Rated 4.0 out of 5.0 by rev247 Great service
Breakfast staff were awesome on both days...very attentive, lots of smiles and they cared about whether we needed anything :)
The night desk clerk(came on at midnight both nights) was awesome...personable, assisting us with travel plans into the city and just plain professional.
No parking on our arrival was bothersome. My car was swiped on the rear in the side because I had to park on the street.
March 19, 2013
Rated 5.0 out of 5.0 by DWBrown Nice hotel
Very good hotel.
This is a true Holiday Inn Express comparable to any HIE off any interstate exit in the USA. The rooms are not New York sized.
Free breakfast and free parking which normally cost at least $24 at the other hotels in Brooklyn and NYC.
Helpful and friendly staff.
March 14, 2013
Rated 5.0 out of 5.0 by RW23 Absolutely would recommend this hotel for anyone that would be staying in the NYC/Queens area.
Absolutely would recommend this hotel for anyone that would be staying in the NYC/Queens area.
March 6, 2013
Rated 3.0 out of 5.0 by Stu77 Never had a problem with this hotel unitl now
Continental breakfast not so good and closing it while we were still there not very customer centric. They were literally taking the food away while we were trying to get it. Who closes a continental breakfast at 930am on a Saturday. Very Rude!!
March 2, 2013
Rated 4.0 out of 5.0 by SeanB Great Hotel, great Staff
I used to stay in Queens near airport. This is my new home away from home. Staff was great! Nicolette at the breakfast buffet was a ray of sunshine in the morning and Vanina at the front desk was very welcoming and professional. I would highly recommend this hotel !!!
February 19, 2013
Rated 2.0 out of 5.0 Maspeth - don't stay out late!
Maspeth HI Express has limited parking - not enough for all customers, and tough to find street parking where you are comfortable leaving your car.
Larger problem was no hot water at 9:00 AM - haven't had cold showers since the service.
February 6, 2013
Rated 2.0 out of 5.0 by Champ2013 Cold Shower ruined overall experience
The staff was very good and they even upgraded me to a mini suite at no charge. All was going very well until I went to take a shower the following morning and the water was cold. The cold shower ruined my day and I did not feel like a was ready to take on the business meetings that I had scheduled. Besides the cold shower experience, everything else was very good.
February 6, 2013
Rated 4.0 out of 5.0 by Mari10 Clean and comfortable
This hotel is close to the highway, good parking, quite clean room, attentive staff and the breakfast has a good variety.
January 31, 2013
Rated 4.0 out of 5.0 by Leelee1818 Breakfast
Breakfast staff Marie is very friendly to everybody.
January 30, 2013
Rated 5.0 out of 5.0 by Visitor14 Excellent staff and hotel experience
I was very impressed with the entire staff here. They were the nicest and friendliest I have come across in a long time. The hotel was very comfortable and very clean. I will recommend and stay in this hotel if I am back in ny.
January 6, 2013
Rated 4.0 out of 5.0 by Northwoods Our 4th time staying here
We stayed here over the Christmas Holiday while visiting our daughter and her family in Queens. The facility has always been clean, well staffed, and comfortable - just like most Holiday Inn Expresses. Upon checking in I was told that they put us on the 5th floor due to my "Gold" Priority Club status. I anticipated maybe a larger room or a better view, but got neither. In fact in my business travels I probably stay at 25 + different Holiday Inn Expresses during the course of a year and the room I had here was definitely one of the smallest rooms I've ever had at an HIE. I saw no reason for them to announce that they had put me on that floor due to my PC status, as the room seemed very much like any other HIE room, except smaller.
I rated the variety of breakfast choices as just "average" because the pancake machine was not in use for 2 of the 3 mornings we were there. What's up with that?
Overall, it was a good experience and I would go back because of it's cleanliness, and convenience to where I needed to be.
January 2, 2013
Rated 5.0 out of 5.0 by dent Nice lodging
New building with very clean room and amenities. Everything is a 5-star. Only thing like to add is a printer in the business office,
December 2, 2012
Rated 2.0 out of 5.0 by Hassan01 Not the best
It was just after Super Storm Sandy, and Hotel demands were high. AT the reception no one cares about the guest since there were many outside ready to pay more.The rooms are small, the TV works about 1 night of every 3, the internet es super slow, be ready to park on the road if you arrive after 8:30pm and please don't complain, the breakfast is great 100% every day, No coffee 24 hr like regular Holiday Inn Express, If you want a room with bathtub good luck. I am a priority club platinum member, I like holiday inn express a lot, but this hotel does not meet the standard. I will only return if I do not have a choice.
November 23, 2012
Rated 4.0 out of 5.0 by AdmssnCnslr Comfortable Hotel, Clean, Breakfast Lacking
The Hotel was very clean and comfortable, the staff were very friendly and helpful, the price was good for being in the city. It is a little off the beaten path but right next to the highway. Breakfast was lackluster, I've never had a bad experience with Holiday Inn Express breakfast but I stayed there for 4/5 days and the pancake machine never worked, the bananas were kind of old, but the biscuits were the fluffiest I've ever had!
There was also condoms in the vending machine, between the Doritos and the onion chips... which I found highly inappropriate. What if kids wanted snacks? Now parents have to explain the birds and the bees every time their kids want Doritos.
November 21, 2012
Rated 5.0 out of 5.0 by tono very profecional in general,
This Holiday Inn is located centrally and is in a safe envirement.
Thank you for your hospitality. I will recommend you...
November 6, 2012
Rated 4.0 out of 5.0 by UJBroadway Good to stay
The Hotel is pointed in the middle between JFK and Downtown. You can take the Bus Q67 and change to the subway to go to NY-City (Manhattan etc.) in a good time. Recommended is to take a Taxi to the Airport and back. From Airport take the advise of a dispatcher to take a Taxi and from Hotel use the Service to call you a Taxi to the Airport. Both is serious.
To the Hotel: Service is good. Rooms are clean and you could have a good feeling in the Rooms. Breakfast is good.
But i think if there is anyone who want to find here a quiet aerea it is not the right place, because the highway and a Gasstation is near by. For a visit to New York the Hotel is well.
Please note: New York is living 24 hours a Day ;-)
November 3, 2012
Rated 2.0 out of 5.0 by schoolbully Hmmm....
I stayed 2 different weeks on business.
During the first week the room I was in had a TV that didn't have sound. When I called the desk they told me "Oh yeah, all you have to do is unplug it, and plug it back in". I did and that worked. What they DIDN'T tell me was that I had to do this EVERY time I turned the TV on! The TV had a problem - that they KNEW about - yet they didn't think it was necessary to replace it!
The second week I was there I had a room with a good TV, yet the room cleaners couldn't seem to replenish the supplies each night. One night it was a lack of fresh soap and shampoo, another it was not replenishing the coffee supplies.
The only real good thing was the complimentary breakfast - it was dependably excellent. The rooms were OK, and the staff was very friendly.
October 24, 2012
Rated 4.0 out of 5.0 by Samuero Good service
The inn was very clean and the beds comfortable. Maid did not provide coffee in room for our first day. Did so after that. When I make reservation I normally don't have to pay until I used the service. In this case I noticed that the room was charged to my credit card even though I had not used the facility. I called about it and they said if I pay early the cost was reduced. It would have been acceptable if I had known that up front and not having to call to find out why my card was charged. Other then that the stay was pleasant.
October 23, 2012
Rated 5.0 out of 5.0 by oldcarguy59 Great Value
Excellent value and convenience if you are driving to NYC. Room smaller than typical H.I.E. but clean and comfortable. Likewise, breakfast room is small, so table sharing might be necessary. An above average H.I.E. with unheard-of free parking. AAA+++ for us.
October 20, 2012
Rated 4.0 out of 5.0 by johnc268 Great Service
Great service through out and before our stay. I called several times to inquire about public transportation (subway) before our stay to make sure we got off at the right stop and asked how to get there once we got off the subway. If you are planning to use public transportation while staying at this hotel there are some challenges as the subway stop is about 2 miles away. They had shuttle service to the subway stop leaving every hour but no shuttle service to the hotel. Taxi service from subway station to hotel was $12.00. Front desk staff also helped us get on the right trains so that we could navigate Manhattan and Queens. Rooms are small but nice. I would definitely stay there again as it is a cheaper alternative than Manhattan as long as you understand that if you don't have car, transportation is challenging.
October 3, 2012
Rated 2.0 out of 5.0 by TennisFan2012 Worst room ever!
I stayed at this hotel mainly because of it's location to the US Open tennis center. My room was located in the basement (lower level) C08. The minute we walked into our room the smell of musty, mildew, dirty carpet was overwhelming. I could smell it all night. The room was a good size although the front window is on the ground level looking right into a gas station and tractor trucks. Need to keep curtins closed. Leaving the room, we killed a bug outside our door! Never again.
September 3, 2012
Rated 2.0 out of 5.0 by Scorpion Smallest crampt room ever stayed in.
I travel all over for business and this is one reason I avoid Holiday Inn locations. Most l;ocations are average once in a great while your fine a exceptional location then you run into this small cramp locations. When I travel my hotel room becomes not just a place to sleep but also to work. This location at least the room I had was very small. Hardly a place to put luggage and walk around the bed. I will be coming back to NYC several times over next 6 months and I will not be using this location, not sure unless forced will use Holiday Inn.
July 25, 2012
Rated 5.0 out of 5.0 by BubblesFromMemphis2012 restful
thank you so much for everything .
not a regret at all.
July 22, 2012
Rated 4.0 out of 5.0 by MediaMadMan Convenient to the city
This location was offered easy access to all points in Queens as well as Manhattan. Will keep this location as second option when Manhattan is overbooked or overpriced.
July 12, 2012
Rated 4.0 out of 5.0 by Daddeoski Oasis
This was an oasis in the middle of a dense urban area
July 11, 2012
Rated 5.0 out of 5.0 by MamaS Great value
I thoroughly enjoyed my stay at the Holiday Inn Express Maspeth. It was a surprise I hadn't expected because I have never stayed in Queens and didn't expect a lot! I particularly liked the nice ladies who worked in the breakfast area. They were very cheerful and helpful. I will definitely come back and recommend it to others.
July 10, 2012