Rated 3.9 out of 5 by 19
Rated 5.0 out of 5.0 by Puzzled1 Great location close to so much.
Great location close to so much. I will stay here again as it is close to Hershey, Harrisburg, York and Carlisle. The staff was extremely helpful and courteous. The room was clean and modern.
September 3, 2014
Rated 4.0 out of 5.0 by AmyQ Clean, a little old..
Room was clean, the overall room and furnishings could be updated. The price didn't match the overall quality. I have stayed at other Holiday Inn Expresses and had value and quality for the same price. I stayed here thinking it cheaper than the one by Hershey's but it's about the same but less quality.
September 3, 2014
Rated 5.0 out of 5.0 by cathie r Very clean
This was a very clean HI express. Quiet and comfortable. Good TV, Nice price.
September 2, 2014
Rated 5.0 out of 5.0 by Fritzo1933 We had a good stay. Could not complain about anything.
Comfortable accommodations. Clean room and lobby, The lady keeping the breakfast area organized and clean was exceptional.
Very nice and pleasant.
August 29, 2014
Rated 2.0 out of 5.0 by LB19 Not the usual quality for a Holiday Inn Express
After spending the prior night in Hanover, PA, we had hoped to have a similar experience at this hotel but we did not. While the beds and pillows were the quality we are familiar with from a Holiday Inn Express hotel, the appearance of the hotel was not. The front door still says the name of the prior hotel, a mop with dirty water was usually sitting in the hallway near the front desk and the elevator was very slow.The hallways smell like smoke and stale cigarettes and in the two different rooms we had, one of the doors did not close well. We had varying degrees of assistance from the front desk staff from someone who was very helpful to someone who really did not want to be bothered which has never been our experience with a Holiday Inn Express hotel. If you are in the business of hospitality, you should at least be pleasant!
August 29, 2014
Rated 4.0 out of 5.0 by Carlisle fan Nonsmoking room (407) on smoking floor
The breakfast was great. The room was fine. Overall good experience except for the terrible smoke smell throughout the 4th floor hallway. The room itself smelled OK and apparently had not been smoked in. But the hallway smelled like a cigar convention.
August 27, 2014
Rated 5.0 out of 5.0 by JCJCJCJCJC We're back
This year we thought we try a competitor again after being away for over 20 years. Well we're back. They say that if it weren't for bad weather, you wouldn't know good weather when you saw it. The same is true for places to stay!
It only took 3 nights in 2 different places.
ps:how come you email this request then demand my email address?
August 23, 2014
Rated 2.0 out of 5.0 by psustang89 Disappointed
I was disappointed in this hotel. First, the layout is very confusing with the main entrance in the rear and the odd parking lot/unloading area. The hotel was not nearly as clean as I have come to expect from Holiday Inn locations. Walking down the hall it is impossible not to notice all the scuffs on the doors and walls. Upon opening the door to my room I immediately was hit with a smell...perhaps the room was smoked in at one point? At approx 5am my neighbor decided to shower which woke me up. I got up b/c it sounded like someone was showering in my room; very minimal sound proofing here. When I exited the hotel from the front (secondary) entrance, I noticed a sticker on the door that stated "Thank You for Staying at the Comfort Inn." Perhaps this location was a Comfort Inn not long ago? With all the other options in this area, I will not be staying here again.
August 22, 2014