Rated 4.1 out of 5 by 61
Rated 5.0 out of 5.0 by KathsKats Excellent stay
Having stayed at an equivalent competitor hotel, I can say that HI Express exceeds the others in comfort, safety, value, cleanliness, room condition, breakfast, and overall appearance. The only thing I would suggest is providing "soft" water. The "hard" water was really noticeable at this location. But it's still superior to the competition!
July 18, 2014
Rated 5.0 out of 5.0 by Chazzer Excellent Desk Staff Sets Tone for overall Experience
It is so nice to be recognized as a club member and to see front desk personnel become very attentive to your needs at check-in. When you've spent the whole day travelling, the last thing you want is to encounter a less-than attentive staff. The Holiday Inn Express in McAlester is excellent on the inside where it counts. Parking areas are a little cramped and it did not appear that there were enough parking spaces to accomodate a full hotel. Several parking spaces were used up by travel trailers and moving vans that parallel-parked. A special parking area for these space-hogs is needed.
July 11, 2014
Rated 4.0 out of 5.0 by 29Fred29 Nice stay, would stay again
Room was great. Family felt comfortable. The only reason not to give five stars was because of the employee in charge of the breakfast area. Wouldn't refill items, or took 20 minutes to refill once we asked her. Pool was clean.
July 9, 2014
Rated 4.0 out of 5.0 by InBeAre Very resort-like
We were pleasantly surprised on how luxurious the lobby-area was when we entered. We had missed out on the evening cookies. The staff were very accommodating to our needs. The rooms were very much to our liking. The temperature was quite comfortable and the beds ........... very relaxing. The breakfast the next morning had a wide range of foods offered to us. McAlester takes very good care of their guests.
July 2, 2014
Rated 5.0 out of 5.0 by madtrip Great Hotel
Staff was very friendly, helpful and room very clean. My only issue is that although the bed was very comfortable it was very tall and hard for my elderly mother to get in the bed.
July 1, 2014
Rated 5.0 out of 5.0 by Nurse Ann Nice Stay
Very comfortable bed! Room was cool and dark with curtains closed. TV was very nice
June 30, 2014
Rated 5.0 out of 5.0 by LisaJean Clean and comfortable
The rooms were clean, the beds were clean, the pillows and mattress were very comfortable.
I wish the hotel staff were available. Often times you couldn't find anyone at the counter. On one occassion, the clerk had a friend over who was lying on the check-in/out counter. Unbelievable.
When you could find a staff member, they were helpful but you had to continue to check back about every 20-30 minutes.
June 25, 2014
Rated 5.0 out of 5.0 by C and fam Great suite
Very nice property, stayed in a very large suite! Highly recommend this for a family, good value!
Good breakfast selection.
June 22, 2014