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Rated 4.8 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by Great Service and Nice Hotel Nice Hotel, typical Express cleanliness and great staff. If I were back in Mason City again, I would certainly stay here. November 21, 2014
Rated 5.0 out of 5.0 by Excellent Choice All was fantastic - CLEAN and fresh, great staff and service November 21, 2014
Rated 5.0 out of 5.0 by Furniture and bed The bed was most comfortable. The tv picture was very clear. The desk and lamps were adequate for use. The only thing that could be improved was the small stuffed chair in the room looks stained. We didn't sit in it. It would benefit the room if it was replaced. November 19, 2014
Rated 3.0 out of 5.0 by Very poor cleaning after first nights stay!!! My wife and doughter spent Friday and Saturday night at this location in Mason City, IA. When they returned from a day of shopping they found that there were dirty glasses, a used cleenex on the bed and the room just did not feel like it had been cleaned? We told the front desk when checking out and we were told they would check with the head house keeper and get back to us but we have heard nothing. My wife and I have stayed at a number of Holiday Inn Express's and my wife said this one did not compare well at all to the others. We will continue to stay at them as we make our yearly trip to Florida for the winter but may not stay at this one again. November 19, 2014
Rated 5.0 out of 5.0 by No Worries We had a busy weekend planned and an accident on our way to the destination, so plenty of stress during this trip, but our stay here was not one of those stress points. Our room was clean and comfortable, well-stocked and modern. The complimentary breakfast provided many options, although I wished that they had provided some options other than yogurt and juice that were gluten free. I travel well prepared, and our suite provided plenty of space for me to store and prepare my own gluten free items, so this was not an issue. With this said, given that it was a hotel in a small town it was a little pricey, but we still enjoyed our stay. November 15, 2014
Rated 5.0 out of 5.0 by comfortable stay and great service Newer mattress, pillows and towels. Very pleasant staff. November 15, 2014
Rated 4.0 out of 5.0 by Newer and Clean enjoyed a quiet peaceful night with a better than average breakfast compared to other Holiday Inn Express's. November 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and staff was very attentive and helpful. Excellent place to stay in a good location to the activities and work we were in town for. The Hot tub was clean and the jets worked good. Excellent to relax in after a long day of driving. November 11, 2014
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