Rated 4.9 out of 5 by 100
Rated 5.0 out of 5.0 by Larry24 Service Excellence
We arrived about an hour before check-in time on Friday August 9, 2013. We were in the area to attend a wedding at Conneaut Lake. We asked if we could check-in early to freshen up a bit prior to leaving for the wedding. We were accommodated and it gave us a little break. We were most impressed by the excellent customer service skills of the entire staff - from the front desk staff to the cleaning personnel and staff in the breakfast area. All were genuinely accommodating and friendly. They certainly made our stay a pleasant one. Kudos to the manager and the entire staff - the kind of customer service we experienced is no accident.
August 16, 2013
Rated 5.0 out of 5.0 by Itsanice Little Things
It's all in the details, little perks like soup, ice cream, pop or water.
Right down to the juice selection at breakfast, I will go back to this location, Friendly service, anticipated my needs and surpassed them, thank you.
August 10, 2013
Rated 5.0 out of 5.0 by 55Traveler Friendly staff and comfortable room
The staff was so friendly and helpful. We enjoyed our stay and would definitely return to this HIE.
August 9, 2013
Rated 4.0 out of 5.0 by BuzzJC Room size
My King Room was the smallest encountered in any mid-price hotel chain in over ten years. Have stayed here twice before and had a larger king leisure room. The first stay I was upgraded to a King Suite. As a long time priority Club member, there is some disappointment with my three night stay.
August 3, 2013
Rated 5.0 out of 5.0 by Lockel We will ALWAYS stay here when we are in town
Staff are so kind and personal. They make every effort to help us feel welcome and well taken care of. I will always choose Holiday Inn Express in Meadville when we are in town. We have stayed here several times, and so far, I haven't found a more personable staff.
Breakfast is awesome and evening snacks are available too!
Only weakness -- rooms with Kingsize beds are very small. Might prefer a room with 2 queens to have the extra space!
August 2, 2013
Rated 5.0 out of 5.0 by Idnil Fantastic
Love our stay at Meadville Holiday Inn Express. The staff is friendly and the breakfast is always wonderful! Thank you again, see you soon!
July 29, 2013
Rated 5.0 out of 5.0 by Levismom wonderful experience: room, staff, breakast
This was indeed the best hotel that we stayed in on our recent trip - staff were fabulous and helpful. The room was the best part of the experience - large and roomy - somewhat cozy for a lovely end to a long day!! Having amenities, such as the soup tureen, the cookies and the delicious breakfast also were a compliment to the hotel.
July 21, 2013
Rated 5.0 out of 5.0 by TheSnapper Just A Great Stay!
When I checked in, the staff made everything so easy. They recognized that I was a Rewards Club Member and helped me with all my questions about the area. The room was so clean and relaxing! I would recommend this hotel to anyone.
July 20, 2013
Rated 5.0 out of 5.0 by slrr Great service and nice atmosphere
I enjoyed my stay. The front desk had all my information and key cards all ready for me when I arrived. I arrived later in the afternoon and there was soup available for a quick meal (this was wonderful since I had been driving for 10 hours). The room was clean and comfortable. One minor con.. the service staff uses the same elevator as the guests, so it was crowded most of the day.
July 17, 2013
Rated 5.0 out of 5.0 by mom77 Wonderful stay
What a wonderful staff and great property. Everyone was very attentive and seemed to love their jobs--hard to find this level of service in this day and age. I would recommend to everyone and cant wait to return when we are back in the area next year.
July 11, 2013
Rated 5.0 out of 5.0 by LCastle2013 Excellent stay!
We stayed for a whole week while visiting family and friends. We arrived a bit early in the afternoon and they weren't ready for us to check in...no problem, we were early after all. When we came back to check in at the appropriate time we were still unable to check in due to a laundry malfunction that the housekeeping crew had been dealing with all day. The manager was quick to upgrade us to a suite for our inconvenience...which was really no inconvenience at all...equipment malfunctions happen! I can say that since we stayed for an entire week the suite added to our ability to be able to spread out and truly relax. Breakfast was great every morning. Our room was always clean and well stocked when we returned each evening. We have consistently stayed at Holiday Inns for the past few years and can honestly say we have always had a positive experience...Meadville included! Staff was great, hotel was clean in and out, the only place to stay in Meadville!
July 7, 2013
Rated 5.0 out of 5.0 Warm and Welcoming
We stayed in 3 different Holiday Inn Express properties on this trip (Port Clinton, OH - Meadville, PA - Batavia, NY) and the differences were striking. The staff at this HIE was warm and welcoming from the moment we came in the front door. It's a nice property, and I would recommend it whole-heartedly. A very pleasant experience.
July 1, 2013
Rated 5.0 out of 5.0 by Merellen GREAT SERVICE
We were very happy with the accomidations and the services! The pool was beautiful and the staff was so friendly and could not do enough for us. Our room was so nice and we could not have been more pleased! From the front desk staff to the housekeepers to the breakfast servers, we had EXCELLANT experiences. This is what hospitality is all about, your hotel is the perfect model!
Thank you for the lovely experience, we plan to book early for next years soccer tournament in hopes we can repeat the fun!
June 21, 2013
Rated 5.0 out of 5.0 by Craig109 Awesome Hotel!
Staff is GREAT! Terri, Karen and Jon do a great job of making my stay the best it can be. Service with a smile! Clean Comfortable Hotel. Great location for my business needs.
June 19, 2013
Rated 5.0 out of 5.0 by OtherLinda A Perfect Experience
I am delighted that I chose the Holiday Inn Express for my 50th Allegheny College reunion lodging, The room was large, the chairs comfortable, the bed well-appointed and sound, the bathroom spacious (we had a jacuzzi). Most of all, the staff was incredibly welcoming and helpful; our need were more than met. HIE made the reunion experience even more memorable. Thanks to all the Meadville staff!
June 18, 2013
Rated 5.0 out of 5.0 by wexvet Outstanding guest accomodations and courtesies
I had reserved four rooms for a weekend event. When we arrived the desk clerk quickly verified our reservations and explained the services available at Holiday Inn Express. We were all made to feel welcome and that the entire staff was prepared to make our stay most enjoyable, which they did. The rooms were clean and neat and the breakfast provided was well above what would be expected. We all enjoyed our stay and will return to this facility whenever we visit Meadville!!
June 14, 2013
Rated 5.0 out of 5.0 by Kangaroo Excellent, extremely friendly staff
Hotel was well maintained and clean. Don't think we've encountered a more friendly, helpful staff anywhere. Everyone we encountered from housekeeping to maintenance to front desk employees were wonderful!
June 4, 2013
Rated 5.0 out of 5.0 by CONNEAUTDAN OUTSTANDING SERVICE
WE ENJOYED THE MOST OUTSTANDING SERVICE WE HAVE EVER HAD AT ANY HOLIDAY INN PROPERTY. THE FACILITIES WERE EXCELLENT AND THE STAFF(FROM FRONT DESK TO MAINTENANCE,TO HOUSEKEEPING ) WENT OUT OF THEIR WAY TO MAKE US FEEL WELCOME.
THANK YOU HOLIDAY INN EXPRESS MEADVILLE !!!
May 30, 2013
Rated 5.0 out of 5.0 by TMCM Friendly Staff
The staff was great, very friendly and attentive. Breakfast had many choices!
May 20, 2013
Rated 5.0 out of 5.0 by Trackster Friendliness
EVERY member of the staff there was so friendly and so considerate! From check in, at a very late time; to the breakfast staff; to the check out experience!
If I ever get back to Meadville...definitely this is the place to stay!
May 15, 2013
Rated 5.0 out of 5.0 by Footballmom911 Graduation Weekend
Came to this hotel due to an accidential cancellation from another hotel in the area and I am sooo glad. The night and day staff seriously bent over backwards to make a horrible experience (arriving for graduation with no knowledge of cancelled room) to a fantastic experience. Staff was great and since it was graduation and not many rooms had to switch rooms the second night. The staff got a room ready super early so we had a place to put our luggage while at graduation and let us stay in our room until late morning to make for easier transition. Overall great experience. Clean rooms, great staff and super management!!
Will be back and will recommend to all coming to Meadville for Allegheny Football!! Go GATORS and thanks again!!
May 14, 2013
Rated 5.0 out of 5.0 by SCdocs Incredible Experience
We've been staying at HIE's for years and this one tops them all. We used reward points for our stay and were given a lovely King Jacuzzi suite. Staff went out of their way to make sure everyone was happy. There was a Manager's Cocktail Party (a first for us) that included meatballs, pasta salad, other goodies and 25 cent cocktails. The hostess was a delight and no additional supper was necessary. The dining room was full and everyone had a great time. The hot buffet breakfast was equally good. For cleanliness, value and service you can't beat this place.
May 14, 2013
Rated 4.0 out of 5.0 by Alleghenymom Great service in handling a problem.
My husband and I have stayed about 4 or 5 times at this hotel in the past and have been very pleased each time with the service. All of the little touches (soup, cookies, cocktails, water bottles, newspaper, internet, etc.) make you feel very comfortable and well taken care of when travelling. This stay was just one night and by myself.
I had a problem with the tv in my room in the morning after it worked fine the previous night. There was sound, but the screen was blank. I called the front desk and was told someone would come up, but had to call again. Someone then came right away, fixed the problem, and told me it was due to the fact that the hotel just got HDtv.
The tv continued to skip a little and when I mentioned it to the housekeeper as I was checking out of the room, she insisted that I receive a credit. We went down to the front desk and the manager(?) asked me how much of a credit I would like because she wanted me to be happy. I was shocked to be asked and requested a credit of $25. I felt much better that I received a good credit for my inconvenience. I left feeling very content and would absolutely come back again.
May 12, 2013
Rated 5.0 out of 5.0 by Hotel11 Great Service
I enjoyed my stay, the staff was nice and friendly.
May 1, 2013
Rated 5.0 out of 5.0 by dahkms The Greatest!!
Everyone and I mean everyone at this hotel is the best. As a platinum member I travel 24/7 and Meadville Holiday Inn Express is by far the greatest place I stay. I need to also point out Connie and Amy go above and beyond to make sure every stay is you best stay. They truly care about their customers and treat the Hotel as if it is their own business. When staying at other hotels you really miss the little things that they do that other hotels do not.
April 25, 2013
Rated 5.0 out of 5.0 by CanadianSnowbird Loved the welcome party!
Very warm and welcoming hotel as well as comfortable and outstanding service. We will definitely return next year on our trip though your area.
April 24, 2013
Rated 5.0 out of 5.0 by KRJR Customer
Great customer service!!!! When we arrived, we were warmly greeted and offered cold drinks, cookies, popcorn, and soup. The day of departure, the breakfast spread was yummy so and much more than we expected! We got offered bottles of water for our trip out! The room was VERY comfortable and met our needs, and exceeded our expectations! The staff was rated excellent in customer service!! If we are back in Meadville, we will definitely stay at Holiday Inn Express!!!!! Thank you!
April 13, 2013
Rated 5.0 out of 5.0 by rick20222 Highly recommended
The hotel is clean and comfortable.
The staff is unbelievably friendly, helpful and courteous, willing to help you with anything needed, no matter how small or difficult.
What else could you ask for?
April 11, 2013
Rated 5.0 out of 5.0 by Gerico Beyond the standard Interstate HOTELS
We have for the past several years used the Holiday Inn Express chain as our "go-to" stop for our annual trek from Ontario to Florida and back.
This particular hotel stands out among the others for a variety of reasons but the most satisfying is the service we received, from the smiles to the warm cookies on arrival. I highly reccommend this H.I. for anyone travelling this route be it business folk or vacationing seniors such as ourselves.
It also doesn't hurt to have a really nice restaurant directly in front of the hotel where guests can walk to instead of getting back in the car and driving after a long day on the interstate.
April 8, 2013
Rated 5.0 out of 5.0 by WinterGirl Superior staffing
I have stayed at this hotel for close to eight years. I have watched staff move on and staff join on. It is always tough to see your favorites move on to other opportunities; however, it is telling of the training and qualities these individuals display from the relationships their hospitality develops. Recently, I have noticed this same increased level of friendliness from the housekeeping staff. I have stayed in several 'high end' chains and I receive the same or better care at the Meadville HIE.
Teamwork at it's finest. Truly.
April 8, 2013