Rated 4.8 out of 5 by 205
Rated 5.0 out of 5.0 by Deb93bie Awesome staff and great hotel
Our Mother passed away, several family members came from different states for her funeral. Every single staff member went above and beyond to fulfill every need or request we had. They showed loving compassion and a sincere desire to help in any way they could. The hotel is just beautiful, spotless clean comfortable rooms and a wonderful atmosphere all around. Mothers passing was a difficult time for our family and the hotel staff was such a blessing. THANK YOU staff of Holiday Inn Express. We highly, highly recommend this hotel. It is fabulous.
March 27, 2015
Rated 5.0 out of 5.0 by case10 Comfortable bed
The room was cozy and the bed was very comfortable. I liked the soft and firm pillow choices. The breakfast choices were wonderful with many options. I liked the bathroom supplies that were provided for a stay.
March 17, 2015
Rated 5.0 out of 5.0 by KellyGirl123 Mason City
Stayed at HI in Mason City for a business trip. Short stay but everything as usual was great. Holiday Inn does a nice job.
March 17, 2015
Rated 5.0 out of 5.0 by Reno533 Like Family But Better!
Family matters necessitated our extended stay in Mason City, Iowa. Our choice to stay at this Holiday Inn was based on past experience and, again, turned out to be a life saver! The staff at this hotel is exceptional. Any need we had was met quickly and with a smile; this staff has become our second family and it was actually sad to leave them. The heating system was quiet and efficient, unlike most hotel window units. We never heard outside noises. The kitchen area was well stocked. Breakfast was varied and high quality. Laundry facilities were clean and convenient.
Excellent management, superb, well maintained facility, pleasant, professional staff, and large, sound-proof rooms, made our stay downright enjoyable!
March 12, 2015
Rated 2.0 out of 5.0 by nmiowa Decent hotel - subpar service
The hotel was fine, the room was great, the front desk reception service was awful. If you don't mind being treated like a nuisance a good hotel to use.
March 11, 2015
Rated 5.0 out of 5.0 by Railman Nice stay
Nice Hotel and Staff. would stay here again. Weather was horrible but hotel had done a great job of cleaning the parking area and side walks.
March 3, 2015
Rated 5.0 out of 5.0 by Driver01 Good place to stay.
Good location. Close to restaurants, stores, gas stations, pretty much everything you need.
March 2, 2015
Rated 5.0 out of 5.0 by barbiepb Great Hotel
Close to businesses and restaurants. Room very clean and comfortable. Not too excited about the hot breakfast choices, but, there are certainly other items on the breakfast bar to choose from.
March 2, 2015