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Rated 4.6 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Great Service It was a wonderful stay. Room was nice. Breakfast was good and had a variety. October 22, 2014
Rated 5.0 out of 5.0 by Customer Service Staff was very helpful and courteous. Facility was very clean even with some construction going on. October 20, 2014
Rated 5.0 out of 5.0 by Best of Breakfasts Your breakfast was varied and delicious (especially the properly cooked bacon!) and the hostess provided exceptionally friendly service. Excellent location and stay. October 19, 2014
Rated 4.0 out of 5.0 by Great Staff Lousy Mattress Staff was friendly and nice. Hotel was clean and in good condition. I could hear guests above as they walked around room. The queen mattresses were saggy and difficult to sleep on as they sagged toward the middle. The wife and I had to sleep in separate beds. The closed captions on TV would not turn off. The local TV channels listed on the card in room, could not be accessed with the remote control provided. RV parking is limited and was taken up by semi Trucks October 18, 2014
Rated 5.0 out of 5.0 by Clean & comfortable We had rooms over different days and multiple rooms, everything was very nice. The only issues we had pertain to the bathroom doors for the handicapped rooms. A person in a wheelchair cannot pull the door closed when it's all the way open. A person in a wheelchair cannot get past the door unless the door is all the open, as in swung completely around. Unless there is a code saying otherwise, bathroom doors should swing in. October 16, 2014
Rated 5.0 out of 5.0 by Location Excellent Location, service, and food. Clean rooms, fast internet service, October 16, 2014
Rated 5.0 out of 5.0 by Wonderfull stay experience I only stay at Holiday Inn Express hotels. They are always clean and quiet. The staff is always helpful and friendly September 29, 2014
Rated 5.0 out of 5.0 by a great one night stay We only stayed one night while passing through but found the hotel to be clean, comfortable, and quiet. The breakfast service was hot and ready and very good. September 27, 2014
Rated 5.0 out of 5.0 by Great stay! We stayed here 2 nights during Family Weekend at Eastern Illinois University. The hotel was full, but never any problems with service, breakfast or anything. The room was very clean with comfortable, modern furnishings. The breakfast was wonderful, with great attendants who kept things clean and stocked. The only thing that the room lacked was a fan in the bathroom. September 24, 2014
Rated 5.0 out of 5.0 by Friendly Whenever I go to Mattoon area, I stay the hotel because the staffs are very friendly. September 22, 2014
Rated 4.0 out of 5.0 by Nice & clean Place was nice and clean, staff was very helpful, was the perfect stop after a long day of travel September 16, 2014
Rated 5.0 out of 5.0 by Excellent experience! My wife and I travel quite often, but this was our first time to stay at this Holiday Inn Express location. Our experience was very pleasant, and we will definitely be staying here, again, since we plan to travel through this part of IL several times in the near future. We highly recommend this location! September 15, 2014
Rated 5.0 out of 5.0 by Business stay Business stay. - Quiet and able to work. Cannot say about the internet services provided as I carry my own MiFi. September 9, 2014
Rated 5.0 out of 5.0 by Great service. Super clean. Great food. Great service. Friendly staff and an incredible breakfast were just some of the perks included in our stay. We were able to roam the hotel as if it were our home. The support staff was helpful and quickly attentive to all requests. September 4, 2014
Rated 5.0 out of 5.0 by Always a great experience at the Mattoon Holiday inn Express I stay at this Holiday Inn regularly for business, and never have anything but a great experience each time. The staff is always friendly and courteous, and the rooms are always clean and well kept. They definitely exceed my expectations for what a Holiday Inn Express should be. September 2, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable We stayed at this hotel when moving our son into EIU. This hotel is very clean, great staff, offers a great breakfast and is close to many restaurants. Will definitely stay again. August 30, 2014
Rated 5.0 out of 5.0 by Up to Holiday Inn standards Clean, comfortable room. Stayed 1 night as we were traveling home from family reunion. August 27, 2014
Rated 5.0 out of 5.0 by Weekend in Mattoon, IL Nice, new, clean hotal with great free breakfast. Room very comfortable and pleasant staff. August 27, 2014
Rated 5.0 out of 5.0 by Great place to stay when traveling on business The room was clean. Internet access excellent. Adequate room and space for business and to relax. August 25, 2014
Rated 5.0 out of 5.0 by Always a pleasure I visit your hotel quite frequently,as my daughter is an EIU student, and I am never let down. Your staff is friendly and helpful. The rooms are clean and comfortable, and the breakfast (with endless cups of coffee all day) is always delicious! Thank you for a wonderful stay. August 20, 2014
Rated 5.0 out of 5.0 by nice rooms Rooms are nice, breakfast was on time, we are always treated nicely at this holiday inn August 20, 2014
Rated 4.0 out of 5.0 by comfortable rooms We only stayed one day, but it was an enjoyable experience. August 19, 2014
Rated 3.0 out of 5.0 by smoking in rooms this is a non smoking facility, more effort should be made to penalize those that break this policy, it disturbs me when there are nasty smokers that cannot be courteous enough to go outside where they belong, our air and the smell is like a bond fire. August 17, 2014
Rated 5.0 out of 5.0 by Great place to meet the grandchildren I met my daughter half way at Mattoon, I got a regular room and got her a suite. The hotel was clean, the desk check in and out was efficient, the staff were very nice and friendly, and my grandchildren had a ball!! Great indoor pool, so the weather outside was no issue, the pool was safe (only 4 ft deep) and the breakfast in the morning had something for everybody. Love the magnetic card access to everything! Very safe layout. August 12, 2014
Rated 3.0 out of 5.0 by decent experiance Overall was good otherwise we really didn't appreciate the smoking in rooms near us, people should pay penalty for breaking this rule. almost complained to the management to knock on a door or two to remind them, good stay otherwise August 8, 2014
Rated 5.0 out of 5.0 by Great, wonderful, kudos to Holdiay Inn Express My room was comfortable, quiet and clean. I relaxed after front desk provided an excellent steak place for dinner. I met clients in the breakfast room before heading out for the meeting and was proud of the nicely appointed room. Also, thank you for excellent water pressure in the shower AND providing FOX News station! I was very happy with my stay at this Holiday Inn Express hotel. Thank you! August 7, 2014
Rated 5.0 out of 5.0 by Illinois Good experience while visiting friends and traveling cross country. August 6, 2014
Rated 5.0 out of 5.0 by Nice hotel to stay This hotel is located near the highway, so it's convenient to get to it. The hotel is nice. We did not have any problem during our stay. July 31, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service, dog friendly! Very clean and comfortable room; friendly and helpful staff; nice dog-walk area. It's difficult to find a nice place to stay because of other dog owners that aren't responsible for their dogs and don't clean up after them. This upsets those of us who are responsible dog owners traveling with our dogs and consider them as much a member of our family as children. We keep our dogs clean, clean up after them and we want and deserve a nice place to stay. This Holiday Inn Express provided that and we were very grateful. Thank you! I'm sorry there are dog owners that don't appreciate what you provide. We will definitely stay there again! July 30, 2014
Rated 5.0 out of 5.0 by Home away from home This property is my home away from home when I travel to Eastern Illinois University for university business as well as visit family. The rooms are spacious and extremely clean. The housekeeping staff are the most hardworking and friendly folks I have ever seen in a hotel. The breakfast area is fabulous. Great selection of food , even for those with special diets. Front desk staff is knowledgeable about the area and can help with any little issues I have ever had. This trip I traveled with my dog. She was made to feel at home as well. The staff made sure I was on the first floor and near an exit which was great to take the pup in and out for potty breaks. The Mattoon HI Express is by far the most outstanding property in the area!! July 27, 2014
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