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Rated 4.6 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great Staff! I came for a business trip and had the pleasure of staying at this Holiday Inn. It was great. The Staff was awesome, friendly, and very accommodating. If I ever get a chance to come back, I will book this place again. August 30, 2013
Rated 3.0 out of 5.0 by Some good, Some bad... This looks to be a newer property, so the condition of the lobby/rooms is in good shape. Comfortable bed, LED TV, convenient parking. Two disappointments were: 1) Location - there's not much in the immediate vicinity (even if you drive) so pick up dinner along the way 2) Cleanliness - Overall room was fine, but I found silverfish in the bathroom. A nice hotel, but a bit pricey for the location. August 21, 2013
Rated 4.0 out of 5.0 by Excellent Front Desk Service Property is clean and well managed. Front desk service is exceptional. They went "above and beyond the call" to provide me with what I needed. Ryan especially was helpful. August 19, 2013
Rated 5.0 out of 5.0 by First Choice I just spent 10 nights in motels. The last 3 were Holiday Inn Express. If I had stayed there the first night, every night would have been at a Holiday Inn Express. Each Express that I stayed at was beautifully designed and ideally located. The price was always less than I expected, and with my military discount, I always paid less than $100. Holiday Inn Express is now my first choice for motels...and breakfast! If I had to give a less than exceptional grade to anything, it would be the unavoidable noise from the hallways and room above at times. That's being way to picky though. I'll continue to pick Holiday Inn Express as my first choice from now on. August 18, 2013
Rated 5.0 out of 5.0 by Surprisingly Nice for the Price Since this hotel was both pet friendly and extremely affordable, I expected it to be lower quality. However, I was pleasantly surprised at how nice it was, and pleased by our well-kept, large room. I highly recommend this hotel if you are just passing through, need to stay somewhere on a budget, or on business. August 16, 2013
Rated 4.0 out of 5.0 by passing through Room was clean and quiet. The beds were very comfortable. The hotel had easy access to the interstate. Breakfast selection was very good. August 11, 2013
Rated 2.0 out of 5.0 by WIFI Night staff wasn't trained properly, WIFI was inconsistent, couldn't get work done because of constant connectivity problems, Have stayed at the Hampton Inn in Maumelle and it was a better experience, No work disruptions due ti WIFI. August 4, 2013
Rated 4.0 out of 5.0 by Five Star Staff We were here two years ago for a business meeting and could not think of a better place. Need to watch the 10:30pm to 11:00pm kids running up and down the hall ways when people are needing rest however. And stay on top of the cleaning on the stair landings. And the staff did when it was brought to their attention. All in all. Mr. Patel and his staf brought their A game. Mr. Ramon August 4, 2013
Rated 5.0 out of 5.0 by Wonderful service! Really nice shower, bathroom!! My first time to stay in a Holiday Express but it will not be my last! We arrived early to attend a wedding at 2:00, the staff got busy and let us check in early..such a very nice thing for them to do for us. I can't even begin to tell you how good the breakfast was, I was not expecting such a nice beginning to my day, sure beats doughnuts and coffee :).. Thanks everyone for making our trip a really nice one. July 20, 2013
Rated 5.0 out of 5.0 by Nice clean room. Friendly front desk My husband and I stayed here while on vacation. Nice hotel with clean rooms. Several places to eat close by. Stayed here again on our way home. July 16, 2013
Rated 1.0 out of 5.0 by Terrible breakfasts and dirty rooms!! This hotel has gone down monthly since I first started staying here!! They are always out of everything fpr breakfast and I come down no later than 8:30 am and their excuse is always that they had a baseball team who ate everything up!! I had to change rooms 4 times my last visit and they would still not make an adjustment for me. It took an hour for me to finally find a room that wasn't dirty!! I will never stay at this hotel again and suggest you don't either!! July 13, 2013
Rated 1.0 out of 5.0 by Treated poorly I have a service dog. I checked in and everything was ok. When I went to my room I received a call from the front desk that I needed to come back to pay a "pet fee". I have never had to do this before with my service dog. Had I been told upfront, I would have chosen a different hotel. Will never stay at Holiday Inn again. I will choose Marriott of Hilton. With them I have never had this disrespect. July 11, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel This was a very nice hotel! We stayed one night while traveling through town. It was a little bit off of the interstate, kind of tucked away of the highway. But a very nice hotel, very clean and well kept. The room was very nice and comfortable as well. We arrived late that night, so weren't able to enjoy any of the amenities, but was very happy with our stay and the service! We would definitely stay here again!! July 4, 2013
Rated 5.0 out of 5.0 by Great Accommodations Stayed here on the trip back home from a vacation. The room was great and the staff very helpful. I will stay here again on my next trip. Recommend this property to everyone. May 4, 2013
Rated 5.0 out of 5.0 by The best, time & time again! My husband and I have stayed here several times when traveling through. We love it and the standards of quality and excellence have always been kept. We will be back! April 30, 2013
Rated 4.0 out of 5.0 by Maumelle, Ark This hotel seemed rather new. Couple minor kinks, but I got taken care of really well by the staff. I did have a problem with the door not latching closed so I could not leave my stuff inside securely when I went out to eat dinner. The front desk was really good at taking care of me with another room. They gave me a Handicap room and I actually liked it better since there was more space. Breakfast didn't seem as robust as most other HI I stayed at the previous nights. Great location off I-40, some food nearby that was pretty decent and recommended by the staff. April 21, 2013
Rated 5.0 out of 5.0 by Don't seem to know how to do breakfast We stayed 2 nights at this hotel. After the first night there was no fruit at breakfast and the pancake machine did not work properly. We asked about fruit, but the person taking care of the breakfast area didn't seem to know what we were talking about. The second morning there were no cinnamon rolls or fruit and the pancake machine was not working. They need to get their breakfast organized better, buy what they need. Certainly they have an idea about what they need. Other than that it was a great hotel. April 18, 2013
Rated 5.0 out of 5.0 by New and Clean in Quiet Area I stayed at this hotel for 2 days for a business trip to Little Rock. I chose this hotel, over other hotels actually in Little Rock, because the hotel was offering a great points bonus for a 2 night stay. I was a little worried because the hotel was not actually in Little Rock and i didnt know how bad traffic would be duing rush hours. Im pleased to say that being outside of Little Rock was actually a pleasant expereince. The hotel was in a nice quiet area and was an easy and short trip into Little Rock. The hotel is very clean and well maintained. I enjoyed everything about the stay in this hotel! The one negative from the stay had to do with the points offered for the 2 night stay. The bonus points didnt post to my accound when the other points did and after 2 attempts with Priority Club customer service, and two calls to the hotel, the points finally posted weeks afterwards. March 28, 2013
Rated 5.0 out of 5.0 by Elite travel ball stop We stay at many hotels with our travel ball team. This one was an ELITE deal in terms of price and amenities offered. Rooms were larger than normal hotel rooms which allowed us to hold a couple of team practices (haha). The shower was hot. The breakfast supplied us with the necessary proteins and supplements to start our game day. March 1, 2013
Rated 4.0 out of 5.0 by Great value for the price! The visit was great! The breakfast choices were better than most. i have stayed here several times and always find the staff to be friendly and helpful. The only con I had was the stopper in the room I was in would not readily let the water drain. A minor problem that maintenance can easily fix. (455) February 27, 2013
Rated 5.0 out of 5.0 by KUDOS TO FRONT DESK! Always like to stay at this property. The high point of this stay was Amanda. From our conversation the night before stay til she checked me in, customer service is obviously at the top of her list. Awesome stay! February 13, 2013
Rated 5.0 out of 5.0 by All things comfortable - my second stay with this Holiday Inn and second time with my meeting All things good, from reservations, to meeting room setups and frolnt desk assistance - especially Aaron and Katy -Sleeping room super comfortable, all amenities great- January 29, 2013
Rated 5.0 out of 5.0 by My second stay... As the title indicates, this was my second stay at this location and when I need somewhere to stay near Little Rock, this is my default choice. The evening staff person that checked me in was extraordinary. Love it. January 22, 2013
Rated 5.0 out of 5.0 by very accommodating, custom service oriented, clean and refreshing. I stay at multiple HIs. Maumelle is at the top of my list for its servce, quality of the rooms and furnishings, and value. I also enjoy the setting. January 10, 2013
Rated 3.0 out of 5.0 by Not impressed This is the second time I've stayed at this HI Express and second time I've been less than impressed. There won't be a third. I was given a handicapped room even though I had requested a king suite. Technically it did have a king bed, but it was not the standard "suite" I'm used to at HI Express. They did not recognize me as a Priority Club member. The rooms were very noisy (both times!). The walls must be paper thin. The staff was adequate, but did not go out of their way to be friendly. January 3, 2013
Rated 4.0 out of 5.0 by Nice and new Nice location very up to date. Everything was clean and the rooms are nice. Only complaint is their internet didn't work. Reported issue to front desk in the morning when I returned that evening i asked if it had been fixed and was told no one had reported an issue. Was then given an 800 number to call (tech support) and they couldn't help either. Internet in their business center didn't work either. If/when they get that fixed, will be a nice place to stay. I have reservations elsewhere for my next upcoming visit. December 18, 2012
Rated 4.0 out of 5.0 by Lovely new hotel Why was a jacuzzi option not listed on the web site? Sorry that you were out of cinnamon rolls - They're my favorite!! December 1, 2012
Rated 5.0 out of 5.0 by Really enjoy the Maumelle HI Express I have stayed here many times (approximately 50 days this year) on a work assignment. I've never been disappointed. Staff is very friendly and helpful. I always look forward to my stay here. October 29, 2012
Rated 5.0 out of 5.0 Clean and Friendly The service is friendly and the rooms are great. Very clean and a great atmosphere to relax. October 29, 2012
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