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Rated 4.1 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by buen trato del personal y las instalaciones muy limpias de las magnificas instalaciones faltaría la instalacion de un servibar November 10, 2014
Rated 3.0 out of 5.0 by Wake up Folks You need to either re-train the breakfast staff of fire them so they can do the most common sense things out there like washing the tables after someone leaves. They need to stop watering down the gravy for the biscuits. And maybe be a little more friendly would go a long way. Your people that clean the rooms should clean them before 4pm for customers that are staying, this happened to me twice. November 10, 2014
Rated 3.0 out of 5.0 by Tienen que mejorar el desayuno complementario Definitivamente tienen que mejorar la calidad del desayuno complementario. no es bueno. Soy miembro IIHG y como tal me ofrecieron una bolsa de bienvenida o 300puntos adicionales. EN el momento, pense que la bolsa valdria la pena debido a que la estaban comparando con 300pts. No fue asi.. Una botella de agua y unas semillas fue lo que recibi. Decepcionante. November 6, 2014
Rated 5.0 out of 5.0 by Liked comfortable, and clean. Breakfast was good and filling. Wireless could always be faster, but worked just fine. Quiet hallways and elevators were decently fast. November 5, 2014
Rated 5.0 out of 5.0 by Good hotel for business stay Quick in and out, rooms are good, beds are good. Need more outlets by Bed, suggest changing lamps to have outlets in them for electronics. November 5, 2014
Rated 4.0 out of 5.0 by Mantenimiento y remodelacion El hotel necesita mantenimiento en los muebles y baños, regaderas...etc November 3, 2014
Rated 4.0 out of 5.0 by habitacion con olor a humedad mi habitacion tenia demasiado olor a humedad, no estabamos agusto al momento de entrar ala habitaicon por este mal olor. no lo reporte porque pienso que estaba lleno el hotel y no podrian hacer nada porque el momento de registrarme tenia reservada dos habitaciones pero me las dieron en diferente piso y le spedi que las queria juntas pero me dijeron que ya estaban llenos y no podian asignarme habitaciones pegadas o mismo piso.. y en la otra habitacion era para mis hijos. October 29, 2014
Rated 5.0 out of 5.0 by Excellent service and very comfortable bed The personnel is very kind , the rooms and installations very clean. The breakfast also was great We like that the Hotel is near the mall and few restaurants. October 29, 2014
Rated 5.0 out of 5.0 by Estancia Excelente servicio y comodidad en las instalaciones del hotel. October 28, 2014
Rated 5.0 out of 5.0 by great i really loved it here rooms were very nice they put me in building b. very clean and well kept. staff was great. the gentleman that checked me in was very nice.i loved the indoor/outdoor jucuzi if im ever in the mcallen area again i will defianantly go back!! i also loved that it was right by the mall and and my mom went and enjoyed wings and rings bar very convenient October 26, 2014
Rated 4.0 out of 5.0 by good experience overall In the bathroom, the wallcovering was coming off the walls. The rubber strip at transfition from bedroom carpet to tile had gaps. Pool layout not conducive for swimming. I slept well, however, and felt comfortable. October 24, 2014
Rated 5.0 out of 5.0 by Excelente estancia Muy agradable servicio, excelente relacion costo/beneficio, realmente bien ubicado, cerca de aeropuerto, Mall , y zonas de interes. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn in McAllen It was a nice well kept hotel. The rooms were quiet and clean. The was a nice choice of options for breakfast. The hotel was a bit pricier than those I stayed at recently of equal quality. October 20, 2014
Rated 5.0 out of 5.0 by Cama y Almohadas Comodas Un Hotel Centrico, muy seguro, habitaciones comodas, acceso a internet garantizado. Desayuno Incluido. La habitacion que me quede tiene jacuzzi, asi que muy relajante. October 20, 2014
Rated 4.0 out of 5.0 by NICE POOL We enjoyed our stay! We enjoyed the breakfast the most and the staff were very accommodating. All we needed was a microwave. October 15, 2014
Rated 4.0 out of 5.0 by great staff and location Very well maintained hotel. Front desk service was great. The surroundings awesome. Entertainement next door easy access to freeway. Would definetly stay here again. October 15, 2014
Rated 5.0 out of 5.0 by 5 nights Business Stay - stay here The hotel and the room were very clean, the grounds well maintained, nicely appointed to stay for as long as I did (5nights), and the hotel is in a great location to walk to the many restaurant choices close by. Of special note is the staff friendliness, the shuttle service is great, the pillows and mattress were very conducive to a good nights rest as well. The have a nice breakfast and they have a happy hour T, W, Thurs every week with some beverages and snacks set out. The WiFi was very good. I would highly recommend this hotel. Enjoy. October 14, 2014
Rated 5.0 out of 5.0 by Estancia en hoteles Personal muy atento, deseoso de servir, ambiente agradable y sobre todo de buen gusto. October 14, 2014
Rated 5.0 out of 5.0 by La Casa de McAllen Estuve con la sensación de llegar a la casa, por la mañana me levante corriendo al desayuno y las damas del comedor me hicieron sentir muy cómoda y bienvenida. Gracias por hacernos sentir como familia! October 11, 2014
Rated 4.0 out of 5.0 by hospitality at reception staff Day and night staff were very friendly received and prompt received our asked. October 11, 2014
Rated 5.0 out of 5.0 by Great Hotel Close to the airport Had a good time the staff is very friendly. I highly recommend this hotel. Clean comfortable. The breakfast choices could be a little better. October 10, 2014
Rated 5.0 out of 5.0 by Stayed here again The hotel is what you would expect for a Holiday Inn Express. Functional and good value. I always stay here when in McAllen. October 8, 2014
Rated 5.0 out of 5.0 by Nice and Comfortable I stayed at this hotel for 3 nights while working. Very friendly and knowledgeable staff. Person driving the shuttle bus was great. Clean rooms. But Hotel needs renovation. October 6, 2014
Rated 5.0 out of 5.0 by Location I stayed at this hotel for 3 weeks while working. The location was great. October 3, 2014
Rated 4.0 out of 5.0 by dia en transito Y por eso para mi....mas que buen descanso,era un buen desayuno,lamentablemente fue malo,sin sabor y con gran cantidad de grasa. Muy diferente a otros hoteles de la marca. September 27, 2014
Rated 5.0 out of 5.0 by Great Location and Great Hotel Hotel is very convenient for me while in Mcallen. Restaurants are in walking distance and the airport is a half a mile away. September 26, 2014
Rated 5.0 out of 5.0 by Cómodo. Desayuno poco apetitoso. El personal es muy amable, las habitaciones son muy cómodas. Ojalá el desayuno fuera más apetitoso. El estacionamiento es insuficiente. September 19, 2014
Rated 1.0 out of 5.0 by Instalaciones viejas El hotel y habitación ya muestran la necesidad urgente de una remodelacion. Las sábanas y almohadas sucias y los cuartos con mucha humedad. September 18, 2014
Rated 5.0 out of 5.0 by Great Staff-Clean Hotel Very friendly and knowledgeable staff. Clean rooms. Also, thanks for the suite upgrade. September 16, 2014
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