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Rated 4.6 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel. Been there several times over the last year and the staff and the property has been great. Would recommend. May 22, 2013
Rated 5.0 out of 5.0 by Everything was great! Just returned from a driving trip down the Oregon & Calif coast. Stayed at all HIE 's and this was the best one....clean, comfortable, great staff.....will return!! May 18, 2013
Rated 4.0 out of 5.0 by Clean hotel, great staff Nice hotel with a very nice staff. Rooms were nicely decorated and comfortable. I always appreciate a fridge and microwave. Staff was friendly and willing to give helpful info about things around the area. Would stay here again. May 11, 2013
Rated 5.0 out of 5.0 by always the best choice in the area! been staying here for decades and always find this to be the very best place to stay in the Arcata area. staff is always great, helpful and very friendly...they actually remember me from year to year... I have suggested this over the years, but will try again....Natural diets are very popular now, why not provide organic breakfast items? April 30, 2013
Rated 5.0 out of 5.0 by Worth an extra drive I stay in the area once a week, and though McKinleyville is and extra 10 minutes or so drive, it's way better than staying at the alternatives. The staff is excellent. The only thing I wish for is that there were more food options within walking distance. But I order a pizza to be delivered every time and I'm good to go! April 25, 2013
Rated 4.0 out of 5.0 by Will stay again. We stayed at this hotel as my son was visiting a local college. I would not hesitate to recommend or stay at this hotel again. The staff was very friendly and professional. They even helped my son to find a place that would provide pizza to the room as he was not feeling well and did not want to go out to eat. They even made him an additional batch of cookies so he could have warm ones. The facility and room were nicely maintained. Thank you for the exceptional service. April 25, 2013
Rated 5.0 out of 5.0 by Great place to stay. I stayed one night during business trip and this was simply the nicest Holiday Inn Express I've ever stayed at. The staff was courteous and very helpful. The property was immaculately maintained. Overall, an excellent value. April 24, 2013
Rated 5.0 out of 5.0 by Outstanding Staff The front desk personnel I felt were outstanding. They were very Pleasant and friendly. they answered all my questions cheerfully and were very helpful. April 20, 2013
Rated 5.0 out of 5.0 by Vacation We had no problem with our room or the staff during our stay. April 16, 2013
Rated 5.0 out of 5.0 by Excellent all-around. I would *highly* recommend. Everything was just perfect, and I am quite picky about hotels. Kudos to management and staff. April 10, 2013
Rated 5.0 out of 5.0 by Great Service Sean at the front desk was very helpful, check-in was a breeze. Emily who takes care of the breakfast area should get a raise! She was not only on top of filling up and replacing emply trays...she was very nice. Both mornings we were there the breakfast area was PACKED...She did an excellent job. April 9, 2013
Rated 5.0 out of 5.0 by Great stay This was our second visit to the hotel, for a total of 4 nights and we loved it, very clean, wonderful staff and a great breakfast. The staff is amazing, very helpful. Was welcomed warmly and wasn't harassed about my service animal. they welcomed her as well. I feel at home when staying at the hotel. is the only hotel I will stay out when traveling in that area. April 5, 2013
Rated 5.0 out of 5.0 by Good to stay while in Northern California We were traveling the Northern California and book this hotel on the route. We arrived in the middle of the night and the staff make us felt very welcoming. The next day when we have our breakfast we forgot the breakfast hours in over at 10:00 and we were late and they keep servicing us. Thank you. March 27, 2013
Rated 4.0 out of 5.0 by Great staff, nice hotel. Stopped here on our way from San Fran to Portland. The staff was very friendly when we checked in, recommending some local restaurants to us. We were upgraded to a suite for being a platinum member. The suite was in the new addition area of the hotel, which was a little bit of a walk from the elevator. For the rest of our stay, we used the stairs right by our room for easy access to the car. The suite was new. One thing I liked was the shower door, which was designed to keep water from getting on the bathroom floor. This is a problem I tend to notice at other hotels that only have a curtain. My wife and I used the pool and fitness center. The ellyptical was a little squeaky, but they had weights and a bench, which isnt always the case with HIEs. The breakfast selection was above average. The hotel location was close to the airport and was very windy both days that I was there. I'm not sure if that was just the time of the year (March) or that the location gets a lot of wind. I would stay here again if I'm ever back in the area. March 24, 2013
Rated 3.0 out of 5.0 by I'm watching a decline I stay at this hotel 30-0 nights a year. This latest stay was a surprising disappointment that appears to be becoming a downward tread. As a former hotelier I see it clearly. Nip it in the bud now would be my suggestion. Front desk is consistently well handled however this stay was rougher than most. It may be understandable that the hotel was experiencing internet issues out of your control. Initial room assignmnet was a disaster. The room reeked of cannibus smoke despite this being a non-smoking hotel. It was coming from the ajoining/connected room. The room reassignment went smooth nowever the room needed attention. There was a lft over beer can and a large pink box approximately 2'x3' from a barbie doll toy that had been left in the room. This oversight makes the quest be concerned about other ares of overlooked cleaniiness. The hot tub badly needed attention. Upon notification the staff responded but to was far too late to save the experience. The oder made the pool unusable. Why should a guest need to tell you tell you that the water is yellow/green. The breakfast was the usual. Is there any chance of getting a non-pork meat entre? Many facilities I stayare now offering turkey sausages with the pork. Bottom line: not many other options in the area however I am looking forward to the new HIE in Eureka. Excellent staff that just needs more supervision/follow-up. March 22, 2013
Rated 5.0 out of 5.0 by Welcome on the North Coast One of the nicest Holiday Inn Express locations that we've stayed at. And we've stayed at quite a few across the country. Halfway between Eureka CA and the Redwood National Park it's convenient to both. March 14, 2013
Rated 5.0 out of 5.0 by Excellent stay I stay here once a month while I'm in town for business. My stays are excellent. Your staff is exceptional! March 5, 2013
Rated 5.0 out of 5.0 by Great hotel I traveled to Eureka for business and had a very relaxing and enjoyable stay at HIE. Jade was very welcoming and kind during the check in process. She even gave me a goody bad for priority members with two bottle of water and chex mix. Not all HIE properties do this but it is greatly appreciated when they do. February 24, 2013
Rated 5.0 out of 5.0 by Great location and value We stay here every time we visit the Arcata/Eureka area. Very consistent high quality service and rooms. February 22, 2013
Rated 5.0 out of 5.0 by Blown away! Evening staff when we showed up without reservations were extremely nice and helpful. Made us feel right at home after a long drive. Can't say enough about your staff. If every hotel were so lucky travel would be much more enjoyable. February 14, 2013
Rated 5.0 out of 5.0 by Very nice place I would like to say that from when i checked in the staff was very nice and helpfull they recamended at great place to eat and asked what else they can do for you . The pool and spa area where very clean, the inside Hall area was very clean , Just a very nice Hotel and staff when i come back to Eureka this is the place to go. January 23, 2013
Rated 2.0 out of 5.0 by Old Food - Yuk!!!!! The room and accomodations were what you would expect from HIE; however, the food in the breakfast bar was old and not fit to eat. The milk was warm and sour (even though the expiration date was not past). I tried a second container of milk with the same result. The hard-boiled eggs were tough and old. I have a relatively strict diet regime, and there was nothing for me to eat outside of a banana. I had to purchase lunch elsewhere, thereby reducing the overall value of the stay. I think the refrigerator for the milk and eggs was defective and only partially cooling the food inside. It should be checked to see that it is working properly or if the temperature setting is wrong. January 22, 2013
Rated 5.0 out of 5.0 by Needed support during our move to Eureka I am most grateful for the experience that we had in our stay at the HIE in Arcata...My wife and I recently purchased a home in Eureka, and had to stay in the hotel while waiting on delayed closing..It was as close to home as we could have expected..We felt secure, the breakfast and amenities were awesome, and the staff was always helpful, better than average...I will highly recommend this hotel to anyone who comes to see us, or is in the area visiting...Thanks for the good experience... January 16, 2013
Rated 4.0 out of 5.0 by Wonderful Lobby! This Holiday Inn Express had the best lobby we have ever seen. And it was "decked-out" for the Christmas Holidays. The folks there did a wonderful job with the decorations. We were able to walk to the IN&OUT Burger place which was fun! I would be happy to stay there again! January 4, 2013
Rated 5.0 out of 5.0 by First class for Humboldt My wife and I utilized the hotel for a date night. As local residents, we are aware of sub-standard 20th century accommodations in our local area (Eureka, Arcata). The Holiday Inn Express in McKinleyville has always been professional, clean and hospitable. In particular, the night we stayed, the staff was very helpful in setting up a courtesy shuttle to a local casino restaurant. Last, but not least- the hotel was clean.. January 3, 2013
Rated 5.0 out of 5.0 by Comfortable and Cosey We really enjoyed our staff. The Christmas decorations were wonderful. January 3, 2013
Rated 4.0 out of 5.0 by Excellent find Have been staying in Arcata for many years and this was our first stay at the property. Hidden gem very clean. January 3, 2013
Rated 5.0 out of 5.0 by Love This Hotel!! We love this Hotel. Beautifully decorated, clean, comfortable. Great indoor pool and hot tub. Great breakfast. with big variety to please all. We always stay there during Christmas time to fly out to Hawaii and it is amazing the Christmas decorations the fireplace the cozy atmosphere. Staff always very friendly and helpful. Stay and Park, we leave our car and they shuttle us to the airport and when we return take us back to our car. Great service!! January 2, 2013
Rated 5.0 out of 5.0 by Experience on 12/27/12-12/28/12 Everything went very well. The staff was excellent. January 2, 2013
Rated 5.0 out of 5.0 by Exceptional We stayed on two separate nights as we traveled to and from San Francisco. Both nights were exceptional and we were thrilled that the breakfast was served at 4:30 AM and allowed us to get on the road early. January 2, 2013
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