 by Great Property, just needs to be refreshed The staff was excellent, breakfast was awesome. The hotel is an older property that needs some minor refreshment in the bathrooms primarily. Great property just needs some minor updates! I would stay again! August 3, 2014
Rated 4.0 out of 5.0 by Just a stop along the way home We stopped here just to catch some rest on our way home. Sherri the night auditor was very friendly. I was pleasantly surprised to hear her voice on the other end of the phone for my morning wake up call. She has a great personality and voice for the night audit! The property was easy to find, clean and comfortable. July 29, 2014
Rated 3.0 out of 5.0 by Marshfield Great property but the front desk had a nasty attitude and the breakfast was terrible! Runny eggs and soggy sausage patties are not very appetizing. July 29, 2014
Rated 1.0 out of 5.0 by Could not believe this was a HIE Whether for business or pleasure we always try to stay at a HIE, so when I checked in at this location I was surprised to see the condition of my room. There was holes in the wall, room was just not clean and inviting like one would expect at a HIE. July 28, 2014
Rated 4.0 out of 5.0 by Great value Nice price and nice property. Just outside of town with food places across the Street. July 25, 2014
Rated 1.0 out of 5.0 by Horrible Experience! The room was dirty and staff was unprofessional, unaccommodating, and rude. July 23, 2014
Rated 5.0 out of 5.0 by very accomodating staff As a group of veterans who had not seen each other in 20 years, we were obviously talking a lot. The staff opened the breakfast area so that we could visit and talk without disturbing other guests. In all fairness they could have told us to be quite or leave, but they were very pleasant and we all appreciated it very much. We even cleaned up after ourselves so as not to be a burden on the staff. Big Thank You to the staff July 21, 2014
Rated 2.0 out of 5.0 by Hotel stinks Smell horrible inside. It was like old sweat simlar to oold sweat socks. Would never stay here again. July 15, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Overall we were quite pleased with our stay. We would stay at this facility again if in the area. July 14, 2014
Rated 5.0 out of 5.0 by Many thanks to Lea Ann Many Thanks to Lea Ann for all you did for a bunch of veterans getting together for their first reunion, you were very nice, friendly, and helpful to all of us 20 to 25 of us could have been more you were great. thanks to the cleaning staff too. July 13, 2014
Rated 5.0 out of 5.0 by Great sevice and very clean The staff was very polite, friendly, and helpful from the moment we walked in until we checked out. The room was very comfortable, cool, and dark enough for sleep. The bathroom was clean and the towels were soft. The soap, shampoo/conditioner, and lotion were very nice, the coffee maker worked well, and the tv had many channels. We even returned here on our way back . We will definitely stay here again. July 7, 2014
Rated 2.0 out of 5.0 by This facility needs to be up dated Remodel, this facility needs to be up dated. Elevators, larger breakfast area, better organized to facilitate flow of guest in the breakfast bar. July 7, 2014
Rated 4.0 out of 5.0 by Comfortable stay While the room was very clean and comfortable there was only one flaw and that was that the door to the room was so worn out that we could see into the hall way near the bottom of the door. This door should be replaced. The local restaurant that the desk clerk recommended was excellent and we appreciated her recommendation. July 1, 2014
Rated 5.0 out of 5.0 by Cleanliness and amenities This property needs an elevator. Had to carry luggage up the stairs. There was hair in the bathtub and on the towels. On the plus side, the bed was extremely comfortable. Pros definitely outweigh the cons. June 29, 2014
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