Rated 3.1 out of 5 by 23
Rated 2.0 out of 5.0 by TERRYANN Disappointed in respect of guests
We have always stay at HIE Mebane when visiting family in the area for the last 8 + years. We have stayed there twice just this year. Both times we have have been disappointed in the housekeeping standards. Their pride in their work seems to have dropped. Also other guest are not held accountable for inappropriate behavior impacting other guests. Behavior such as smoking and drinking(alcohol) at hotel entrance, running and loud talking in hallways late into the night. We were very disappointed. Probably will not stay there next visit.
August 16, 2013
Rated 5.0 out of 5.0 by TishFromGE4U Fantastic Service!
Our company booked this property for a Wedding Group coming to NC from NJ & NY... We booked sleeping rooms for the out of town Guests as well as the conference room for the rehearsal dinner... We even had part of our staff staying at the property... Everyone ~ from the Bride & Groom to the Bridal Party Members to our staff ~ expressed how much they enjoyed their stay... The property is closely located near several restaurants & convenience stores... The rooms were exceptionally clean & the front desk staff was friendly & quite helpful... The Sales Manager, Ms. Harris, was an absolute pleasure to work with & our company looks forward to doing business with this property again in the near future... Thank you!
July 30, 2013
Rated 4.0 out of 5.0 by BevB6634 Comfortable and conveniet
We stayed here for the weekend wedding of our son. It was very convenient and staff was friendly. I would definitely stay here again or recommend it to others. Only drawback was scarcity of towels - seems they have to do laundry daily before fully stocking the room.
July 12, 2013
Rated 2.0 out of 5.0 by rayferr Worst One
This is in my home town!!! As I travel all across the US this is the worst one to date that I have stayed in Not clean and unfriendly staff.
July 12, 2013
Rated 3.0 out of 5.0 by Doug286 Hotel getting old
Hotel needs to be updated after long enough service. HVAC units noisy, tiles cracked, tubs finish worn out hard to clean, not enough ac power outlets.
Same breakfast options as last year... Breakfast should be available for later hours on weekends when people sleep in.
It would be nice if USA Today delivered to room door like other hotels.
Not enough noise reduction, can hear loud trucks going down the highway next door.
Next trip to this area going to try the hotel next door.
July 10, 2013
Rated 2.0 out of 5.0 by knittingnuteva Very Disappointed
The front desk lady was not nice. The property was very dated. I did not feel like the room was clean. I will not stay there again!
April 9, 2013
Rated 5.0 out of 5.0 by Ann819 Jacuzzi Room 318
This HI may not have all the upgrades that some do, but I will gladly trade a tiled bathroom for wallpaper, as long as the wonderful jacuzzi is included! It was a blessing after driving all day with a sore hip! Tiffany checked me in with no problem, and was very friendly. She answered questions I had about finding a drug store. I wish they had information in the room about local stores, especially the outlet mall. I picked the hotel because it was on my route and had a jacuzzi tub. I was not disappointed.
April 8, 2013
Rated 4.0 out of 5.0 by Difficult Good value
Good value, great breakfast and very cliean. Only negative is the front desk staff. They were often not at the front desk and there is no regognition that any of us were Priority Club members. Another minor suggestion deals with the hangers in the rooms of the type that only works with the installed rods. They are not that easy to use and would be better to just be regular hangers.
February 9, 2013
Rated 4.0 out of 5.0 by Difficult Good Value
Very clean and good value. Breakfast choice was great and very tasty. Only improvement with the visit could be more attentive front desk staff.
January 29, 2013
Rated 2.0 out of 5.0 by Traveler1955 Old and shabby
I wasdisappointed in the room and housekeeping service. The inn is in desperate need of an update and maintenance. Paint peeling in the bathroom, missing caulking around the tub and the tub was very cheap or installed incorrectly. While showering the tub would bow and creak. Biggest complaint-six nights and never received fresh linens. Not important to everyone but the fitness room does not have an elliptical machine.
January 17, 2013
Rated 5.0 out of 5.0 by chuck65 Great Place to stay
I enjoyed the stay. Very comfortable and A great Staff. Look forward to returning.
January 11, 2013
Rated 5.0 out of 5.0 by kwikman Excellent Customer Service
I stay exclusively in Holiday Inns. I conduct sales and customer service seminars with material drawn from 35 years of experience. Consequently, I am always looking to categorize excellent, good, fair, poor and bad customer service. All too many hotel desk clerks lack proper customer service skills and many times will behave as though they do not want to be there. They have no empathy for customers and many have the personality of a frog!
No so at the Holiday Inn in Mebane. Upon our arrival my wife and I were cheerfully and warmly greeted by the lady at the desk and the manager. They wanted to make certain we were going to be comfortable during our one-night stay and engaged in some nice conversation to make us feel welcome.
I definitely recommend this Holiday Inn.
January 10, 2013
Rated 1.0 out of 5.0 by Johnson48 In Dire Need of Upgrade
Rooms were old and musty smelling and furniture outdated. Hotel in general not very well maintained or cleaned. Would not recommend and would not stay at the HIE in Mebane again. Also requested several times for a room upgrade and was told no room was available but saw several empty suites through out my stay. Manager also spoke poorly to guest about other guest staying in the hotel. There was also a church praise session with band and singing held in the meeting room so the entire first floor had to deal with loud music throughout the entire weekend.
January 5, 2013
Rated 3.0 out of 5.0 by Tom852 internet and phone accessibility
If you have AT&T as a carrier you will rest comfortability as there is no signal what so ever. Also like many other Holiday Inns the internet signal strength could be better.
November 12, 2012
Rated 1.0 out of 5.0 by 1scruples not a clean hotel
Staff was great, however, sleeping room was not clean. Bathroom had hair everywhere. Carpet had food and clothes tags in main sleeping room. Just not clean.
October 26, 2012