Rated 4.1 out of 5 by 75
Rated 5.0 out of 5.0 by JLDC Almost everything was perfect, the room freezer had a very ugly smell
The freezer had a very ugly smell, in fact I think it doesn't work because it wasn't cold
November 27, 2013
Rated 4.0 out of 5.0 by JD1429 Good Experience Would Recommend
My experience at this location was good. The staff was accommodating and took care of my request in an expedient manner. The hotel is clean as well as the rooms. I would stay at this hotel again. I was hesitant at first due to some of the reviews, however after my stay I would question some of those reviews. Although the staff appear friendly they need to smile more to make guest feel welcomed. They need to loosen up some.
November 24, 2013
Rated 5.0 out of 5.0 by satifiedcharles Wonderful service and friendly staff
I stayed at the Holiday Inn Express in McAllen for 4 days last week.
I usually hate traveling on business, but this was wonderful.
The staff were all very friendly. The rooms were spacious and comfortable.
I was a bit doubtful when I heard about 'free' breakfast. I imagined a danish or something small, but it was a wonderful meal, and the menu changed from day to day.
I can't wait for my next stay.
November 24, 2013
Rated 5.0 out of 5.0 by CheerMom27 BEAUTIFUL!!!
Stayed here for a cheer competition. I have never seen a more beautiful swimming pool. The indoor/outdoor pool was amazing. My children enjoyed it and enjoyed the 11pm closing time too. Looking forward to our next visit. Highly recommend it.
November 19, 2013
Rated 2.0 out of 5.0 by bendito31 My stay
I was promised a suite during my next visit which did not happen. I was afraid I wasn't even going to get a room because service rep stated that they double booked me. Beds are very hard a you can feel the springs. I asked to see if they had something to help with the comfort and told me that they would bring a pillow top to my room. Never showed up but I did get a call at 11pm which is very late. l saw manager the next morning and asked if they took care of everything and explained to her what happened and promised me a suite my next visit again. Don't make promises you can't keep.
November 18, 2013
Rated 5.0 out of 5.0 by Rbat Home away from Home
We live in Cd. Victoria Mexico and I do business in the McAllen area and on occasions I do Transmission Seminars in Latin America. We stay at this location many times a year. So my family takes advantage and stays in your beautiful Hotel while I am out so they can go shopping etc. etc.. The Staff is like family and I feel very sure that if anything comes up that they will take care of it like they have demonstrated time and time again.
November 15, 2013
Rated 5.0 out of 5.0 by memopelo ONE MORE TIME.
I HAVE BEEN SEVERAL TIMES IN THIS HOTEL.
I HOPE TO COME BACK IN THE FUTURE.
November 14, 2013
Rated 5.0 out of 5.0 by GTMayne great location, great base
I was surprised by the size and amenities this Holiday Inn had -- great breakfast choices, great to have the gym and pool; super restaurants nearby and lots of places to shop
November 13, 2013