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Rated 4.6 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Great place for a quick getaway! My husband and I recently stayed in a jacuzzi suite for a quick weekend getaway. The room was nice and clean and they even stocked the room with sparkling apple cider and champagne glasses to start things off. Great location and friendly staff are just a couple of the many reasons we will definitely be coming back again. February 27, 2014
Rated 5.0 out of 5.0 by Service above and beyond the call of duty! We have stayed in this same room often and reported a light out over the table in Dec./2013. We reported it 3+ times and still found it "out". Last week,Caitlin, at the front desk, solved our problem. She brought down a ladder herself and a new bulb. To all our surprise, we found the fixture had ONLY one low watt bulb, making it very hard to read at the table. She changed to a higher watt compact fluorescent, which required skill in adjusting the length of the threaded bolt that held on the cover, to accommodate the larger bulb. Voila! It was much better. Thanks again, Caitlin! PS Would sure love a magnifying mirror in the bath for us Senior Citizens! This Holiday Inn and the breakfast is much appreciated for quality! February 15, 2014
Rated 5.0 out of 5.0 by Great Employees We stayed here for Valentines. We only live a mile and a half away. ALL of the staff are great !!! It was very quiet. The housekeeping staff do a great job on the rooms. The rates were great we had a hot tub in our room oh so relaxing. Nice pool and they keep the area clean. The lobby is beautiful ! And you are greeted the minute you walk in, which is very cool. February 12, 2014
Rated 2.0 out of 5.0 by Nice Property, terrible service Hotel is physically in nice condition. Unfortunately the night staff tried to change my rate from my online reservation as I checked in. Absolutely appalling behavior. It took a call to the GM at home. During the call, the front desk clerk innacurately described our situation, in order to fit her needs. This resulted in her telling me that "this time" they would honor the rate. Unbelievable. I am a frequent traveller and I have NEVER had this happen, let alone had the hotel not apologize-but rather make it look like they did me a favor. *note, two years ago, same hotel, they refused to check me in until I went back outside in the driving rain and got my exact license plate #. January 1, 2014
Rated 5.0 out of 5.0 by Heart of the Redwoods Lodging in the heart of the Redwoods can become very costly. HIE offers an affordable option with the quality and consistency I expect from HIE. I have stayed at this HIE three years in a row and wouldn't even consider going anywhere else. This area, Fortuna, Eureka, Arcata, McKinleyville, and Trinidad, offer a variety of restaurants and food that will leave you pleasantly surprised. Take time to research before you arrive. There are plenty of local breweries and even some wine tasting rooms. Plan to spend a few days in this area, exploring the redwoods, the communities, the shops, and the restaurants. You will not be disappointed. January 1, 2014
Rated 5.0 out of 5.0 by Bike Rentals Friendly staff, nice & clean rooms. Rent a bike & check out the Hammond Trail and the Scenic Drive in Trinidad! (Or just get lost like I did one day...) December 30, 2013
Rated 5.0 out of 5.0 Real and charming While many Holiday Inn Express hotels are gaudy, cold and plastic, this Holiday Inn Express is warm, cozy and charming. I am always looking forward staying at the McKinleyville Holiday In Express. December 23, 2013
Rated 5.0 out of 5.0 by Great hotel for travellers Visitors from Australia. We are travelling up the coast from Los Angeles to Whistler. We have stayed a few Holiday Inn Express and found them very convenient. The front desk staff at Arcata were particularly helpful in recommending a great place to eat. The Hotel was full of Christmas spirit, the decorations were lovely and my 3yr old paticularly enjoyed the rocking horse while teenagers loved the pool.Breakfast makes get on the road that much quicker. December 21, 2013
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