Rated 4.4 out of 5 by 55
Rated 5.0 out of 5.0 by Holiday Return Visitor Great Experience and great service
Our family has stayed at the hotel while visiting family for the holidays for several years. Great Service and friendly staff. The rooms were clean and comfortable and the kids enjoyed the indoor pool. We will definitely be back. Thank you.
December 30, 2013
Rated 3.0 out of 5.0 by snapperhead Noise and Breakfast
The noise from the hallway was a little loud compared to other hotels I have stayed in.
But the main thing that concerned me was the staff at breakfast.
The lady that is suppose to keep the breakfast bar stocked was leaning up against the door frame and watching the guest but not refilling the food on the bar. Most of us would get what was up there and then sit and wait hoping she would put out food. Then the maid staff come on duty and she went to get fresh food for the breakfast bar so they could eat their breakfast. Most of the maids come over to the breakfast bar and LOADED up one to two plates of food and stood and talked to the lady that was suppose to be keeping the bar full, this went on for over 45 minutes while we were waiting to eat breakfast. There wasn't enough food for the guest because the staff was eating it and the other lady that was suppose to be filling the bar, made her a plate and some of her maid friends took their plates and they all went into the room where the extra food was stored to eat their breakfast. Again leaving the breakfast bar almost empty!!! This was a very unprofessional situation and should never happen.
December 14, 2013
Rated 5.0 out of 5.0 by ALMichael Great Service
From the moment we stepped into the lobby, the staff made us feel welcome. The front desk clerk was friendly and knowledgeable. I had two separate room reservations but the front desk clerk had the foreknowledge to put us in adjoining rooms. The hotel is new and clean. Rooms are spacious. A few fast food restaurants near by. Great place to stop while driving through Arkansas.
December 1, 2013
Rated 5.0 out of 5.0 by fcziggy great experience
Excelent ...definitly will be back. Very clean , very polite stall.
November 24, 2013
Rated 5.0 out of 5.0 by Cowboysandy Great football weekend
We came to town for my grandson's football championship tournament and were thrilled to win the state title. I feel that the wonderful accommodations helped make it possible. The entire experience was wonderful. The rooms were spacious and modern and also CLEAN. There was enough connections for all electronics, micro and fridge for all night snacks, pool and gym - just everything you want or need to make it home away from home. Can and will highly recommend Holiday Inn Express - if you haven't tried it yet you are missing a real treat!
November 20, 2013
Rated 5.0 out of 5.0 by JBowe They never disappoint
I've stayed at this location a number of times traveling home to Louisiana (half way mark) and I've always received the room I requested and it has always been clean. The staff is nothing but nice and I appreciate the smile after a long day of travel. It's just out of Little Rock, but not busy which makes it quiet!!!
November 20, 2013
Rated 4.0 out of 5.0 by crazygurl59105 Overall
We usually stay at Holiday Inn Express during our travels. But I have to say this was the Best one we have stayed at. Very professional and helpful staff. The complimentary breakfast was good, except that the eggs to be honest were awful. But everything else was great. Would definitely recommend. Looking forward to staying there again.
October 30, 2013
Rated 2.0 out of 5.0 by CraftyMom Maumelle Holiday Inn Express
I was not pleased with my stay at this location. The temperature control did not work. I know it is in the "south", but I still slept with my socks on to maintain my warmth while sleeping.
Also, if one is gluten intolerant, or celiac, they do not have any options for breakfast. They serve a true southern breakfast, but I could not eat it. There is no option for oatmeal or fresh fruit (except bananas).
I will think twice before staying here again.
October 30, 2013
Rated 5.0 out of 5.0 by scampers great service
The staff was very helpful. We were very tired from a big traffic tie up when we we arrived. The desk clerk was so helpful. We were made to feel right at home. We had some heavy items to move to our room, and we were able to move them quickly and easily. We had a very comfortable room. The next morning, the breakfast was excellent. Everything in the motel was very clean, accessible, and efficient. The morning staff was very helpful.
October 25, 2013
Rated 5.0 out of 5.0 by mytwocentsworth Remarkably well-kept and quiet location
I must first disclose that I am a Holiday Inn Express fan and will stay at one of their properties whenever possible. I find them to be consistently well-maintained and comfortable. The Maumelle location is no exception. Though located in a somewhat busy area off I-40, the property is well-positioned in the trees to be remarkably quiet. They even have a koi pond out front! The staff are friendly and exhibit a sincere desire to make your stay comfortable. My only wish (in all hotels) is that they would replace the compact fluorescent bulbs so guests could actually see to read.
October 21, 2013
Rated 5.0 out of 5.0 by Ota217 Beautiful and so comfortable
The room was beautiful, everything worked, staff very warm and welcoming and I will be back. Breakfast was delicious. Great overall value.
October 16, 2013
Rated 5.0 out of 5.0 by Burtimus Rested
Front desk staff was extremely helpful and welcoming. I appreciated the bottle of water and peanut butter crackers.
October 3, 2013
Rated 5.0 out of 5.0 by xxplumcrazeexx Get a great night's sleep
One of the best beds that I have slept in. You can definitely get the rest you need. The breakfast was very good and had a great selection.
October 3, 2013
Rated 5.0 out of 5.0 by JoshE Great stay!
Comfortable and relaxing hotel. The pool was very nice and the bed was great. Nice looking rooms.
September 29, 2013
Rated 5.0 out of 5.0 by cruiseplanner Good Experience
Staff great - received requests. Room clean and bed comfortable.
September 19, 2013
Rated 5.0 out of 5.0 by Rocco81 Great place to stay!
Arrived here on business and was greeted with great customer service right from the start! Rooms were clean and comfy. Really liked the special TV remote that was wipe down friendly to keep off the germs! Thank you very much!
September 12, 2013
Rated 5.0 out of 5.0 by Photographer65 Great Staff!
I came for a business trip and had the pleasure of staying at this Holiday Inn. It was great. The Staff was awesome, friendly, and very accommodating. If I ever get a chance to come back, I will book this place again.
August 30, 2013
Rated 4.0 out of 5.0 by MGTB1 GREAT SERVICE
EVERTYTHING WAS GREAT THE ONLY THING IS THAT THEY ALL WAYS RUN OUT OF TOWELS, THIS WAS MY SECOND TIME STAYING THERE
August 29, 2013
Rated 3.0 out of 5.0 by haji1 Some good, Some bad...
This looks to be a newer property, so the condition of the lobby/rooms is in good shape. Comfortable bed, LED TV, convenient parking.
Two disappointments were:
1) Location - there's not much in the immediate vicinity (even if you drive) so pick up dinner along the way
2) Cleanliness - Overall room was fine, but I found silverfish in the bathroom.
A nice hotel, but a bit pricey for the location.
August 21, 2013
Rated 4.0 out of 5.0 by rlk1 Excellent Front Desk Service
Property is clean and well managed. Front desk service is exceptional. They went "above and beyond the call" to provide me with what I needed.
Ryan especially was helpful.
August 19, 2013
Rated 5.0 out of 5.0 by JimPeachy First Choice
I just spent 10 nights in motels. The last 3 were Holiday Inn Express. If I had stayed there the first night, every night would have been at a Holiday Inn Express. Each Express that I stayed at was beautifully designed and ideally located. The price was always less than I expected, and with my military discount, I always paid less than $100. Holiday Inn Express is now my first choice for motels...and breakfast! If I had to give a less than exceptional grade to anything, it would be the unavoidable noise from the hallways and room above at times. That's being way to picky though. I'll continue to pick Holiday Inn Express as my first choice from now on.
August 18, 2013
Rated 5.0 out of 5.0 by ReloAustin Surprisingly Nice for the Price
Since this hotel was both pet friendly and extremely affordable, I expected it to be lower quality. However, I was pleasantly surprised at how nice it was, and pleased by our well-kept, large room. I highly recommend this hotel if you are just passing through, need to stay somewhere on a budget, or on business.
August 16, 2013
Rated 4.0 out of 5.0 by Craig24 passing through
Room was clean and quiet. The beds were very comfortable. The hotel had easy access to the interstate. Breakfast selection was very good.
August 11, 2013
Rated 2.0 out of 5.0 by Capable WIFI
Night staff wasn't trained properly, WIFI was inconsistent, couldn't get work done because of constant connectivity problems, Have stayed at the Hampton Inn in Maumelle and it was a better experience, No work disruptions due ti WIFI.
August 4, 2013
Rated 4.0 out of 5.0 by Ramon61 Five Star Staff
We were here two years ago for a business meeting and could not think of a better place.
Need to watch the 10:30pm to 11:00pm kids running up and down the hall ways when people are needing rest however. And stay on top of the cleaning on the stair landings. And the staff did when it was brought to their attention.
All in all. Mr. Patel and his staf brought their A game.
August 4, 2013
Rated 5.0 out of 5.0 by Scarlett1 Wonderful service! Really nice shower, bathroom!!
My first time to stay in a Holiday Express but it will not be my last! We arrived early to attend a wedding at 2:00, the staff got busy and let us check in early..such a very nice thing for them to do for us. I can't even begin to tell you how good the breakfast was, I was not expecting such a nice beginning to my day, sure beats doughnuts and coffee :).. Thanks everyone for making our trip a really nice one.
July 20, 2013
Rated 5.0 out of 5.0 by CooperCat Nice clean room. Friendly front desk
My husband and I stayed here while on vacation. Nice hotel with clean rooms. Several places to eat close by. Stayed here again on our way home.
July 16, 2013
Rated 1.0 out of 5.0 by denise66 Terrible breakfasts and dirty rooms!!
This hotel has gone down monthly since I first started staying here!! They are always out of everything fpr breakfast and I come down no later than 8:30 am and their excuse is always that they had a baseball team who ate everything up!! I had to change rooms 4 times my last visit and they would still not make an adjustment for me. It took an hour for me to finally find a room that wasn't dirty!! I will never stay at this hotel again and suggest you don't either!!
July 13, 2013
Rated 1.0 out of 5.0 by TheTraveler55 Treated poorly
I have a service dog. I checked in and everything was ok. When I went to my room I received a call from the front desk that I needed to come back to pay a "pet fee". I have never had to do this before with my service dog. Had I been told upfront, I would have chosen a different hotel. Will never stay at Holiday Inn again. I will choose Marriott of Hilton. With them I have never had this disrespect.
July 11, 2013
Rated 5.0 out of 5.0 by Browneyez255 Beautiful Hotel
This was a very nice hotel! We stayed one night while traveling through town. It was a little bit off of the interstate, kind of tucked away of the highway. But a very nice hotel, very clean and well kept. The room was very nice and comfortable as well. We arrived late that night, so weren't able to enjoy any of the amenities, but was very happy with our stay and the service! We would definitely stay here again!!
July 4, 2013