Rated 4.5 out of 5 by 330
Rated 4.0 out of 5.0 by taipan83 OK for short stays
Good location for short stay. For longer stays breakfast buffet is sth what will drive you nuts - how many waffles out of mashine one can handle?
June 14, 2016
Rated 1.0 out of 5.0 by Audrey31 Noisy and very unclean
Our horrible stay started out with hair all over our bathroom. Then the pool was not heated and my children were only able to swim for 45 min before their lips were blue and they were shivering. Around 7pm 3 buses full of kids checked in. During my workout in their extremely small fitness room about 10 kids came in being extremely loud, jumping off machines, taking over all the machines, and trying to use the elliptical that was not working correctly and sounded like a jet taking off. I cut my workout short and returned to my room to find my kids still awake and a frustrated husband. Kids were above us running and jumping and we were right next to the stairwell so you could hear kids running up and down and the stairwell door slamming shut. At 12am kids were calling our room and saying sorry wrong room. At 7am our alarm clock went off which we did not set. Breakfast was limited. The guy at the desk during checkout apologized and offered to credit our rewards enough points for a free night which we never received very disappointed. We have stayed at many ihg and this was by far our worst experience we will be canceling our rewards credit card as we will not be staying at ihg hotels in the future
June 12, 2016
Rated 5.0 out of 5.0 by Buglas Very Good Hotel
Very good hotel for overnight stay. Was satisfied with all aspects.
June 11, 2016
Rated 5.0 out of 5.0 by Buckeye842 Great Room
Our stay was to participate in a JDRF event at Kings Island. The hotel location to interstate was excellent and our stay was very enjoyable. Enjoyed the Graeter Ice Cream Shop adjacent to the hotel. Would recommend this hotel if you are in Mason area visiting or on business.
June 6, 2016
Rated 5.0 out of 5.0 by VactionLover Clean, Relaxing Room
This was our second stay in this hotel in the last two years. We love this hotel and the cleanliness of the rooms. It is always quiet with a relaxing environment to come back to after a busy day. The staff is all very friendly and quick to answer any questions that you may have.
June 5, 2016
Rated 5.0 out of 5.0 by crnllws Relaxing environment and Excellent Service
I was extremely happy with the desk staff and continental breakfast. Staff greeted me by name after initial check-in and the breakfast provided more than enough to satisfy. My room was comfortable and beyond clean. I want to thank everyone for making my visit memorable.
June 1, 2016
Rated 5.0 out of 5.0 by JBozzy Clean comfortable rooms, excellent breakfast experience.
Would definitely recommend. I have stayed there several times and it is consistently clean and the staff are professional and friendly.
May 27, 2016
Rated 2.0 out of 5.0 by Verified Reviewer Poor sleep, faulty AC
Checked in late in the night, had to change the room 2 times as the AC was not working. My inconvenience was supposed to be credited with extra IHG points + manager personally said that he will follow up. No follow up, no points ...
May 21, 2016