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Rated 4.2 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Amazing Visit From the moment I arrived at the front desk and was greeted by the young woman, appropriately named "Angel", to the next morning needing assistance from one of the housekeepers (Jessica), my experience was awesome! I could not have been more pleased with my visit!! September 10, 2014
Rated 5.0 out of 5.0 by Great place to stay! We were so pleased with our stay here. The place was very clean and updated. Our room was very nice and the beds were really comfortable. We heard no noises from other guests and got a great nights sleep. Breakfast the next morning was awesome. Such a variety of things to eat. We had come to Indiana to move our daughter to IU and I had waited to find a place to stay. Most of the hotels in Bloomington were already booked so we decided to stay in Martinsville. I was really surprised how easy and close the hotel is to Bloomington. Also it was a beautiful drive. We will definitely stay here again. September 9, 2014
Rated 5.0 out of 5.0 by great staff your employee ANGEL very nice person and caring employee September 4, 2014
Rated 5.0 out of 5.0 by Great Hotel!! I stay here frequently for business. I have always had a very positive experience staying here. The room is always clean and relaxing. The staff are always friendly and eager to help the customers. The one time I had a very small issue, the staff helped me immediately! Kudos to Angel and Rachel!! I have nothing but positive things to say about this hotel and I highly recommend it! Believe me, it's leaps and bounds better than the local competition! Thank you! September 2, 2014
Rated 5.0 out of 5.0 by Nice place to stay Best hotel in the area. Oops shouldn't say this. won't be able to get a room! August 29, 2014
Rated 5.0 out of 5.0 by Very Good Place! I will return as it was a great experience.the staff was great and friendly. Very easy to check in and out. Brought my dog along and he enjoyed it as well. The staff and visitors were very receptive towards my dog. August 22, 2014
Rated 5.0 out of 5.0 by Clean, Friendly, and a Good Value In general, the place is neat, tidy, and clean. The staff is VERY friendly, upbeat, and accommodating. It's a pretty good value for the money. Only negatives would be that the room deodorizer smelled a bit like masked smoke (maybe it used to be smoking room?), and the fruit in the breakfast room was bruised and didn't look appetizing. Convenient place to stay when visiting IU Bloomington. August 20, 2014
Rated 5.0 out of 5.0 by desk people were fun and helpful The breakfast was great and the water temp of the pool was just right/warm. Housekeeping worked around me and my requests. August 19, 2014
Rated 5.0 out of 5.0 by Great service at front desk Upon checking in, the front desk woman was extremely helpful arranging a slightly later check out time and with information about places to eat nearby although the choices were extremely limited to the economics of the surrounding area. I found a Mexican restaurant in the center of town that was worthwhile. August 17, 2014
Rated 4.0 out of 5.0 by Wonderful staff! Had a very nice stay. Angel at the front desk was wonderful- some of the best customer service I've had in awhile! Walls/ceilings/floors are a little thin so I could hear the people above me walking around all night, but otherwise had a good stay in a nice, clean, comfortable hotel. August 16, 2014
Rated 5.0 out of 5.0 by Leisure travel Nice hotel; off the beaten path (unless headed to IU) August 16, 2014
Rated 5.0 out of 5.0 by Visting Danny Great hotel, one of the best front desk clerks (Angel) I've ever come across. Good breakfast, good maid service. August 14, 2014
Rated 5.0 out of 5.0 by Weekend getaway Great Staff! Very clean and right off the highway. Comfortable property to return to after a day of exploring a beautiful area in Indiana. August 13, 2014
Rated 1.0 out of 5.0 by Confused Staff The staff at this property seemed confused about things. I could not find the ice bucket in our room. The lone staff member working that night had no idea what to do and could not tell me where to find one. Our second night, upon our return, the keys did not work. We waited 5 minutes at the front desk for a staff member to appear. Then we went to our rooms and one of them had not been cleaned! Excuses but not much action. Read the other reviews regarding the poor management of this hotel and you will notice a pattern. This property does not live up to the Holiday Inn name. August 13, 2014
Rated 5.0 out of 5.0 by Front desk clerk The young lady that checked me in was excellent! She wanted to make sure I was happy with everything. The rooms were very nice. Great price and very clean rooms. August 11, 2014
Rated 4.0 out of 5.0 by Friendly staff Good comfortable stay. A little off the beaten path but worth the miles. August 11, 2014
Rated 3.0 out of 5.0 by nice stay It was just hard to order rooms, A LOT OF FRUSTRATION August 7, 2014
Rated 5.0 out of 5.0 by Great Experience Very attentive staff and very nice facilities. Nice, warm pool. August 6, 2014
Rated 4.0 out of 5.0 by Lack of ability to close drapes The room we were in had only sheer drapes that could be closed completely. There was a heavier drape hung, but the track that it was on did not allow for it to close completely. Therefore, light from the businesses across the street came into the room all night and bright early sunlight woke us up at the crack of dawn. I had to sleep with a pillow covering my eyes because of this. I feel that your guests would be happier if they were able to close the heavier drape and block out the annoying light. August 6, 2014
Rated 2.0 out of 5.0 by Not what I expected Room temperature could not be regulated properly and we were sweating all night. We were very disappointed there were no cinnamon rolls on Sat and waited 1 hour on Sunday. August 6, 2014
Rated 5.0 out of 5.0 by Great service Angel, who works at the front desk was very helpful and very nice. We had a mistake on our end with reservation dates yet, Angel was very accommodating and helpful! We later even received a coupon at local restaurant for a free appetizer from her. The rooms were updated, beds were comfortable. The quietest hotel I've ever stayed at! Only minor complaint was that the air conditioning had to be turned to really cold to control the humidity in room. August 4, 2014
Rated 5.0 out of 5.0 by Great front desk staff. Amanda was amazing. Everything was great. Breakfast not as good as some I have stayed at. Omelets were cold. Biscuits were hard. One day the pancake machine was not on because the person said they did not have time to make batter. By the way, that machine makes awesome pancakes. But otherwise very enjoyable stay, love the area. Good location. August 4, 2014
Rated 4.0 out of 5.0 by Superb staff Angel was working when we checked in. She was very friendly, knowledgable, and was very familiar with surrounding restaurants. Later while swimming, she frequently checked on us ( we were traveling with a softball team if ten year old girls), restocking dry pool towels and interacting with the parents and children. Our family travels frequently and we have never encountered such a hard working, personable young lady. Many parents on our team commented about her sweet demeanor and professionalism. This is what's lacking in the service industry these days. Your establishment has struck gold with Angel. Thanks again Angel for making our stay so enjoyable! Sincerely, a parent from the Lady Bombers July 31, 2014
Rated 5.0 out of 5.0 by Softball Tourney I coach a youth girls softball team, we stay at multiple hotels throughout the summer. This was possibly our best stay of the year. Great staff, clean rooms, and very affordable. July 30, 2014
Rated 5.0 out of 5.0 by Great Service Hotel employees were very anxious to make our stay enjoyable! July 24, 2014
Rated 5.0 out of 5.0 by Great Service From the the time we checked in until the time we checked out, we experienced excellent service from all the staff. The front desk clerk at check-in was funny while maintaining her professionalism. The housekeeping staff was some of the friendliest I have encountered. We were pleasantly surprised to find such a variety of items for breakfast and everything was the correct temperature. The room was comfortable and clean which made for a very pleasant experience. July 22, 2014
Rated 1.0 out of 5.0 by HOT - you WON'T sleep OK, so somebody else commented on this hotel, stating that they regulate the AC. I should have listened to that review and stayed away from this place, but I didn't. I so much wanted this hotel to work, because I stay in hotels about 3 nights a week and this one is right along my travel route, has a Starbucks across the street, a nice local steakhouse, etc. But if you like your room nice cool for sleeping in the summer stay AWAY from this location. They have the AC units regulated and the room was HOT and HUMID and never cooled down. I got MAYBE 2-3 hours of sleep. (Isn't the whole POINT of a hotel room to get some SLEEP before your next day of business???) I called the front desk and complained and they had me try a different room, which was no better. I don't know if they are trying to save the planet or save on energy costs or whatever, but they are doing so at the expense of uncomfortable guests. I would rather pay another $10-15 per night to know the AC can be set to whatever temperature I want it to be. I have never been to another HIE that does this. I will NOT be back to this location, except possibly in the winter. Also, there was ZERO recognition for being gold/platinum. No bonus points, no welcome pack. July 17, 2014
Rated 1.0 out of 5.0 by Ridiculous pricing for very little This hotel is terribly overpriced for what you get. Stay at one of the other nearby hotels, which aren't off the wall wonderful, but at least their prices are in line with what they should be. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable Accomodations Was in town for a tennis tournament the weekend of July 11, 2014. The rooms and bathrooms are spacious and clean and the beds are very comfortable! The bathroom had nice amenities, strong water pressure and a hair dryer. The room had a black out shade, iron and ironing board, a refrigerator, a clock, nice flat screen tv, and plenty of electrical outlets. There is a nice workout room with television, an indoor pool which I did not use, but could not get my nieces out of! There was also a business center, I did not use. The staff was friendly, knowledgeable and very accommodating and even gave us delicious cookies upon check in! Large cart available if you need it for loading and unloading. In a room off of the lobby, breakfast is served. I was pleasantly surprised it was more than a Continental breakfast. I had delicious scrabbled eggs, biscuit and turkey sausage (I did not have the sausage gravy). Also available, muffins, cinnamon rolls, cereal, hard boiled eggs, yogurt, oatmeal, bagels and cream cheese, pancakes and fresh fruit, with coffee, juices and milk. Plenty of healthy options are available! We had a great experience here and would highly recommend this hotel when you're in the Bloomington/Martinsville area. Forgot to mention, free parking very, just outside the building. July 15, 2014
Rated 4.0 out of 5.0 by Decent value, best option in the area, comfy bed. This hotel met my expectations. The breakfast was really pretty good with healthy options. Bed was comfortably and nice thick towels. It's still a budget property and had a few areas that could use touching up but nothing terrible. I'd stay here again if in the area. July 9, 2014
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