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Rated 4.1 out of 5 by 159 reviewers.
Rated 1.0 out of 5.0 by Instalaciones viejas El hotel y habitación ya muestran la necesidad urgente de una remodelacion. Las sábanas y almohadas sucias y los cuartos con mucha humedad. September 18, 2014
Rated 5.0 out of 5.0 by Great Staff-Clean Hotel Very friendly and knowledgeable staff. Clean rooms. Also, thanks for the suite upgrade. September 16, 2014
Rated 5.0 out of 5.0 by limpiea no me toman en cuenta mi membresia para puntos No. 332162520 September 10, 2014
Rated 5.0 out of 5.0 by Great service People were friendly and helpful. Person driving the shuttle bus was great. September 10, 2014
Rated 5.0 out of 5.0 by Excelente opción en McAllen Completamente recomendable este hotel ya sea por trabajo o por compras enm la zona de McAllen. September 8, 2014
Rated 2.0 out of 5.0 by ignored Spent way too long at counter waiting to be acknowledged to 1. check in, 2. get late check out; then on return to get key activated because late check out was not activated. While in room house cleaning knocked on two different occasions while I was in late check out mode. What's the use of having late check out if going to be continuously hassled with keys, slow desk service and cleaning staff? September 2, 2014
Rated 2.0 out of 5.0 by overall experience I stayed here 2 different times the first time I stayed in the section to the left of the main building where the plumbing was bad in the shower. The water wouldn't drain properly so I had to stand in ankle deep dirty water. the room was nice. the second time I stayed in the main building and I was lacking a mini fridge. but all in all it was good. September 1, 2014
Rated 5.0 out of 5.0 by Like visiting family The staff in this hotel are the best I have experienced at a Holiday Inn, or this type of hotel. (I travel all the Americas plus more) The receptionists could not be friendlier nor more helpful. The breakfast staff greet us every time we visit, they even make sure I have my preferred English tea. (They keep it for me) Whenever we drive to the USA we always stay at this hotel for a few days on the way up and usually one or two days on the way home. It is the STAFF in this hotel that makes it so good. We visit this hotel on average 5 times a year. August 26, 2014
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