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Rated 4.8 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Awesome Stay In town for one night for business, Staff was amazing. Always greeted with a smile, always eager to help. Room was standard HIE fare, clean overall, nice quiet location. Easy walk to restaurants. Standard HIE breakfast. January 23, 2015
Rated 4.0 out of 5.0 by Nice stay We had a very nice stay at the Holiday Inn Express and Suites in Mason City, IA. Very friendly staff, clean facilities. January 21, 2015
Rated 5.0 out of 5.0 by Very courteous staff I had a very comfortable stay, and the staff were very friendly. I loved the pool and the fitness center - much more than the tiny closet with a treadmill and elliptical crammed in that I've encountered before. Great selection at breakfast too! January 18, 2015
Rated 5.0 out of 5.0 by Great place to stay I have stayed at other hotels in the Mason City area. This one was one of the best I have encountered. Rooms were comfortable and clean. The pool, hot tub and fitness room were nice, though the towels in the pool area are small, more like a hand towel than a body towel. The breakfast selection was great, there was a lot to choose from and great tasting. I would stay here again. January 10, 2015
Rated 5.0 out of 5.0 by Exceeded expectations Before retiring, I was a travelling sales rep for nearly 30 years, staying in hotels two to 4 times per week. This property was my best lodging experience. I had encountered many comfortable rooms; many varied breakfasts; many super staff folks and many places that I felt were a value, however I have never had all that in one location. This property does a super job. Almost all places of this caliber offer a shower head that is supposed to rotate for different sprays, This one actually worked just like it was supposed to. January 7, 2015
Rated 5.0 out of 5.0 by Great place to stay The night audit staff member, (Nancy) always been very welcoming to us when we arrive late. My father is in a nursing home in Mason City, so the visits can be emotional at times, and Nancy always has a smile and kind word for us. I always look for her at the front desk!! January 6, 2015
Rated 5.0 out of 5.0 by Great experience Helpful friendly staff. Good location. Clean and comfortable. The pool was very warm, although we didn't really get to use it due to our schedule. The staff was very attentive. January 4, 2015
Rated 5.0 out of 5.0 by More than we expected Since this was our first time stay at this Holiday Inn, I requested to be shown the room upon check-in. Ashley, a friendly young lady, did this and we signed in. We don't bring along our computer for trips, so when I later asked for assistance in the business room, Donnie at the front desk was most helpful. We slept well and much appreciated the absence of barking dogs, which we have found at other Mason City motels. The room was comfortable and the heater ran well without the noisy racket we often find. The bathroom was spacious and the TV ran well. We very much appreciated the security of this property as the side doors were locked. I used the exercise room in the morning and found it well stocked with machines and weights. At breakfast, Joleen kept the racks full of yogurts, biscuits, turkey sausage, crispy bacon, scrambled eggs and hot cinnamon rolls and a pancake maker. She was amiable and pleasant with a good sense of humor and work ethic. At checkout, Danielle was infectiously outgoing, which was the last impression we had of this Holiday Inn. One suggestion I would make is to erect a free-standing sign in front of the property so it is easier to find the motel. It is located amidst a largely commercial neighborhood, so this would help. We will definitely stay there again in the future. January 1, 2015
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