Rated 3.9 out of 5 by 24
Rated 4.0 out of 5.0 by JonesA Good save!
Our family travels somewhat frequently and did not know the location was as far away from our destination as it was. (My fault...) At any rate, we arrived a day after crops were harvested from a field next to the hotel and lady bugs were the result. (Not the hotel's fault...) But, unfortunately, there were LOTS of them. Thankfully, the hotel staff assisted with suggestions and recommendations of when and where not to go to avoid them. Of course, upon entering our room after check-in, the "ladies" had already been there and were in abundance dead on top of the vent/heater. I phoned the front desk and the staff was very friendly speedy with a response. The cleaning lady who responded to our bug situation was sympathetic and accommodating and asked if we wanted a different room. Breakfast was a little interesting as a number of employees entered in and out of the eating area to help themselves to the breakfast items; a little awkward. At any rate, the shower was the bomb, the setting was very quiet, the front desk staff was great and their response to our bug situation was immediate, the cleaning lady who responded to our bug situation saved the day and was empowered to make an on-site decision that resolved our concerns. I think a 3.9 - 4 is a fair rating out of 5 stars. Good stay...
November 30, 2013
Rated 2.0 out of 5.0 by RunningOnEmpty Cleanliness
The lobby and breakfast room were attractive and clean.
Comforter was dingy and soiled. Sheets and pillows were uncomfortable. The room was not completely vacuumed and there were bugs on the walls.
November 24, 2013
Rated 5.0 out of 5.0 by 10670 Room was huge
The room was huge compared to even other HI Express hotels. Staff was very friendly and accommodating. Missed the biscuits and gravy during the week -- seems they only do it on weekends.
November 15, 2013
Rated 5.0 out of 5.0 by Shannon62 Good value
Good value for the room. Clean hotel. Couldn't get a late checkout which was disappointing. Never had a problem before with any Holiday Inn or Holiday Inn Express.
October 16, 2013
Rated 2.0 out of 5.0 by sickofcornfields Disappointed with this experience.
First room spelled strongly of cat urine. Carpeting throughout facility in need of deep cleaning. Bed skirts very rumpled and mine had some odd stain (see the picture)! The lack of cleanliness of this property made me uncomfortable. This hotel needs a remodel....and more attention to detail. Not a good value for the money paid, but very few options in the town.
September 27, 2013
Rated 3.0 out of 5.0 by Axelrole Cheap Management
Most HIE have outstanding breakfasts. Usually some sort of meat is available; some with waffle makers; fresh fruit. Although the going rate for the room was close to $300, there was no meat available for breakfast; couldn't find any fruit on the breakfast bar; pancake machine is like cardboard; started clearing the breakfast bar before the formal ending time.... Had issues with HVAC unit. Couldn't control the temperature, front desk didn't help. Unlike most HIEs, there was no microwave or refrigerator.,,,There were some noticeable, not significant, yet noticeable wear to the room and the hotel. Seems to need some updating; was able to hear people walking "upstairs" in their room.
September 25, 2013
Rated 4.0 out of 5.0 by SueBR Convenient and well priced.
Breakfast and hostesses were especially outstanding. Very courteous and exhibited the Midwestern charm which I found to be a refreshing change from the busy world we live in. Thank you.
August 25, 2013
Rated 1.0 out of 5.0 by IUparent Needs improvement
Stayed for IU move in. My son tried to use the exercise equipment. None of it worked correctly. And the hair dryer was broken. My wife went to get a replacement and was told they were out. Not a good hotel experience. Stuff should work.
August 24, 2013