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Rated 4.9 out of 5 by 349 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service RITA was amazing. She checked us in. She was knowledgable, polite and oh so energetic. Her customer service skills were exemplary. We have always had comfortable beds, very clean rooms and when ever possible choose Holiday Inn Express to stay at. The only concern was at breakfast early in the morning the staff member working the breakfast area was lovely and always busy restocking and tidying. Another staff member came in, was loud, talked WAY too much, laughed loudly and was obviously making the other breakfast staff person feel uncomfortable. She talked about a shopping spree she just went on, about another person that she obviously did not like much.This loud one then approached each table and asked every table the same questions and moved on. She was just too much and very robotic with the customers. I realize this is a one off and that Holiday Inn Express is always a great place to stay. March 25, 2015
Rated 5.0 out of 5.0 by Super staff We stayed here for my daughters birthday, the staff was so nice to bring her a muffin, candle and a little gift bag. Then my son wore his phone into the pool, the kitchen didn't have rice so they ran out to get him some. I can't say enough nice things about this hotel. We will be staying again, soon. A little home away from home. I was also supposed to get rewards, unsure how to find out how many I have or got for that stay. March 24, 2015
Rated 5.0 out of 5.0 by great hotel my first trip away from home after my heart attack. I was there on business trip and the staff showed great concern for my health and well being. it made my first overnight trip relaxing THANKS TO THE STAFF!!!! CHIP March 21, 2015
Rated 5.0 out of 5.0 by Top of the List of Hotels Went to see son at Allegheny College. Hotel was great,pool and whirl pool nice and warm. Great breakfast, Did not have to go out for supper, had soup, cookies and ice cream free at the hotel and pop corn for late night snack . I asked for a newspaper and they were out, but they went out and bought me one and delivered it to me by the pool!. I will be staying there again. March 17, 2015
Rated 4.0 out of 5.0 by Friendly Staff Staff was very friendly upon check-in and during the stay. March 16, 2015
Rated 5.0 out of 5.0 by Flawless This hotel exceeded my expectations. I've already booked my next stay. March 16, 2015
Rated 4.0 out of 5.0 by Toilet size The toilet seat in Rm 212 was unnecessarily small. Too small to be comfortable. Because of the need to open door, there are restrictions, but there is room for a seat much larger than what is there now. March 16, 2015
Rated 5.0 out of 5.0 by Excellent hotel Very pleasant staff. Well maintained property. Free popcorn and cookies in the evening plus a good free breakfast made my stay all the more enjoyable. March 15, 2015
  • 2015-03-28T10:19:43.850-05:00
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