Rated 4.6 out of 5 by 98
Rated 3.0 out of 5.0 by KellyF29 Missing Item
Overall this hotel was good as far as comfort, cleanliness, front desk customer service and location. The only thing is I left behind a makeup case filled with my expensive brand name products in the bathroom. When we arrived at our next destination I called ( the same evening we checked out) and was advised the head housekeeper was gone and to call back as nothing was turned in. I called again the next day and was told the same thing - that nothing had been turned in. I know I left it in the bathroom and therefore have to assume that housekeeping kept these items. Not too impressed with this and had to go out and buy all new products!
May 27, 2013
Rated 5.0 out of 5.0 by LindaKB Check-in was phenominally speedy
They were prepared for my arrival and had everything ready!
May 15, 2013
Rated 5.0 out of 5.0 by hmol586 Best in Harrisburg Area
This Holiday Inn Express is the best to stay in while traveling in the Harrisburg area. I travel A LOT for work and I feel that I have seen it all when it comes to hotels. I can personally say that I have never had a problem with this Holiday Inn! The staff is very friendly and accommodating. The rooms are spacious, well designed, and very clean! Also, it is conveniently located and just a short distance from Gettysburg, PA. Plus you can't beat their great rates!!
May 15, 2013
Rated 5.0 out of 5.0 by BD15931 Excellent Overall Experience
I was pleasantly surprised at the room accommodations. Top notch for business travel with a home away from home feel.
May 15, 2013
Rated 5.0 out of 5.0 by Luckster1111 Really nice place
We stayed here for just one night (in May 2013), after 9 hours of driving. The hotel is very clean and our room was spacious and very comfortable. There's a good choice of restaurants in the area, and there's a huge supermarket about 5 minutes away where we picked up some snacks. We would be happy to stay here again.
May 14, 2013
Rated 4.0 out of 5.0 by istrainer Staff Awesome/rooms ok
Staff is awesome, great you with status, smiles, location is right off highway, restaurants are a few miles away so not really next door, but close enough for a very short drive, the rooms are updated and nice although HVAC rarely works correctly, it either does not cool below 74-78 or its loud, I stay quite often been in LOTS of rooms, so very consistent, they have indoor pool, workout room, breakfast a little weak, but a Great Place to stay, rooms are quite, clean, and comfortable if you can live with the HVAC issues,
May 10, 2013
Rated 5.0 out of 5.0 by dstinson3 Too bad only a short stay
Every time I come to the Harrisburg area, I stay here. Unfortunately, we arrived late and had to leave early and did not get a chance to enjoy all this hotel has to offer this time.
May 7, 2013
Rated 3.0 out of 5.0 by BSA441 Breakfast buffet
The breakfast was out of fruit and meat with an hour to go. The breakfast attendant was not very helpful or polite when questioned about the lack of choices. She stated the fruit was frozen and the meat was cooking. Quite disappointing.
p.s. The coffee was luke warm at best after hours.
May 2, 2013
Rated 1.0 out of 5.0 by daws Stay away from the elevator and ice machine
Up much of the night with the noise from the elevator, ice machine and coke machine. The hotel did unplug the ice machine, but it did not resolve the problem.
April 13, 2013
Rated 4.0 out of 5.0 by Isyrider1 AC - Heating
I just wanted to bring it your attention that even though I set the Heating and Fan to Auto!!! the fan continuously ran all night and never stopped when temp reached its limit. my friend/colleague stayed in another room and he also complained about the noisy AC/Fan.
also, the Internet WIFI signup, once you sign up once, it should remain UP and running until you shut your laptop, or in the next day... however, my Browser ALWAYS kept bouncing my off and forced me to Sign in to Hotel WiFi network. this was Annoying nonetheless. I have stayed in quite a few hotel chain and noticed this phenomena in 2 Hinn Express hotels lately.
also, you can improve your GYM room and throw in some Weights and other Strength based machines.
April 10, 2013
Rated 3.0 out of 5.0 by Cheryl5 Great Staff Bad Guests
I travel to this hotel for business and I happen to stay here during a night when they had high school students as guests along with unruly parents as chaperones. I think they should called the police it was not fair to the paying guests to put up with brats all night when I had to go to work in the morning I was not happy.
April 1, 2013
Rated 5.0 out of 5.0 by Marty963 Beautiful Suite
We certainly enjoyed our stay at this Hotel, the suite was outstanding, clean, comfortable bed, and the staff was very helpful. I would definitely stay here again.
March 29, 2013
Rated 4.0 out of 5.0 by Photo1 Great for a business traveler
Overall experience at this hotel was between good to excelent. Everything worked, including the computer and printer. Great location for the business traveler.
March 27, 2013
Rated 5.0 out of 5.0 by GnoRollz Very nice hotel with excellent breakfast.
I stayed here on a stop over on my way back from FL. I needed a wheelchair acessibile room and this accessible room was perfect in everyway. It met the ADA requirements perfectly! Very comfortable and clean room. My only compliant was the hotel entrance could be more wheelchair friendly. The entrance ramps were a little steep for my comfort and handicap parking could be better.
March 20, 2013
Rated 5.0 out of 5.0 by mark5588 Great price and very comfortable
We had been traveling on our way home from vacation in florida and stayed here. The price was good and the rooms were very clean and comfortable. the person at the front desk was very friendly and we would stay here again if we were in the area.
March 11, 2013
Rated 5.0 out of 5.0 by HummerHumvee A bargain at any price.
Kathy and her team never fails to impress. Tyler is always professional and attentive when I arrive on Sunday nights. The cleaning crew is always eager to provide service to my room. The breakfast is consistently on-time and delicious. Every single week, for the last 40 weeks have been absolutely positive and well worth the extra distance I have to drive from Harrisburg to continue staying at the Express. KEEP UP THE GOOD WORK!!!
March 10, 2013
Rated 5.0 out of 5.0 by JimBlfo spotlessly clean and great staff
Clean, comfortable, friendly staff, and in good condition. I will stay again when in the area.
February 25, 2013
Rated 5.0 out of 5.0 by Dan1988 Feels like Home
I've been working in the Harrisburg area for the past 6 months and over this time I have stayed at a good number of the hotels around town. The Holiday Inn Express - Harrisburg West is by far my favorite place to stay. The check in/check out experience is always done in a timely manner, the underground garage is great for avoiding cold mornings or rainy nights, the rooms are always in perfect condition upon arrival and the staff is more than willing to help out in any way they can, but the main reason I keep coming back is the awesome breakfast. Although it may not be the largest selection in the area, it is the freshest. All of the eggs, sausages, pancakes, fruit, etc... are at their peak point of edibility. Everyday of the week they have something a little bit different so it doesn't force you into the monotony of the same food over and over again. I would recommend this place and if you ever need anything, just ask.
February 14, 2013
Rated 5.0 out of 5.0 by Tacoma Consistently good
We prefer Holiday Inn Expresses when we travel and we know the level of comfort and courtesy of the Staff. Harrisburg West was exactly as we expected: clean, comfortable, quiet, and great staff. We have stayed here before and would return again.
February 5, 2013
Rated 5.0 out of 5.0 by DBMC Nice stay
Everything was good. Breakfast average. Staff nice. plenty of restaurants nearyby
February 4, 2013
Rated 5.0 out of 5.0 by Heepfan1 Great Stay - Unexpected at this level
The level of comfort and noise levels is usually only realized with stays at Holiday Inns and similar hotels. This was unexpected when I booked at this Express hotel. It was quiet, the amenities were first class and I even was able to drown out any noise using the constant on fan/heater -- none of the usual cycling and off of the fan that most hotels are annoyingly going for in order to erroneously save money -- they are not, much to the detriment of guests' comfort and sleeping levels. Bravo, Mechanicsburg! Keep it up. If I ever am in the area again, I will be staying at this Holiday Inn Express. About 20.00 above the usual Express, but well worth it, IMHO.
January 23, 2013
Rated 4.0 out of 5.0 by JimGAF1979 Suites are just rooms
Nice hotel. Everything is new and in great condition. Rooms have a unique layout. But the Suites are advertised as being larger rooms with separate sleeping area with coach etc....in reality it is just a single room. Not big enough for a third guest. I ended up getting a second room for my daughter...and her room with double beds was bigger than the suite....the rooms were nice, just change the advertisement so a guest can make plans.
December 15, 2012
Rated 5.0 out of 5.0 by Flyguy21 Great little hideaway
The rooms are absolutely beautiful and staff is very attentive. This place is off the beaten path a bit, but great because you don't hear all the noise from the outside of highways and everything. Very great place to stay!
November 26, 2012
Rated 5.0 out of 5.0 by Lifeisagift1 ENJOYED PRIORITY REWARDS WEEKEND
Guest many times over the year and always enjoyed.
November 24, 2012
Rated 4.0 out of 5.0 by EarlyDollar1794 Good Size Room
Nice spacious area; laid out well; very comfortable.
November 20, 2012
Rated 2.0 out of 5.0 by Ocelot36 Disappointing Suite
The overall room was clean and spacious, but we needed to use the fold out sofa as a bed. It seemed grungy and the sheets and blankets in the closet were not clean.
Breakfast was also mediocre.
We have stayed in much nicer Holiday Inn properties.
November 14, 2012
Rated 5.0 out of 5.0 by weezie overall experience
This is a beautiful hotel and we really enjoyed our stay. We have never stayed at this particular hotel but travel to North Carolina often and now that we have found this gem we will definitely stay here again!! It is clean, friendly and comfortable.
October 21, 2012
Rated 5.0 out of 5.0 by tuckyman Would go back
A good place to stay. Only way to be better would to be free
October 18, 2012
Rated 5.0 out of 5.0 by Buddy7164 Great location, very clean, professional staff
I have stayed at this location many times. The rooms are very clean, the staff is very helpful. The location just off I-81 West of Harrisburg Pa. Is great. Check it out I'm sure you will agre.
October 17, 2012
Rated 5.0 out of 5.0 by Stern98 A perfect 10
I couldn't find anything wrong with this hotel. We had a wonderful stay. The place is clean and the help is very friendly. And, oh, those cinnamon rolls!!!!
October 17, 2012