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Rated 4.6 out of 5 by 64 reviewers.
Rated 2.0 out of 5.0 by Uncomfortable bed TV did not work Sink drained slow Hot tub did not work, water was cloudy July 16, 2014
Rated 5.0 out of 5.0 by Great stay at a great price. From booking to stay - Friendly service. Clean room and comfortable bed - all I ask! July 13, 2014
Rated 4.0 out of 5.0 by Friendly and Clean This hotel was beautifully kept. The staff was very friendly. The only reason I was unhappy at all is that early check-in was not offered and we waited in the parking lot for hours after driving over 20 hours. July 12, 2014
Rated 5.0 out of 5.0 by Great Staff!!! The staff was terrific! I had forgotten my cell phone charger, and not only did they attempt to locate a loaner for me from lost and found, when there wasn't one that would work, one gentleman was kind enough to offer me his personal one. I have never had such terrific service at a hotel previously. Thank you! July 11, 2014
Rated 5.0 out of 5.0 by will stay here again Beautiful hotel, comfortable room, great breakfast. July 9, 2014
Rated 4.0 out of 5.0 by Friendly staff and Clean Rooms I was impressed by the quality of this hotel. Upon arrival, I was greeted by a very pleasant and professional gentleman who made me feel at ease. The lobby was clean and inviting. My room was also very clean and comfortable. The breakfast provided was adequate, and the room where we ate was well kept. When I was leaving it was pouring rain so the front desk attendant loaned me an umbrella. This was a very good experience, and I would definitely recommend this hotel to others. July 8, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay. This hotel was one of the nicest, cleanest, and quietest hotels we've stayed at in a while. We recommend it to anyone. July 6, 2014
Rated 5.0 out of 5.0 by Very Clean and excellent, friendly, attentive staff I stayed several days at this hotel and very much enjoyed a hassle free stay. The internet worked well throughout and the bedroom and bathroom were meticulously clean. The mattress was very comfortable and overall we enjoyed our stay very much. Applebee's is a walk across the parking lot so it is very convenient for dinner and appetizers, etc. Parking was no problem either. Highly recommend this Holiday Inn express. The only negative is no separate, isolated business center where one can privately utilize a desktop, print out, fax etc. in peace and quiet but I did not require this for this travel. Never did get time to use the indoor pool so can't comment on this. July 4, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room and bath, helpful staff The room and bath were very clean and well-kept. The staff was very helpful and kind. The breakfast area was convenient and clean, and the food was plentiful and tasty with many choices available. The swimming pool and spa were clean and provided a place to relax and socialize. June 30, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service We had a great stay and the staff made all the difference in our stay. They were all great.... June 26, 2014
Rated 5.0 out of 5.0 by Great Place to stay The breakfast was so good! I certainly wouldn't go to a restaurant and pay for breakfast when this one was just perfect! June 25, 2014
Rated 5.0 out of 5.0 by Great customer service This is by far the nicest "small town" hotel I have stayed in. The staff is attentive to every detail from the first greeting to the last "thank you for staying with us." The room had your standard HIE things, but was better maintained and cleaner than most. The front desk staff went out of their way to make us feel at home and gave excellent directions to places of interest in the area. The housekeepers were just as friendly, always saying, "hello" when passing us in the halls. The pool was very clean and was actually a heated pool! I highly recommend this hotel to other travelers. June 25, 2014
Rated 5.0 out of 5.0 by Heated Pool The pool was really heated not like some other places we have stayed. The staff made sure our special need daughter was comfortable in her room and had what she needed. The bed was very comfortable and clean. June 23, 2014
Rated 5.0 out of 5.0 by Great Stay Evan, on the Front Desk, gave excellent customer service by enabling us to check-in just as soon as a King room was cleaned by housekeeping. This enabled us to freshen up and change clothing for a mid-afternoon wedding. The hotel staff are all very friendly and more than accommodating--highly recommend this facility for any stay in Maryville! June 18, 2014
Rated 5.0 out of 5.0 by had a good stay it was a good place for the area. fast in and fast out was good for us June 16, 2014
Rated 3.0 out of 5.0 by beds soft and foam pillow to hard for the price and location a good value. Staff was great rooms were very clean but dated. June 14, 2014
Rated 5.0 out of 5.0 by amazing stay and staff are just sooo friendly Stayed one night there on a business trip and overall experience was wonderful. Staff are really helpful and friendly, especially Mr. Marsh at the front desk was soooo helpful and nice (hope I did not misspell his name)! June 7, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service attentive service and true concern and care that my stay was comfortable. Any concern was attended to immediately. June 2, 2014
Rated 5.0 out of 5.0 by Great Breakfast an staff Nice room (suite) and hot breakfast. Very friendly and helpful staff. Wireless free internet, and computer and printer to use in lobby. June 1, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Great service, reasonable price, and a comfortable place to sleep. June 1, 2014
Rated 3.0 out of 5.0 by The best hotel in north west Missouri This is the only hotel that I stay at when visiting Hollingsworth Peonies in Maryville. Breakfast and pool are both awesome. KO May 23, 2014
Rated 5.0 out of 5.0 by Overall Experience I would rate this hotel very high. They went above and beyond to ensure our stay was wonderful. They found rooms so we were able to stay two nights and then rearranged rooms so we could stay in the same room both nights. They provided us with plates/napkins for our family gathering one of the evenings. The atmosphere was very pleasant. We had a wonderful stay!! May 7, 2014
Rated 5.0 out of 5.0 by Great breakfast and friendly staff My husband has traveled quite a bit for business, and thinks this is one of the best breakfasts he has seen, both in value and courtesy and service by the hostess. She is always friendly and welcoming and the food is always warm and well stocked, even during a busy rush. My family also loves the pillows in the rooms! I have and will continue to recommend this hotel to family and friends needing a place to stay in Maryville. May 1, 2014
Rated 5.0 out of 5.0 by Best choice in NW Missouri Great hotel that is close to NWMSU - Fantastic customer service, friendly breakfast hostess, superior house keepers - The rooms are clean and comfortable - highly recommend this hotel to others April 5, 2014
Rated 5.0 out of 5.0 by Fond memories This was one of my last stays in Maryville as my daughter will be graduating from NWMS soon. As usual, it was an excellent stay. The manager was VERY accommodating and changed my room at the last minute. Front desk people are always so welcoming and friendly. I LOVE staying at this hotel and will miss it terribly when my daughter leaves school. This hotel has held so many wonderful memories for me -- homecoming weekends, sorority Mom's Day's, and just general "I miss you" visits. Especially one visit during her freshman was extremely emotional and difficult for both of us. The Holiday Inn was a true comfort for me during that extremely difficult time. She was a freshman that year and the thought of her spending the night in her dark, cold dorm was too much to bear. We spent the evening in the room, watched TV, talked for hours and fell asleep. I cry when I think about that night -- but the Holiday Inn provided us with such great comfort. She woke up to a soft warm bed and cinnamon rolls!Maryville Holiday Inn -- I will miss you terribly!! March 12, 2014
Rated 5.0 out of 5.0 by Awesome people that go the extra mile I have been staying at HI Express in Missouri for almost 6 years now and this location is my favorite. They are always friendly and genuinely care about their patrons as well as their own employees. I have encountered many of the staff and they all seem to enjoy their jobs. I wanted to write this review in particular about the front desk person, Lynn and the Manager, David. They both went above and beyond for me during my last stay just to make sure I had everything I needed for a presentation at my customer. I can't say enough how much their outstanding customer service means, I will drive the extra time to come to that HI Express every time I make service calls to the area. While other locations have different things to recognize their members, this location more than makes up for that by being so accomodating. March 10, 2014
Rated 4.0 out of 5.0 by Frosty Evening Stay Friendly staff welcomed us with waters and hard candy to the hotel on a frosty evening. In the lobby, beside an ornamented Christmas tree and the guest business center, blazed a warm fireplace. We upgraded to a one bedroom suite upon arrival. A mini-fridge, microwave, sink, desk, sofa sleeper and arm chair filled the living area. In a separate bedroom, we slept well in a comfortable king-sized bed. Loved the pillow choices! The property seemed older, yet everything worked, although a few spots dotted the carpet and its edges needed vacuumed. Brighter lights throughout would be an improvement. Our stay was very quiet and warm. When we walked to Applebees, few cars were in the parking lot. Typical Express breakfast. Sausage served. Prefer bacon. Vending machines on-site, plus an indoor pool, neither of which we used. Would stay again when in Maryville. January 8, 2014
Rated 5.0 out of 5.0 by Consistently Positive Experience I have been a frequent traveler to this property especially during the past 5 years. My experience has been consistently positive. The staff is exceptional, setting the standard against which I judge others throughout my travels. Staying in this property is truly a return home. January 4, 2014
Rated 5.0 out of 5.0 by Can't say enough - Perhaps I should reconsider and rate this wonderful hotel lower so that rooms will always be available. The friendly customer service (from the front desk personnel upon walking into the hotel, to housekeeping service, to the breakfast staff) are a big part - not to mention that as a "single traveler" I always feel safe in this hotel. Although Maryville is a small town, the hotel offers all the amenities available at large hotels - a pool, gym, and a wonderful breakfast. Even cookies upon check-in! I would love to have some "pet-friendly" rooms - and perhaps Holiday Inn should consider construction of a second on-site building as there is no better hotel in the town, and those few times I have visited when when there is no availability, I choose to stay an hour away. December 27, 2013
Rated 5.0 out of 5.0 by Great little hotel We arrived late. Our rooms were waiting and ready. Rooms were clean and very comfortable. (I am a light sleeper and had no problems.) Staff was very friendly and helpful. Highly recommended. Worth going a little out of the way. December 24, 2013
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