Rated 4.6 out of 5 by 228
Rated 2.0 out of 5.0 by Mike3187 Nice Property, terrible service
Hotel is physically in nice condition. Unfortunately the night staff tried to change my rate from my online reservation as I checked in. Absolutely appalling behavior. It took a call to the GM at home. During the call, the front desk clerk innacurately described our situation, in order to fit her needs. This resulted in her telling me that "this time" they would honor the rate. Unbelievable. I am a frequent traveller and I have NEVER had this happen, let alone had the hotel not apologize-but rather make it look like they did me a favor. *note, two years ago, same hotel, they refused to check me in until I went back outside in the driving rain and got my exact license plate #.
January 1, 2014
Rated 5.0 out of 5.0 by C&C_San_Diego Heart of the Redwoods
Lodging in the heart of the Redwoods can become very costly. HIE offers an affordable option with the quality and consistency I expect from HIE. I have stayed at this HIE three years in a row and wouldn't even consider going anywhere else.
This area, Fortuna, Eureka, Arcata, McKinleyville, and Trinidad, offer a variety of restaurants and food that will leave you pleasantly surprised. Take time to research before you arrive. There are plenty of local breweries and even some wine tasting rooms.
Plan to spend a few days in this area, exploring the redwoods, the communities, the shops, and the restaurants. You will not be disappointed.
January 1, 2014
Rated 5.0 out of 5.0 by MDEMD Bike Rentals
Friendly staff, nice & clean rooms.
Rent a bike & check out the Hammond Trail and the Scenic Drive in Trinidad! (Or just get lost like I did one day...)
December 30, 2013
Rated 5.0 out of 5.0 Real and charming
While many Holiday Inn Express hotels are gaudy, cold and plastic, this Holiday Inn Express is warm, cozy and charming. I am always looking forward staying at the McKinleyville Holiday In Express.
December 23, 2013
Rated 5.0 out of 5.0 by Bisho49 Great hotel for travellers
Visitors from Australia. We are travelling up the coast from Los Angeles to Whistler. We have stayed a few Holiday Inn Express and found them very convenient. The front desk staff at Arcata were particularly helpful in recommending a great place to eat. The Hotel was full of Christmas spirit, the decorations were lovely and my 3yr old paticularly enjoyed the rocking horse while teenagers loved the pool.Breakfast makes get on the road that much quicker.
December 21, 2013
Rated 5.0 out of 5.0 by Sojourn Visit the Redwoods
Our stay here was superb. The facilities are fantastic. The staff is excellent. It is near the airport and close to the redwoods and the coast. We really enjoyed our stay. The TV was not working and within 5 minutes of my call, someone arrived, diagnosed the problem, fixed it, and left. The speed of it all kind of made my head spin. Breakfast started early in the morning since they serve the airport (4:30 as I recall). We were driving this trip, but now we know we can use the airport and enjoy more this area has to offer while staying at a superior quality hotel.
December 20, 2013
Rated 5.0 out of 5.0 by Susan67 Good Decor, Large Suite, Cozy
Hands down this is one of the best HI Express I have stayed in. The room furniture and decor were welcoming as if I was in a condo versus a hotel. The bed was very comfortable. I am a light sleeper and I didn't hear any noise even though the hotel was fully booked. A comfortable space in the lobby includes a fireplace. The staff were friendly and helpful.
December 14, 2013
Rated 5.0 out of 5.0 by makr Great for a Family Visit
We are very happy with our visit, everything was perfect. Everyone who works at the hotel was kind and helpful. Everything was clean. We had a few extra family members decide to stay and the hotel staff was very accomodating. Everything was clean, though we were very messy. Staff was helpful by bringing in an extra bed, linens, and even tableware. We loved the Christmas decor too!
December 10, 2013
Rated 3.0 out of 5.0 by PHCm you can do BETTER for that price!
everything was very nice ...except for the most important things!The things you really need at a hotel===the pillows were lumpy and the mattresses were lumpy and squeaky also
with such a nice place , I was shocked...I would have expected NICE beds like the hotel with the "heavenly beds" (best beds ever!) ... you can do a lot better as a hotel with that price---a hotel should have REALLY nice beds and nice pillows .That is what you stay at a hotel for...to sleep!!
Everything else was nice,
December 5, 2013
Rated 5.0 out of 5.0 by JeffTheLocksmith A nice place to sleep on your coastal road trip.
We stayed one night here on our trip up the coast. It is a nice clean place to rest your eyes after a long days journey. We always enjoy Holiday Inn Expresses pools and hot tubs and this was no exception.
December 1, 2013
Rated 5.0 out of 5.0 by nasalroad Fantastic yet again!
Great stay with really great staff!! thanks to you all for you hard work and wonderful smiles!
November 25, 2013
Rated 5.0 out of 5.0 by WOUparent Enjoyable stay!!
We got a good rate at Hotwire.com. My wife was impressed with the quality of the room and amenities. I especially liked the complimentary (hot) breakfast. I enjoyed eggs with sausage and bacon, fruit juice and some toast (great coffee!). It was a great way to start the day. We enjoyed seeing the redwood forest in the area. It was a memorable trip for us. Thanks!!
November 20, 2013
Rated 5.0 out of 5.0 by Livie30 Great Room
This hotel is located by the McKinleyville Airport. The location seems remote because it is not in town, but you are only a couple of miles from town. The lobby and breakfast area are cozy. My room was sizable and nicely decorated. The bed was comfortable; decor nice and the room was clean. It would have been great to have a nice restaurant on the property, but I would definitely stay here again.
November 19, 2013
Rated 5.0 out of 5.0 by TwoReinwNds Wonderful stay!
We had a wonderful 2 night stay. The room was spacious and comfortable, the breakfast was better than any other hotel we've stayed at, the lobby had local art work and a comfortable fireplace area.
November 10, 2013
Rated 4.0 out of 5.0 by Rebel2Dad Business Trip to Eureka
Great place to stay. Overall experience was good. My only complaint was the poor drainage of the shower/tub. Staff was super friendly and helpful. If you're up in the Eureka area and need a place to stay, make it here at the Holiday Inn Express McKinleyville.
November 10, 2013
Rated 5.0 out of 5.0 by TRocker Holiday Inn Mckinleyville
We always have a great experience at this hotel. Thank you for a wonderful time and relaxing stay. Your staff is awesome!
November 7, 2013
Rated 5.0 out of 5.0 by a1234 Great - my favorite HI express
This is a great hotel. It is a nicer than average facility, but the great part about it is the workers. I don't know if you get better people in a small town, or if people care more because there are not as many jobs in this area, but it just seems like everyone is trying to do whatever extra they can to make it nice for the guests. This is not a place where the staff is just shooting to meet the minimum standards, they really are good. From housekeeping to the desk help, they all seem to be doing little things to try to make this the best hotel they can. They even have implemented improvements (that I have not seen at any other HI express) on the (typically tired and low quality) HI express breakfast. They mix peppers in those omelet things and don't use as much cheese as the standard recipe. 100% better. Also, unlike most hotels, some of the same people are here year after year. I've been coming here about 2x per year for about 5 years..there are some new faces, but many that I recognize. They actually care here..This is my #1 HI express.
November 4, 2013
Rated 5.0 out of 5.0 by AKTravelingfool Clean, Comfortable and Friendly Staff
I have been staying here off and on for business over the past couple of months. What makes me come back to this hotel is the cleanliness of the hotel, the spacious rooms & work area for doing paperwork, the very comfortable beds and the very friendly staff greeting you with a smile no matter how early or late it may be making you feel right at home.
November 2, 2013
Rated 5.0 out of 5.0 by Lorenzo92 Stayed 2 extra nights
We originally planned on staying one night. We were so pleased with the service and location we extended our stay to three nights.
October 29, 2013
Rated 2.0 out of 5.0 by Sherrilynn I got the worst room in the house -- I hope
Even though I am a Platinum member I got the room above the reception desk, therefore I got no balcony, no view, and internet service was bad. When I called in about the bad internet service, found out that my room is known to have the worst service. There where people there on business, leisure and other that where staying one night. Out of all of these people who should get the room with KNOWN worst internet service a platinum member staying 5 night who is there on business.
The hotel staff never said hi to me when I entered, which I thought was very unkind, unfriendly and showed me that they were unhappy with their jobs, we are in Humboldt county, not NY city.
October 21, 2013
Rated 2.0 out of 5.0 by 1Traveler72 ROOM READINESS & BREAKFAST SPACE
I called over 2 hrs ahead & when I arrived after 4PM, I was told the room was not ready "as the previous patron requested a late ck out" & it would be another 15-20 min. Since your ck out time is 11 AM I have never heard of someone staying until 3:30-4 PM to ck out. Nevertheless. I checked in. My husband & I decided pass the time & to take a drive & ended up eating dinner early. When we arrived back at the hotel pver 2 hours later, I was told the room was ready & that they had "called the phone number listed - my home number - to let us know the room was ready - DUMB or what!!!!!!!!!!!!!!!!!!!!!!
I also heard on ck in that there was a wedding party here that night but that they would be eating breakfast with their own buffet in a separate room - THIS WAS NOT THE CASE. They took over the breakfast space & food & definitely added to the noise & confusion level. I know they paid for their rooms, etc BUT to take over the area, etc was unconscionable.
October 18, 2013
Rated 5.0 out of 5.0 by nanl Nice Holiday Inn Express.
Great location and well maintained. Spotless. Staff extremely friendly and helpful. Very quiet. Accommodated our requests with a smile.
October 17, 2013
Rated 5.0 out of 5.0 by window777 Fantastic hotel!
This hotel has an amazing staff! They were helpful, kind and went out of their way to make our stay amazing. The building feels like a big lodge. Very homey and comfortable. The rooms were larger than normal and comfortable as well. I would definitely stay at this hotel again in the future!
October 17, 2013
Rated 5.0 out of 5.0 by Scott23 Great room and great service
Our family (including 3 young children) stayed here as we were on a cross-country road trip. I opted for the king suite because it was only a few dollars more and we needed a little extra space for our children. When I spoke with the hotel staff and told them that we were traveling with young children they made sure to reserve us a suite with a hide-a-bed and had a crib for our youngest available. The room was very well appointed and the beds were very comfortable. Breakfast had a good variety, though healthy options were still limited to oatmeal, bananas, and apples. I was surprised to see an automatic pancake maker instead of the Belgian waffle irons that are so ubiquitous at 3 star hotels and other patrons appeared to enjoy it.
October 12, 2013
Rated 5.0 out of 5.0 Very Nice
Our stay was a pleasant one, thanks to the comfort, convenience, and excellent customer service this hotel provides. We will definitely choose to stay in this hotel again the next time we visit the area. Highly recommended.
October 9, 2013
Rated 5.0 out of 5.0 by Scubabets Great location, clean and comfortable
Stayed here for two nights on business. Room was clean and spacious. Even had an ocean view! Bed was extremely comfortable! Very quiet location. Staff go out of their way to accommodate guests. Made excellent recommendations regarding restaurants!
October 6, 2013
Rated 5.0 out of 5.0 by ginamae Thanks, and we enjoyed our stay!
We enjoyed staying at Holiday Inn Express in McKinleyville. The beds are extremely comfortable, and the towels and bed linens were better than average, so...thank you! it was nice to have the refrigerator and microwave in our room, and coffeemaker too.
I have to eat gluten free, so I checked with the server in the breakfast area regarding the ingredients in the eggs and sausage. They keep a binder with pages of served items and what they contain, so that was incredibly helpful - and yes, those items are GF.
October 4, 2013
Rated 5.0 out of 5.0 by robert1941 good experience
friendly staff, high quality room, excellent value, free wi-fi
October 2, 2013
Rated 4.0 out of 5.0 by MikeMike68 Good Location
Never had to drive too far to get to some awesome places/hikes
September 30, 2013
Rated 5.0 out of 5.0 by ATcincy Convenient to airport and Redwoods Parks
This hotel could not have been a more convenient location for our final stay in California/Oregon. My husband and I were here for a wedding in Oregon and decided to make a vacation out of it by visiting the Redwoods parks and coastal towns. Because we were travelling from Medford, Oregon on our last day, we wanted to be close to the airport for our early flight home the next day. this was our main reason for choosing Holiday Inn. The Holiday Inn was the nicest hotel we stayed in while on our journey. The room was spacious and offered a lot of amenities of which we were not able to take full advantage due to our short stay. If you are just visiting the Redwoods and towns on the northern coast, this hotel could easily be your home base as it is relatively close to everything.
September 27, 2013