Rated 4.6 out of 5 by 214
Rated 4.0 out of 5.0 by Dro0py Not Bad
The room was clean, the staff was courteous. Overall it was a nice stay
June 25, 2015
Rated 5.0 out of 5.0 by cindy1159 Nice accomodations and Great staff
Made our trip to Kings Island even more enjoyable!~
June 24, 2015
Rated 5.0 out of 5.0 by Carlo F. Great stay
No issues with the stay. I will stay there again. Great Service. Helpful staff.
June 19, 2015
Rated 1.0 out of 5.0 by Kevin224 Training NEEDED!!!
I booked the room for my mother and father while they were traveling and the first evening in the hotel my mother went into a diabetic shock and needed some sugar very quickly. My father was at the local shopping center and my mother's first reaction was too call my father on his cell phone and frantically explain that she was failing and needed sugar quickly. My father immediately called the hotel front desk, identified himself as a guest and asked for crackers and a coke to sent to room #... for his wife which was having a diabetic sugar crash. He informed the front desk that he would be heading to the hotel immediately and asked that they urgently got the crackers and soda to his wife. About twenty minutes passed and my mother was getting extremely nervous and called the front desk only to find out that they did not respond because they thought it was a joke. ABSOLUTELY PATHETIC! I am sure that you may ask " why didn't she just call 911?". If you understand how a diabetic crash progresses - the crash can be quickly resolved by getting sugar into the system for regulating. I explain all of this in hopes that all hotel employees everywhere get proper training to not simply ignore requests that may sound like a hoax but at least call the room or send someone to the room for clarification.
June 18, 2015
Rated 3.0 out of 5.0 by TGrassa Baseball Tournament Travel
The area is nice and provides lots of choices for food and shopping.
June 17, 2015
Rated 5.0 out of 5.0 by KyGirl26 Excellent Service All Around
Property is beautiful, just one exit from Kings Island.
We accidentally left some items in our room
June 17, 2015
Rated 5.0 out of 5.0 by Deni211 Holiday Inn Express
Great hotel! Would stay there again. Very clean and great friendly staff. Breakfast was yummy.
June 16, 2015