Rated 4.5 out of 5 by 73
Rated 3.0 out of 5.0 by hilltoolboy smoking in rooms
this is a non smoking facility, more effort should be made to penalize those that break this policy, it disturbs me when there are nasty smokers that cannot be courteous enough to go outside where they belong, our air and the smell is like a bond fire.
August 17, 2014
Rated 5.0 out of 5.0 by RojoCojo Great place to meet the grandchildren
I met my daughter half way at Mattoon, I got a regular room and got her a suite. The hotel was clean, the desk check in and out was efficient, the staff were very nice and friendly, and my grandchildren had a ball!! Great indoor pool, so the weather outside was no issue, the pool was safe (only 4 ft deep) and the breakfast in the morning had something for everybody. Love the magnetic card access to everything! Very safe layout.
August 12, 2014
Rated 3.0 out of 5.0 by hilltoolboy decent experiance
Overall was good otherwise we really didn't appreciate the smoking in rooms near us, people should pay penalty for breaking this rule. almost complained to the management to knock on a door or two to remind them, good stay otherwise
August 8, 2014
Rated 5.0 out of 5.0 by Mary7381 Great, wonderful, kudos to Holdiay Inn Express
My room was comfortable, quiet and clean. I relaxed after front desk provided an excellent steak place for dinner. I met clients in the breakfast room before heading out for the meeting and was proud of the nicely appointed room. Also, thank you for excellent water pressure in the shower AND providing FOX News station! I was very happy with my stay at this Holiday Inn Express hotel. Thank you!
August 7, 2014
Rated 5.0 out of 5.0 by Shirl63 Illinois
Good experience while visiting friends and traveling cross country.
August 6, 2014
Rated 5.0 out of 5.0 by Happy50 Nice hotel to stay
This hotel is located near the highway, so it's convenient to get to it. The hotel is nice. We did not have any problem during our stay.
July 31, 2014
Rated 5.0 out of 5.0 by foxylady57 Comfortable bed, great service, dog friendly!
Very clean and comfortable room; friendly and helpful staff; nice dog-walk area. It's difficult to find a nice place to stay because of other dog owners that aren't responsible for their dogs and don't clean up after them. This upsets those of us who are responsible dog owners traveling with our dogs and consider them as much a member of our family as children. We keep our dogs clean, clean up after them and we want and deserve a nice place to stay. This Holiday Inn Express provided that and we were very grateful. Thank you! I'm sorry there are dog owners that don't appreciate what you provide. We will definitely stay there again!
July 30, 2014
Rated 5.0 out of 5.0 by noonjava Home away from home
This property is my home away from home when I travel to Eastern Illinois University for university business as well as visit family.
The rooms are spacious and extremely clean. The housekeeping staff are the most hardworking and friendly folks I have ever seen in a hotel. The breakfast area is fabulous. Great selection of food , even for those with special diets.
Front desk staff is knowledgeable about the area and can help with any little issues I have ever had.
This trip I traveled with my dog. She was made to feel at home as well. The staff made sure I was on the first floor and near an exit which was great to take the pup in and out for potty breaks.
The Mattoon HI Express is by far the most outstanding property in the area!!
July 27, 2014