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Rated 4.6 out of 5 by 127 reviewers.
Rated 4.0 out of 5.0 by Nice Place But Poor Management I had booked 3 rooms for my associates and myself. Upon arrival, a gentleman at the front desk seemed to repeat the process that already been done for the Gold Club members. There were no snack nor water offer. During the unnecessary long wait to check in, one of my associate was using his cell phone and the cleaning staff was vacuuming right next to his feet without a courtesy of giving him the space to talk on the phone. I felt that the cleaning staff has no consideration of their surroundings and this is the straight line effect from poor management and training. The towels in the rooms were dirty. There was no lotion in my room. This is a nice place and great location for my business purpose. It will be a better place to stay if it was properly run by the management team. I will avoid this place in the future if I can and probably give them another shot several years from now. October 25, 2014
Rated 5.0 out of 5.0 by Great Hotel Rooms were larger than expected and very well appointed. Clean and comfortable. Staff were friendly and helpful and breakfast, while busy, had a good range of offerings and was serviced well. October 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service, beautiful hotel We were able to check in at 2:00 pm. The front desk clerk was extremely friendly and chatted with us before we went to the room. Room was lovely, clean, and comfortable. All and all a relaxing stay and we will stay here during our next visit.. October 22, 2014
Rated 5.0 out of 5.0 by Great Hotel The friendliness of the staff, plus the great physical condition of the property makes this HIE a winner. October 21, 2014
Rated 5.0 out of 5.0 by Pleasant stay I was there with my granddaughters' water polo team for a tournament. Check-in was smooth and efficient. Hotel was clean. Location was near stores and restaurants and easy to navigate to and from this location. Excellent experience. October 21, 2014
Rated 5.0 out of 5.0 by Nice work! Comfortable room, Price was within reason and no problems of any kind. We had a great stay. October 17, 2014
Rated 5.0 out of 5.0 by Great get away If you are looking for a great place to get away and relax -- this hotel is the place to be. October 17, 2014
Rated 5.0 out of 5.0 by Great Experience Greatly Enjoyed our Stay!!! Thanks Holiday Inn Express in Mason October 13, 2014
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