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Rated 4.6 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Refreshing So refreshing to relax here after a long day of travel. November 17, 2014
Rated 5.0 out of 5.0 by Great and super nice hotel! Friendly staff that makes you feel welcome when you walk in. Clean and roomy rooms. Great continental breakfast, with a lot to choose from. I WILL stay here again :) November 12, 2014
Rated 3.0 out of 5.0 by Meh could've been cleaner Room could've been cleaner. There were deflated balloons by the closet area. There were also several assorted pieces of garbage around the room, obviously out of site of the cleaning ladies. Okay, we all know that many prople have been these rooms before us... The trick is to not remind us of it during our stay. Not an overall unpleasant stay but since IHG sent me the survey, I'm letting you know. Also the TV didn't work 1/2 the time I was there (spent two nights), decided not to turn it in because it was intermittent and I figured staff wouldn't be able to assist. Lastly, on my way out (was a really late departure, approximately 11:00 am) probably the last guy out. I was leisurely heading towards the elevator and overheard one of the male cleaning crew members dropping the F bomb repeatedly, until he saw me then quickly made an exit from the elevator area. November 10, 2014
Rated 5.0 out of 5.0 by great room -quiet surroundings We had driven quite a ways that day & were hoping to get a good nights sleep & relax. This hotel supplied that all. We always try to stay at a Holiday Inn Express as we know they will make our stay comfortable. November 10, 2014
Rated 5.0 out of 5.0 by Friendly, professional service We stay here about six times a year on our way to visit family and always enjoy our stay. It is a step above the usual Holiday Inn Express. November 6, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I have stayed at this hotel many times and I have always been treated very well. Always look forward to staying here. November 6, 2014
Rated 5.0 out of 5.0 by safe area, clean and friendly staff Every year we stay at the Holiday Inn Express in Mattoon and we are always greated with friendly, helpful staff. We look for Holiday Inn Express when ever we travel because we know they will be clean, safe and will enjoy a good nights sleep. November 1, 2014
Rated 5.0 out of 5.0 by Housekeeping Arrived late at night. Stayed in room most of day with sign on do. I or not to disturb. That evening, got a letter from housekeeping that if the sign on door was there the next day, they would HAVE to come in and investigate the room!!! I just did not want to be disturbed and needed nothing from housekeeping. Talked to desk about this, and she was clueless about the letter. She said not to worry about it .I did take the sign off for the next day.Just did not appreciate the letter. October 22, 2014
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