Rated 4.5 out of 5 by 65
Rated 5.0 out of 5.0 by MarleneM Amazingly honest Staff and great accommodations.
They say that employees can make or break a company and that definitely is the case here. I cannot say enough good things about the Management and Staff at this Hotel.
My Nephew lost his wallet and a week later Sharron, one of the cleaning staff, found it and turned it into the Manager, Stephanie. Stephanie called me to let me know and that she was going to send it to us. It still had his money, gift card and health card in it. How refreshing to have a hotel with such honest and trustworthy staff.
We highly recommend this hotel and cannot say enough good things about the staff. When you stay in Mattoon make sure you stay at the Holiday Inn Express. You know that you will be in good hands.
July 25, 2014
Rated 5.0 out of 5.0 by Ster0411 Nice Place
Great work. There were no issues during our stay. This is the second time we have stayed here, and will again next year.
July 22, 2014
Rated 5.0 out of 5.0 by Tired Texas Family a great place to stay...
This was a great place to stay, clean, great food, friendly staff, no complaints at all!
July 7, 2014
Rated 5.0 out of 5.0 by Prindy excellent comfort, great price
Went for a family reunion, will stay at this hotel again
and will recommend to other family members.
July 3, 2014
Rated 5.0 out of 5.0 by Panthers 'r Us Nothing
Nothing to say except the computer in the media center was a piece of junk. I told that to the hotel clerk as I was checking out. His reply......"I hear that all the time."
Not, I will look into it and try to get it fixed.
June 26, 2014
Rated 5.0 out of 5.0 by zayres Fantastic operation here
A+; best HIE I have ever stayed in. Fantastic nights sleep.
June 25, 2014
Rated 5.0 out of 5.0 by shellster03 Great Service and breakfast.
We had specific requests that were handled politely by hotel staff. The breakfast was good and the pancake maker is much better than the beeping that the waffle makers make.
June 24, 2014
Rated 5.0 out of 5.0 comfort
Great experience and thanks to all especially Shannon.
June 23, 2014