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Rated 4.8 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by Great stay comfortable on super cold days/nights. superb pool and whirlpool water temps. Great stay for overnight business travel to Northern IA! February 23, 2015
Rated 5.0 out of 5.0 by Nice Hotel! This is a very nice hotel. It definitely has a new hotel feel to it. We really loved the spa/pool area. They're saline so you don't smell like chlorine after swimming. The breakfast was very good. February 18, 2015
Rated 4.0 out of 5.0 by Quiet night adter a long day at hospital They were so helpful in finding a room for my husband, my mom and me. They found us a handicap room to make it easier for mom. Beeakfast was easy, hot and satisfying. Then back for another long day at Mercy. Thanks February 7, 2015
Rated 5.0 out of 5.0 by wonderful stay We stayed 3 nights in this hotel, and had a great stay. The staff, from Donnie to Ashley, to Chrystal, to Joleen, to Scott, Tanya, everyone was very friendly. Our room was large and very comfortable. Bed was very comfortable as well. Fridge and microwave-always nice when you stay for more that one night. Loved the showerhead-just like rain! The free breakfast was fabulous-started our days off in great style. We will definitely stay here again if we're in this area. February 3, 2015
Rated 5.0 out of 5.0 by We'll be back... A Great experience, wish you could have delayed the winter storm until we left, but we will be back next year for the 2016 Winter Dance Party. February 2, 2015
Rated 5.0 out of 5.0 by Great customer servive from staff From the time frame from checking in until our departure the staff was very pleasent and very helpful. Even at our departure the staff made us feel like we are welcome with a smile and will be greeted as a great customer on our return Please give them a big Thank you form myself and my wife January 30, 2015
Rated 5.0 out of 5.0 by Mason City -Hockey tournament Overall the stay was good. Clean rooms, good food, swimming pool for kids. We didn't like the rule on not bringing in hockey sticks based on problems they had with prior teams, but at least we were still able to bring in our gear. The hotel staff was nice and were accommodating to our requests. January 28, 2015
Rated 5.0 out of 5.0 by Awesome Stay In town for one night for business, Staff was amazing. Always greeted with a smile, always eager to help. Room was standard HIE fare, clean overall, nice quiet location. Easy walk to restaurants. Standard HIE breakfast. January 23, 2015
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