Rated 4.6 out of 5 by 299
Rated 4.0 out of 5.0 by e135 Good property. Friendly staff. Clean room.
This property was great. Check-in was fast, easy, friendly.
The room was spacious and clean
Beds were comfortable.
Hallways were quiet.
Parking was tough too find outside the hotel, but there was a garage under the hotel that had ample, secure parking.
The hotel was hosting a bunch of softball teams – which we weren't a part of. I might have stayed elsewhere had I known ahead of time. It wasn't too much of an issue, but the lobby was overrun with people hanging out, being loud, and drinking in a non-bar setting – not the image I'm used to when I arrive at an IHG property.
Breakfast the next morning was crazy with all of those teams there. We were fortunate enough to get to the breakfast room before they ran out of food, but we were there to hear the grumblings of those who were too late. Food was slow to be replenished. The hot-water dispensers sat empty and never was refilled for as long as I was there. I understand this was an extraordinary situation, but maybe the hotel could plan for future events like this by putting the teams in a conference room with their own food area.
Otherwise, we were very pleased with our stay. I'd be happy to stay here again if in the area.
May 28, 2015
Rated 3.0 out of 5.0 by Ariz Travler Frequent Traveler
I stay at this hotel often. Typically it's 5 stars, however this the visit was disappointing. The front desk staff is great. They are helpful and friendly as usual. The major disappointment was breakfast area. The food quality just okay, and the selections were empty almost every morning of the 5 days I stayed. The room was clean as usual but the water pressure has been reduced, not a good thing for long hair guest. I am also disappointed the management turns off the filtered water selection in the breakfast area after the morning service hours. Having access to filtered water would be nice.
May 26, 2015
Rated 5.0 out of 5.0 by Aviator1976 Memorial Day
Rooms was clean and this hotel is my favorite in the area...make your reservations early as this hotel may be full ...but worth the reservation...convenient to I-81 and the turnpike.
May 26, 2015