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Rated 4.6 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by cinnamon roles and excellent stay HIE made my stay excellent during the Cincy Open. wide variety of breakfast choices, daily tennis schedules and a safe and clean place to return to after long days in the sun! August 25, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Mason; Great Stay Great hotel; my 6th year coming back and I will be back next year. August 23, 2015
Rated 4.0 out of 5.0 by Great with some minor improvements needed I had a good stay overall. The staff was friendly and courteous. The facility is overall great and the location is one of the main reasons I chose it. 2 improvements however are needed. The beds in our room need to be replaced because it was very squeaky with every movement. That's not good. The breakfast should bring back boiled eggs. They did not include those anymore. That is not right. August 21, 2015
Rated 1.0 out of 5.0 by Bad Service I would not recommend staying at this hotel. It was loud and the room was not well kept. The staff was unresponsive when issues were brought to their attention. This is not a place to go to relax. August 21, 2015
Rated 5.0 out of 5.0 by Clean and Quiet We stayed during the Masters tennis tournament, and to our pleasant surprise, the hotel was not too noisy at all. The staff kept everything immaculate and the breakfast was perfect. August 21, 2015
Rated 5.0 out of 5.0 by Clean, comfortable and friendly staff I enjoyed my stay. Rooms were comfortable and employees were friendly. August 18, 2015
Rated 5.0 out of 5.0 by Great Place to Stay In the summer, make your reservations early; King's Island is right down the road and they can book up QUICK if there is any kind of big event. Staff is always great, they remember me and my routines which I appreciate. Rooms are nice, well-kept and I seldom have any issue with them. If I do the staff quickly and professionally remedies the situation. They also remember my room preferences and always try to get me in the same room! I do wish they'd allow pets as I must sometimes travel with our dog, but otherwise I have no complaints. The place is nice and clean, amenities commensurate with the class of hotel and the staff is great. August 18, 2015
Rated 4.0 out of 5.0 by Close to Kings Island Was an average place to stay overnight, nothing to brag about. Had an issue with receptacle, which blew up and left an awful odor in the room was very smelly. The bathroom smelled really bad and musty, I think the shower curtain either needed to be replaced or cleaned really well. The pillows were not the most comfortable. A redeeming quality was the staff , they were all friendly and helpful. The breakfast was average but the choices were better than a lot of places. I liked the location of the place, very handy for restaurants and things to do. August 11, 2015
  • 2015-08-26T10:52:59.949-05:00
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