Rated 4.6 out of 5 by 57
Rated 5.0 out of 5.0 by Ladybug3497 Friendly staff, wonderful breakfast
This is a wonderful hotel with great friendly, helpful staff! We enjoyed the cookies at the front desk and breakfast in the morning. So happy that the breakfast included several choices of PROTEIN rather than just carbs. We also like having a coffee pot in the room to start our day before we get dressed to come downstairs to have breakfast where more coffee is offered! Would highly recommend this hotel to anyone visiting Mason City, Iowa!
December 4, 2013
Rated 5.0 out of 5.0 Holiday change of pace
This was a good experience. Great in everything except one thing and you can't fault a staff over the holiday for drunken guest letting their kids run a muck. Pool rules say no Alcohol. Blue cans of Beer on the table. No Diving or Jumping into pool. Kids Diving & jumping into pool playing football. Throwing football end to end in the pool area.
So that sounds like a big gripe but really, with limited staff it really is minor and the rest was just wonderful on our stay.. The Guy taking care of the breakfast area did a great job keeping up. Many have failed with less people in the Breakfast area. Maids did just as well asking if we needed anything. Can not thank the staff over all for the service.
November 30, 2013
Rated 5.0 out of 5.0 by hockeyfan68 Great place to stay!
This is one of my best experiences at any hotel. The front desk staff and the breakfast host were awesome. They really treated us like we were valuable guests. From the friendly greetings by the front desk staff to the instant attentiveness of the breakfast host, this hotel's employees are top notch. Will definitely stay at this hotel if I am ever in Mason City area again.
November 19, 2013