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Rated 4.9 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by Outstanding service and very friendly staff. Room was small but comfortable. The cleaning crew were always willing to help with anything you needed. We loved the breakfast choices. There was a "cocktail hour" for $.25 a drink! Amy was the hostess and she was wonderful and always made sure that you were satisfied with anything food related. My husband and I couldn't do the outdoor things that we had planned because of nasty weather, so we used the indoor pool frequently. It was very clean! We will definitely stay here again if we are in the area. August 18, 2014
Rated 4.0 out of 5.0 by Delightful staff Both the front desk and cleaning crew were friendly. The pancake machine was really cool--the kids really enjoyed it. August 18, 2014
Rated 5.0 out of 5.0 by Great service Wonderful check in experience. Friendly stuff and greeted with free soda/water, popcorn, cookies and happy hour. August 18, 2014
Rated 5.0 out of 5.0 by Great staff, great room This hotel was reserved by the Holiday Inn Express desk clerk in Erie for us because there were no rooms in town and this was the closest accomodation available (35 iles). The staff was wonderful when we arrived, offering cold beverages, and mentioning that the nearby restaurants were still open for a little longer that evening. The internet was exceptional, better than many other hotels. August 17, 2014
Rated 5.0 out of 5.0 by Great service and focus on the small stuff. We picked this location because it was convenient to our travels and really had no expectations. Simply put, we were blown away. Every member of the staff was great. Lots of focus on the little things - candy dishes, stuff for kids, more than enough towels, upgraded toiletries, exceptional breakfast, evening snacks, nice pillows, and solid wifi. For a family, this was a great hotel because of the toys, coloring pages, and snacks. While I was traveling with family, I'd gladly stay here on business because of the great staff, great breakfast and amenities. It's not a 5 star hotel, but it's the nicest non-5 star hotel I've stayed at over 100 hotel nights in the last year! There is a clear focus on people in their approach. Everyone we encountered was pleasant, eager to help, and just downright friendly. They delivered on pretty much anything and everything you could ever want from a hotel. August 16, 2014
Rated 5.0 out of 5.0 by Awesome Staff The Inn is very good, not new, but very good. The Staff should be your "Benchmark" for your business. They were exceptional. August 16, 2014
Rated 5.0 out of 5.0 by Excellent This hotel was modern and clean and we will definitely stay here again. The breakfast was great and Amy the food service lady was AMAZING!! This hotel is a good value. August 13, 2014
Rated 5.0 out of 5.0 by Best HI Express I've stayed at I travel a lot for business, and have stayed at many HI properties. This is definitely the best one I've stayed at. For the most part a hotel is a hotel, but I stayed here last here, and came back because of the staff and the little extras that most hotels just don't have. I will definitely stay here every time I'm in the area. August 13, 2014
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