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Rated 4.1 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Staff Friendly and Helpful I was only able to reserve a smoking room when I made my reservation. I arrived very late yet the staff was very helpful in changing my room to a non-smoking room. August 24, 2014
Rated 2.0 out of 5.0 by Poor experience Hotel needs renovation on floors, tiles, air conditioning etc... Extremely warm areas and old furniture. August 22, 2014
Rated 5.0 out of 5.0 by Great Service and Installations Comfortable stay, everything was excellent, service, rooms, installations, however I didn't like they allow to smoke on the swimming pool area, even with family and childrens around , well some people didn't respect others, I hope they can restrict that areas too August 21, 2014
Rated 4.0 out of 5.0 by Buena hospitalidad en McAllen, Tx Ambiente tranquilo y amigable !!! Staff muy cordial ... y agile. August 20, 2014
Rated 5.0 out of 5.0 by Great service Always satisfied when staying at this location. It's near many shopping and dining places. The suites are spacious and comfortable. The indoor\outdoor pool August 19, 2014
Rated 1.0 out of 5.0 by Falta Aire Acondicionado / Hotel Viejo Muy caliente el Lobby, pasillos y elevadores. El piso muy opaco y sucio. El hotel quedó viejo y le falta mantenimiento. August 18, 2014
Rated 1.0 out of 5.0 by bastante regular Hotel se siente viejo. Muy caliente el lobby, pasillos y elevadores. Los cuartos viejos y sillas muy usadas. No lo recomiendo. August 16, 2014
Rated 5.0 out of 5.0 by CAMA COMODA Y CLIMA PERFECTO LO UNICO QUE NO ME GUSTO PARA NADA QUE NO PUDE ACCEDER AL SERVICIO DEL WI FI August 13, 2014
Rated 5.0 out of 5.0 Excelente estancia Excelente hotel, muy buen servicio, precios razonables, muy buena atención. August 13, 2014
Rated 5.0 out of 5.0 by La ubicación del hotel y su servicio. El hotel está muy bien ubicado, el personal es atento y la pasamos bien. August 12, 2014
Rated 5.0 out of 5.0 by COMODA Y EXCELENTE SERVICIO ME ENCANTA QUEDARME EN ESTE HOTEL POR SU EXCELENTE SEVICIO Y CORTECIA DE EL PERSONAL. Y APARTE EL EXCELENTE LIMPIEZA Y COMODIDAD EN LAS HABITACIONES August 11, 2014
Rated 5.0 out of 5.0 by EXCELENTE ATENCION ESTUVE VARIOS DIAS PERO DEPENDIENDO DE UN NEGOCIO FUE Q NO PUDE HACER RESEVA Y UNA SRITA. ME OFRECIO UNA SUITE Y ME LA PASE MUY BIEN, Y CON DESCUENTO POR SER MIEMBRO IHG. TODO EXCELENTE. SOLO EL DESAYUNO, QUE NO ES MALO PERO LO PODRAN MEJORAR. August 10, 2014
Rated 5.0 out of 5.0 by Estadia en Holiday Inn Express and Suites McAllen Me gusto mucho el acomodo en el area de oficina, pude avanzar en mi trabajo manteniendo contacto con la television de esa area. Y a la hora de dormir pude disfrutar de un relajador suneo. La cama asi como almohadas pudo lograr eso en mi. Solamante al llegar tengo que decir tuve dificultades ya que no hay senalamientos al exterior para indicar como llegar al edificio "B" trate de entrar por una puerta lateral y no pude hacerlo, tuve que regresar y a una temperatura de 100 grados fue algo frustrante. August 4, 2014
Rated 5.0 out of 5.0 by Excelente servicio Muy buen hotel con excelente hubicacion y servicio de parte de su personal July 30, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations! Holiday Inn Express obviously is not a Deluxe Hotel chain, so for what was needed and payed, they Exceeded our Expectations! July 30, 2014
Rated 4.0 out of 5.0 by Excelente Ubicacion El Hotel esta muy bien ubicado. El personal del hotel es muy amable y tienen un servicio excelente July 29, 2014
Rated 5.0 out of 5.0 by muy comoda, y atencion del personal excelente La atencion del personal, habitacion, desayuno y la piscina estuvieron excelente, recomiendo el hotel para convivir con la familia July 28, 2014
Rated 4.0 out of 5.0 by Fair Clean Overall the hotel is good, just that my bed sheets were not changed in 5 days. July 27, 2014
Rated 3.0 out of 5.0 by Nice place with poor service. This is a nice hotel that's poorly run. I've stayed many times there's always been so-so service. This time there were no wash cloths in the room and none were sent up when asked for at the front desk. There airport shuttle service makes you wait 20 -30 minutes for pickup EVERYTIME. The hotel is 5 minutes away. I call and they always say they'll be there in 5 10 minutes. Never happens. I've waited as much as 1 hour for pickup once. The air conditioner in the room sounded like a freight train. I had to run it because it was 80 outside at night. Otherwise its great. The rooms are usually clean. The breakfast is the standard Holiday Inn fare but they have almost all the items out every morning (omelets, scrambled eggs, sausage and bacon, etc. all out every day). July 26, 2014
Rated 5.0 out of 5.0 by Excelente servicio y atención Excelente atención, gran servicio e inmejorable ubicación...!!! July 24, 2014
Rated 4.0 out of 5.0 by mcallen es un hotel perfectamente ubicado cerca de todo, con buenas instalaciones July 24, 2014
Rated 3.0 out of 5.0 by Hotel survey Overall the hotel was nice. Once again only disappointed that my room did not get cleaned in a timely manner. The bathroom needed some cosmetic repairs but other than that it was a very great stay. July 23, 2014
Rated 4.0 out of 5.0 by Great facility This hotel prides itself with a maintaining a great appearance and excellent customer service. The staff goes out of their way to make sure they attempt accommidate your needs. I have stayed here several times in the past couple of years, probably once a month for a duration of a week at a time. The parking lot is secure with a guard at night, and the rooms are excellent quality. Probably the only complaint I could come up with is that the beds are a little uncomfortable. July 23, 2014
Rated 5.0 out of 5.0 by Excellent Value for the Money I stayed at the Holiday Inn Express at McAllen (Airport/La Plaza Mall) for 5 days starting 4/14/14. Very neat & clean, comfortable bed, great on all services, good swimming pool (I saw kids having a blast, I wish I could join them) and good breakfast. The hotel van not only gives airport service, but anywhere around nearby, whether you want to shop, dine or visit some place. Front Desk is very helpful. I definitely will stay there, whenever I visit McAllen. July 22, 2014
Rated 5.0 out of 5.0 by Great service and excellent experience! First off I would like to thank the staff at the front desk, house keeping, maintenance personal and Brenda the hotel manager for making my experience at the Holiday Inn a great one. Spent a month and a half here and everyone went out of their way to make it a pleasant and enjoyable stay. The rooms were clean, pool was heated indoor and out door. The breakfast was really good and complimentary. Most important was all the staff was great and accommodating. Highly recommend the hotel if you are ever in McAllen or surrounding area. Thank you July 22, 2014
Rated 4.0 out of 5.0 buen hotel mi estancia con mi familia fue muy placentera nos hagrda usar los hoteles de holiday inn por su comodidad y por que esta localizado cerca de centros comerciales. July 22, 2014
Rated 5.0 out of 5.0 by Best Bang for the Buck! This particular Holiday Inn Express was very clean, in a great location, and very reasonably priced. I have already recommended it to many of my colleagues. The King Bed-Suite was very reasonably priced and very comfortable. I slept like a rock and I loved the automatic pancake maker in the breakfast room. The selection of breakfast items was very generous, good and included in the price. Coffee could be a bit stronger but I have had far worse at much more expensive hotels. My only recommendation is to add a much stronger coffee brew to the selection and don't be shy with the amount of coffee grinds used in the filter. July 19, 2014
Rated 2.0 out of 5.0 by Not for Elite customers Zero recognition for Elite Customers, very dated hotel. July 14, 2014
Rated 5.0 out of 5.0 buen hotel buen hotel lo recomiendo es seguro y practico esta a la mano todo July 14, 2014
Rated 5.0 out of 5.0 by Good place to stay This is a good place to stay when visiting McAllen, you can relax after a shoping day. July 10, 2014
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