Rated 3.7 out of 5 by 11
Rated 3.0 out of 5.0 by Paul591 Terrible customer service
The individuals at the front desk were very rude, non supportive and unfriendly. I stay at many holiday inns this the worse. When you enter a hotel the representatives at the front desk are the first people you see.
April 17, 2013
Rated 5.0 out of 5.0 by Judy50 Comfortable Bed
We had traveled about 500 miles when we stopped at Holiday Inn Express in McAlester,Ok. We were very tired. The girl at the desk was very helpful during check-in. We had asked if they had an apple available. ( We like to eat fruit before we go to bed). She said she would be glad to get us one which she did. When we got to the room it was such a relaxing place and very clean. The bed was most comfortable and we enjoyed a very wonderful night's sleep. We would certainly recommend this hotel.
February 14, 2013
Rated 4.0 out of 5.0 by CBRYANB Nice
Nice and comfortable rooms. The wired and wireless network needs to be a lot faster though.
February 13, 2013
Rated 3.0 out of 5.0 by Pat7 Don't stay if you are looking for a place with exercise facilities.
Three out of three of the exercise equipment were out of order or should have been.
February 1, 2013
Rated 1.0 out of 5.0 by mark3927 Pleasant/comfortable room and furnishings
This was my second stay at this HIE and chose it again because of my previous stay. The rooms are large with a separate sitting area that allowed me to work while my wife watched TV from the bed. It is clean and well-maintained.
January 18, 2013
Rated 5.0 out of 5.0 by armywife Beautiful property
room was larger than we expected, great value for $
would stay again
December 27, 2012
Rated 4.0 out of 5.0 by HomeSuiteHotel Beer and Pizza
The highlight was definitely the complimentary pizza and beer on Tuesday and Thursday evenings. Though, I could never catch the warm cookies in the lobby on the other days. Lot's of people on business trips and love cookies just like me I guess. The fitness center was small. The rooms were okay and staff was very friendly.
December 17, 2012
Rated 2.0 out of 5.0
by Merechat2 Room Needs Updating and Cleaned
I've stayed at this hotel twice and the first time wasn't the best but it wasn't bad. The room was nice and maintained and the front desk staff was tolerable.
This time, the experience was even less satisfying. The room's curtains and valance were stained, the staff wasn't very personable. There was no acknowledgement from the staff about be a Priority Club member, and other things that didn't make it a pleasant experience.
The stay was so disappointing that I plan on staying at another hotel when I return to McAlester.
December 9, 2012